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system>advanced>perfomance
>advanced>change |
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| Change settings in boot.ini |
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Definition
| right click MY COMPUTER>PROPERTIES>ADVANCED TAB>in start up and recovery area select SETTINGS>OK>EDIT |
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Definition
| start>control panel>administrative tools>event viewer |
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| start>control panel>administrative tools>event viewer>continue |
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| start>control panel>system>hardware>device manager>view>resources |
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Definition
| start>control panel>system>device manager>continue>view>resources |
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Definition
| start>all programs>accessories>communications>remote desktop connection |
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| How do you show file extensions? (path) |
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Definition
| my computer>tools>folder options>view>uncheck "hide file extensions" |
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Definition
| start>control panel>administrative tools>performance |
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| Performance Monitor Vista |
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Definition
| start>control panel>administrative tools>reliability and performance monitor>continue |
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Definition
| start>control panel>administrative tools>computer managment |
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| How many logical drives are in a single NTFS? |
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| Changes the DNS records on a system to point to false servers where data is recorded |
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| Safe Mode with command Prompt |
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Definition
| Starts windows ad loads the command prompt instead of the GUI |
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Definition
| Uses network sniffer to extract usernames and passwords to be used at a later date to gain access |
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| Intercepts or inserts false information in traffic between two hosts |
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| gains access to resources on devices by pretending to be a trusted computer |
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| Uses "zombies" to make tracing the origin of the DoS attack difficult to locate |
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Definition
| Sends abnormally large amounts of requests to a system preventing access to services |
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| Name the five non routable IP addresses |
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Definition
1) 10.0.0.0
2) 127.0.0.1 (loopback)
3) 169.254.0.0 (APIPA)
4) 172.16.0.0
5) 192.168.0.0 |
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| Where are user files stored in Vista? |
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Definition
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| remote access application used to provide remote terminal access between hosts on the network |
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| What chipset controls the data flow between data optical drive and processor? |
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| a speed enhancement in windows performance when searching for a folder |
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| Trying to clean a file wih a virus on XP but it says the file is in use, what do you do? |
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| What is the command to map a printer to a remote (SOHO) desktop? |
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Definition
| it scans the hdd immediately |
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| What do you use to clear intrusion? |
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Definition
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| Front USB ports aren't working |
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Definition
| Make sure they are connected correctly |
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Term
| Where would you go to configure the PC to run at 100%? |
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Definition
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Term
| Where is the CMOS battery in a laptop? |
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Definition
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Term
| Maintain a desktop from a different building |
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| Print job has random characters |
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| You get an error about a missing or corrupt file. What would you use to fix the problem? |
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Term
| How do you update the firmware? |
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Definition
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| What is an example of firmware? |
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Definition
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Definition
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Term
| Ink on a laser printer is becoming opaque |
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Definition
| Consolidates files and folders |
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Term
| When flashing the BIOS to your laptop, what do you need to ensure you have? |
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Definition
| AC adapter so you don't lose power |
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Term
| Highest level of security for PC's running Vista Enterprise or Ultimate |
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Definition
| Bitlocker Drive Encryption |
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Term
| What does the SMART error deal with? |
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Definition
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Term
| What do you update to ensure your router is the most up to date? |
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Definition
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Term
| What is the momentary button inside the PC case? |
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Definition
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Term
| What is wrong when there is a "paper jam" with no paper jammed? |
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Definition
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Term
| Whats the first thing you do when installing a wireless access point? |
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Definition
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Term
| In a 64-bit OS where are the 32-bit programs located? |
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Definition
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Term
| By default, where are the program files for a 64-bit system located in a 64-bit system? |
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Definition
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Term
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Definition
| FTP (File Transfer Protocol) |
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Definition
| SSH (Secure Socket Shell) |
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Definition
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Definition
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| DNS (Domain Name Service) |
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| Minimizes all windows and shows desktop plus opens all closed windows back up |
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Definition
| Displays the find all files dialog box |
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Definition
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Definition
| Minimizes all open windows |
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Definition
| Restores all previous windows |
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Definition
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Term
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Definition
| Displays windows help menu |
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Term
| Windows Key + Pause/Break |
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Definition
| Displays the system properties dialog box |
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Term
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Definition
| Cycle throught the buttons on the task bar |
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Term
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Definition
| Displays the Utility Manager |
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Term
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Definition
| Toggle (switch) between open windows |
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Definition
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Definition
Cleaning
Conditioning
Writing
Developing
Transfering
Fusing |
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Definition
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Definition
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| What two characteristics determined by chipset on motherboard? |
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Definition
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Term
| Which windows hard drive partition is refered to as the c:\ drive? |
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Definition
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Term
| There is a corrupt display on a laptop; when hooked up t an external moitor, the display is still corrupt what is wrong? |
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Definition
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Term
| Which protocol runs commands on a remote PC? |
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Definition
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Term
| Which switch fixes errors on a system disk? |
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Definition
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Term
| TRUE/FALSE Cable CAT5 is a straight patch cable |
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Definition
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Term
| What would be used to secure a companies wireless network? |
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Definition
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Term
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Definition
| release the corrupt DHCP address |
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Term
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Definition
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Term
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Definition
| reads registry files, chooses a hardware profile and loads the device drivers |
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Definition
| info about file extensions map to particular application |
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Definition
| info such as desktop setiings; history related to current user |
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Definition
| info about all users who have logged onto the system |
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Term
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Definition
| info relating to hardware and software |
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Term
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Definition
| info relating to all active devices on a system |
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Term
| How do you repair a failing NIC? |
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Definition
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Term
| When a laptop is opened and closed sometimes the screen will/willnot display anything, why? |
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Definition
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Term
Which of the following groups should a user be added to restore files without granting ownership privilges?
A. Back Up Operators
B. Administrative
C. Guest
D. Power Users |
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Definition
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Term
| Which of the following would be used to test the connectivity to an external website? |
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Definition
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Term
| What should you do after installing a maintenance tool kit? |
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Definition
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Term
| A user is copying a file to share. When the user tries to view the files they aren't there, Why? |
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Definition
| User moved the files instead of copying |
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Term
| What should be flashed on a firewall to make sure it is the most common system? |
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Definition
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Term
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Definition
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Term
| Minimum hardware requirements for windows XP |
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Definition
233 MHz Pentium/Celeron or AMP
6K/Athlon/Duron 64 MB RAM, 1.5 GB Hard Drive space |
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Definition
| obtains a new DHCP IP address |
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Term
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Definition
| system network configuration |
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Term
| Where can you find a 32-bit files on a 64-bit processing system? |
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Definition
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Term
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Definition
| A data communications network that serves users across a broad geographical area and often uses transmission devices provided by common carriers |
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Definition
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Term
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Definition
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Term
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Definition
| Wireless Local Area Network |
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Term
| Protect against data loss caused by theft of a laptop? |
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Definition
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Term
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Definition
| DNS, IP address, MAC address and default gateway |
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Term
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Definition
| Ensures the security of private network |
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Definition
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Term
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Definition
| Delete all files and subfolders in addition to the the folder itself (used to remove entire folder tree) |
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Term
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Definition
| shows details about all of the direct x components and drivers that are installed in your computer (ensures directx is installed correctly) |
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Definition
| used to test connections between computers |
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Definition
400 Mbp/s
Max length of 15ft |
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Definition
800 Mbp/s
Max length of 100ft. |
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Term
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Definition
| Ethernet Logical Link Control(PATA) (EEP, ECP, LLC) |
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Term
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Definition
Frequency: 5 GHz
Transfer Rate: 54 Mbp/s |
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Term
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Definition
Frequency: 2.4 GHz
Transfer Rate: 11 Mbp/s |
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Term
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Definition
| Frequency: 5.0 GHz Transfer Rate: 56 Mbp/s |
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Term
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Definition
Frequency: 2.4 GHz + 5 GHz
Transfer Rate: 540 Mbp/s |
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Term
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Definition
| creates dynamic hardware configuration in the registry |
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Term
| What printer uses special media paper? |
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Definition
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Term
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Definition
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Term
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Definition
| Verify that the new files were written correctly |
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Definition
| supress confirmation prompt (windows 2000 only) |
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Term
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Definition
| uses authentication and encryption to secure data as it travels between client and web server |
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Term
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Definition
| Used to dowload e-mail from e-mail server |
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Term
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Definition
| Downloads e-mail messages from e-mail server |
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Term
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Definition
| Request/response connection to the internet |
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Term
| KMODE_EXCEPTION_NOT_HANDLED |
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Definition
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Term
| What can you do to protect against data loss caused by theft of a laptop? |
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Definition
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Term
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Definition
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Term
| Antivirus software package isolates a file to remove later? |
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Definition
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Term
| Whats the first thing you do when installing a wireless access point? |
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Definition
| Change the default password |
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Term
| Command used to trace a drive |
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Definition
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Term
| SFC (System File Checker) |
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Definition
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Term
| Command used to map a network printer |
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Definition
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Term
| Momentary button inside case |
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Definition
| Intrusion Detection Switch |
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Term
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Definition
| displays a comprehensive view of your hardware, system components and software environment |
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Term
| Minimum number of disks for RAID 5 |
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Definition
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Term
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Definition
| Checks/verifies route to a remote host |
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Term
| A user has an invalid boot disk message on the computer after a reboot. What is most likely the problem? |
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Definition
| User has a USB drive in the system |
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Term
| A user added new memory, a printer, video game, and removd accounting software and the computer isn't working why? |
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Definition
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Term
| There is a corrupt display on a laptop; when hooked up to an external monitor, the display is still corrupt, what is wrong? |
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Definition
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Term
| Which of the following commands would a tech most likely use to replace corrupt DLL files? |
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Definition
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Term
| Last Known Good Configuration |
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Definition
| Enables a user to load the configuration settings of window thet were used the last time that windows started successfully. |
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Term
| What is a speed enhancement in windows performance, when searching for a folder? |
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Definition
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Term
| A technician finds that a laptop's display only woks properly when an LCD screen is positioned at certain angles. Which should the tech check first? |
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Definition
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Term
| What chipset is responsible for controlling the data flow between a data optical drive and processor? |
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Definition
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Term
| Which of the following partition states is required to allow a windows OS to boot? |
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Definition
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Term
| A user recieves an error about missing/corrupt files everytime the user reboots their computer. What tool would a tech use first to correct the error? |
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Definition
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Term
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Definition
| Used to securely connect to a remote network device |
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Term
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Definition
| Provides Services for file transfer and manipulation |
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Term
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Definition
| Automatically assign IP addresses |
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Term
| TPM (Trusted Platform Module) |
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Definition
| Stores information specific to host system, such as encryption keys, digital certificates and passwords |
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Term
| EFS (Encrypted File System) |
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Definition
| A feature that lets any file or folder be stored in encrypted form and decrypted only by an individual user and an authorized recovery agent |
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Term
| TPM (Trusted Platform Module) |
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Definition
| A specialized chip that can be installed on the motherboard of a personal computer for the purpose of hardware authentication |
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Term
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Definition
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Term
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Definition
| Used to send mail in a TCP/IP network |
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Term
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Definition
| automatically fixes file system errors in disk |
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Term
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Definition
| scan for and recovery of bad service |
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Term
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Definition
| display the full path name of every file on the disk |
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Term
| What is the main difference between SATA and PATA? |
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Definition
| SATA can use the same interface PATA can't |
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Term
| A customer wants to eventually upgrade the home from 100 Mbp/s to 1 Gbp/s with a hardware upgrade which cable types should the tech install? |
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Definition
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Term
| What is the MOST likely reason for your computer to show 488 MB of RAM instead of 512 MB? |
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Definition
| The computer has shared video RAM |
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Term
| What are the minimum requirements to run Windows Vista? |
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Definition
1 GHz 32-bit (x86) or 64-bit (x64) processor
1GB of memory
Graphics processor with minimum of 128 MB graphics memory, which suppors DirectX 9, with a Windows Display Driver Model driver, Pixel Shader 2.0 in hardware, and 32 bits per pixel. |
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Term
| What are the minimum requirements to run Windows Vista? |
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Definition
1 GHz 32-bit (x86) or 64-bit (x64) processor
1GB of memory
Graphics processor with minimum of 128 MB graphics memory, which suppors DirectX 9, with a Windows Display Driver Model driver, Pixel Shader 2.0 in hardware, and 32 bits per pixel. |
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Term
| What are the minimum requirements to run Windows Vista? |
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Definition
1 GHz 32-bit (x86) or 64-bit (x64) processor
1GB of memory
Graphics processor with minimum of 128 MB graphics memory, which suppors DirectX 9, with a Windows Display Driver Model driver, Pixel Shader 2.0 in hardware, and 32 bits per pixel. |
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Term
| What are the minimum requirements to run Windows Vista? |
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Definition
1 GHz 32-bit (x86) or 64-bit (x64) processor
1GB of memory
Graphics processor with minimum of 128 MB graphics memory, which suppors DirectX 9, with a Windows Display Driver Model driver, Pixel Shader 2.0 in hardware, and 32 bits per pixel. |
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Term
| Where are the user profiles in Windows Vista? |
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Definition
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Term
| In biometrics, which secuity issue is worse: a false negative or a false positive? |
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Definition
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Term
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Definition
| Traces the IP traffic route through intermediate routers and system network interfaces, identifying the full path traveled from start to destination |
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Term
| Which versions of Windows can be upgraded to Windows 2000? |
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Definition
| Windows 95, Windows 98, Windows NT 3.51 Workstation, and Windows NT Workstation 4.0 |
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Term
| What is the purpose of BitLocker in Vista? |
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Definition
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Term
| What is the purpose of BitLocker in Vista? |
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Definition
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Term
| What is the minimum amount of free disk space required to run Disk Defragmenter? |
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Definition
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Term
| What does one long beep and one short beep indicate? |
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Definition
| A problem with the motherboard |
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Term
| What does one long beep and two short beeps indicate? |
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Definition
| A problem with the video adapter card |
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Term
| What does a single short beep indicate? |
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Definition
| Full functionality of the hardware |
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Term
| What does it mean when there is no beep when the computer starts? |
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Definition
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Term
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Definition
| It tells the router which computer on the local area network to send the data to |
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