Term
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Definition
| a clain, brought by an individual who has, in essence, been held against his/her will |
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Term
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Definition
| clear policy, upfront with employee, zero tolerance, information available to employee |
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Term
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Definition
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Term
| Four Generations to motivate, work with and handle |
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Definition
| silent gen, baby boomers, gen X and the millenials |
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Term
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Definition
| focus on issue, emphasize key points, be specific about what you want, acknowledge other point of view and avoid "hot button" language |
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Term
| environment of equality, opportunity and respect |
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Definition
| commitment to fairness, justice and respect for the basic dignity of all persons |
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Term
| benefits of diverse workforce |
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Definition
| large talent pool, greater knowledge, varying perspectives, problem solving, creativity |
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Term
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Definition
| managers play key role, much is self-motivated with support |
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Term
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Definition
| confidential employee assistance programs EPA's |
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Term
| general procedures for managing impaired pharmacists |
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Definition
| mandatory state board reporting requirements, intervention by organization, professional assessment, treatment recommendations, after-care counseling and monitoring, reinstatement to practice |
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