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| collection of high-speed telecommunications lines that are connected by high-speed computers |
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| the capacity or speed of data transfer of the telecommunication lines |
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| connects each backbone line to another |
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| switches that decide on which direction to pass traffic |
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| a request to a remote computer and a response from that computer if info is available |
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| Internet service provider |
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| a point of access tot he network and consists of a switch that knows how to route traffic to the end users |
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| specialized hardware and software that provides protection from outside users |
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| collection of computers on the internet that support a certain hypertext function |
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| does not follow a linear path from top to bottom |
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| allows user to send text message and have it stored for delivery at the recipient's host |
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| send or retrieve file from remote host |
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| allowed users to in to a remote host and perform functions on the remote computer as if the user were connected to the host on-site |
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| HyperText Markup Language creates links to different computers and displays images associated with files |
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| entry and focal sites for consumers and businesses |
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| companies that use the internet intensively in the core of their business |
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| companies exchange real products for real money through online channels |
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| Mobile commerce, e-commerce over wireless channels |
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| business revolves around intensive use of the internet, AOL Yahoo |
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| neutral intermediary that provides a place to trade and set rules for the market, runs electronic market ex. Ebay Priceline |
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| brokerages, banks, travel agents, |
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| consulting, outsourcing, website design, electronic data interchange, firewalls, data storage backup |
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| Backbone service Providers |
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| companies that maintain their own backbone lines |
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| Internet Service Providers |
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| ISP, delivers access to consumers and small-medium organizations |
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| develop, maintain, and provide the physical connection to consumers |
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| companies that run the backbone and are able to handle large volume of traffic |
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| the developers and owners of intellectual capital, they produce music, games, graphics, video, and text. Disney and AOL |
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| Application Service provider |
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| ASP, "app-on-tap" centralized repository for software apps which individuals can borrow or rent to run on their own desktop |
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| when the apps no longer reside on the end-users system |
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| interconnects parties that are interdependent |
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| Universality of the Internet |
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| the internet's ability to both enlarge and shrink the world |
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| when a technology becomes more valuable to users as more people take advantage of it |
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| the of a network increases as the square of the # of people in the network N^2 |
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| when the internet replaces the old distribution channel without bringing in new customers |
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| how a product is distributed to customers |
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| when a new distribution channel brings new customers |
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| ability to shrink and enlarge time |
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| when one party to a transaction has information that another party doesn't |
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| infinite virtual capacity |
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| feeling users get from internet since the technology is so advanced |
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| every 18 months processing power will double at about the same cost |
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| the costs of searching for sellers and buyers, collecting information on products, negotiating contracts, etc. |
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| coordination, commerce, community, content, communication |
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| ensuring that each of the subtasks is performed, that information is passed, that resources are available |
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| purchasing and selling goods |
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| focus on an industry or market and provids content that is specific to the industry's value system |
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| provide the same function for different industries |
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| groups with like interests that can congregate online through chat rooms and message boards |
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| the info, entertainment, and products that are delivered over the internet |
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| knowledge that is codified, in writing, or can be transmitted over the internet |
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| uncoded and nonverbalized knowledge |
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| a simplified representation or abstraction of reality |
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| online transaction processing |
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| the capturing of transaction and event information using technology |
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| transaction processing system |
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| the basic business system that serves the operational level in an organization |
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| online analytical processing |
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| the manipulation of information to create business intelligence in support of strategic decision making |
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| models info to support managers and business pros during the decision making process |
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| the study of the impact that changes in one or more parts of the model have on other parts of the model |
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| checks the impact of a change in an assumption on the proposed solution |
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| finds the inputs necessary to achieve a goal |
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| executive information system |
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| a specialized DSS that supports senior level execs |
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| involves the aggregation of info and features simple rollups to complex groupings of interrelated info |
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| enables users to get details of info |
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| the ability to look at info from different perspectives |
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| integrate info from multiple components and tailor the info to individual preferences |
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| examples include daily sales numbers, market share, subscriber turnover |
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| various commercial applications of AI |
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| simulates human intelligence such as ability to reason and learn |
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| computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems |
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| category of AI that attempts to emulate the way the human brain works |
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| mathematical method of handling imprecise or subjective info |
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| an AI system that mimics the evolutionary, survival of the fittest process to generate increasingly better solutions |
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| special purpose knowledge based info system that accomplishes specific tasks on behalf of its users |
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| software that will search several retailer sites and compare price and availability |
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| a technique used to divide an information ste into mutually exclusive groups such that a members of each group are as close together and different groups far |
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| reveals the degree to which variables are related and nature and frequency of these relationships in the info |
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| analyzes such items as web sites and checkout scanner info to detect customers' buying behavior |
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| predictions made on the basis of time series information |
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| time-stamped info collected at a particular frequency |
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| all parties invovled in the procurement of a product or raw material |
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| management of info flows between and among stages in a supply chain to max total supply chain effectivness |
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| the ability to view all areas up and down supply chain |
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| occurs when distorted product demand information passes from one entity to the next throughout the supply chain |
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| generates demand forecasts using statistical tools and forecasting techniques |
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| supply chain planning software |
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| uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory |
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| supply chain execution software |
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| automates the different steps and stages of teh supply chain |
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| supports traditional transactional processing for day-to-day front office operations or systems that deal directly with customers |
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| supports back office operations and strategic analysis and includes all systems that don't deal directly with customers |
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| when a web site can know enough about a person's likes and dislikes that it can fashion offers that are more likely to appeal to that person |
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| Enterprise Resource Planning |
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| serve as the organization's backbone in providing fundamental decision making support |
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| type of software that sit in the middle of and provide connectivity between disparate systems |
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| enterprise application integration middleware |
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| new approach to middleware by packaging together commonly used functionality |
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| an ERP system should be flecible in order to respond to the changing needs of an enterprise |
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| an ERP system must have an opne system so that any module can be interfaced with or detached whenever required without affecting other modules |
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| an ERP system should be able to support a variety of organizational functions and must be suitable for a wide range of business organizations |
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| an ERP system must not be confined to organizational boundaries but rather support online connectivity |
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| implies that organizations that cannot adapt to the new demands placed on them for surviving in the info age are doomed for extinction |
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| a new way of doing things that initially does not meet the needs of existing customers (open new markets& destroy old) |
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| produces an improved product customers are eager to buy |
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| the standards that specify the format of data as well as the rules to be followed during transmission |
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| when those with access to technology have a great advantage over those who don't |
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| set of economic, social, and technology trends that collectively form the basis for the next generation of the Internet |
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| an evolving extension of the WWW in which web content can be expressed not only in natural language but also a format that can be read by software agents |
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| service-oriented architecture |
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| a collection of services that communicate with each other |
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| the buying and selling of goods and servies over the internet |
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| the conducting of business on the internet, not only buying and selling, but serving customers and collaborating with business partners |
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| an approach to conducting electronic business on the internet |
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| interactive business communities providing a central market space where multiple buyers and sellers engage in e-business activiteies |
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| version of a retail store where customers can shop at any hour of the day |
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| a website that uses content from more than one source to create a completely new service |
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| application programming interface |
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| a set of routines, protocols, and tools for building applications |
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