Term
| Federal And State Public Water Safety Standards |
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Definition
Water must be disinfected, safe to drink and suitable for community use. Water must be delivered at adequate pressure without interruption. The supply must be ample in quantity. (there must be enough)
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Term
| Employees should protect/guard the water supply and facilities(buildings) from: |
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Definition
Contamination Vandilism terrorism
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Term
| Each public water supplier should assess their risk of what? |
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Definition
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Term
| Public water facilities need to work with who in the case of a security breach? |
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Definition
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Term
| What is the primary purpose of the water utility industry? |
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Definition
The production and delivery of safe drinking water to consumers |
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Term
| Public Health Risks should be reported to: |
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Definition
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Term
| Responsibilities for Cost Control |
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Definition
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Term
| Records about action taken to correct violations of primary drinking water regulations must be kept/retained for? |
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Definition
| 3 years --- after last action taken for that event |
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Term
| Customers are entitle to: |
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Definition
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Term
| Some duties of water utility employees |
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Definition
Repairing, flushing and disinfecting water mains taking water samples reading meters operating and maintaining pumps and motors operating and maintaining chlorinators keeping records billing customers managing the utility office
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Term
| Bacteriological analysis records must be retained/kept for: |
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Definition
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Term
| Any written documentation about sanitary surveys conducted by system, consultant, or the commission must be kept/retrained for: |
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Definition
| 10 years after completion of the survey |
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Term
| Chemical analysis records must be retained/kept for: |
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Definition
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Term
| Results of test, measurements, or analysis required by the Drinking Water Standards must be reported: |
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Definition
| within 10 days after completion |
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Term
| Variance of exeption granted must be kept/retained for |
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Definition
| 5 years after its expiration |
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Term
| Consumer Confidence Reports required by the EPA must be kept/retained for |
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Definition
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Term
| Consumer Confidence Reports required by the EPA must be kept/retained for |
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Definition
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Term
| Licensing requiremnts of Texas Operators |
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Definition
Produce safe water at all times Collect and sumbit bacteriological samples Keep records and compile monthly reports
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Term
| What Public Water Systems are not required to compile/create monthly reports? |
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Definition
Public systems Public systems
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Term
| Where job training for water utility operators is available |
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Definition
American Water Works Association (AWWA) Texas Water Utilities Association (TWUA) District association Texas Engineering Extension Service of A&M
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Term
| Who administers water operatory licensing |
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Definition
TCEQ Texas Commission on Environmental Quality |
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Term
| What public water systems are required to emply licensed operators: |
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Definition
| All -- even it the system only redistributes treated water bought from another source |
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Term
What is a Public Water System |
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Definition
Provides the public with piped water for human consumption (drinking water) Serves at least 15 connections Regularly serves at least 25 people/individuals daily for at least 60 days a year
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Term
Examples of Community Water Systems |
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Definition
Cities municipal utility districts (MUDs) Rural water supply corporations mobile home parkes and campgrounds
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Term
| A public water system is either: |
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Definition
a community water system or a noncommunity water system |
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Term
| Definition of a Community Water System |
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Definition
Public water system Public water system
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Term
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Definition
one for each single-family home one for each commercial/business establishment/building One for each industrial/factoryish establishment/building
any of the above if the system supplies drinking water to it |
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Term
| Definition of a non-community water system |
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Definition
| Any water system that is not a public water system |
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Term
| Examples of noncommunity water systems |
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Definition
Travel trailor spaces Hotel and motel rooms Service Stations
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Term
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Definition
non-transit non-community water system A public system that regulary serves at least 25 of the same persons more than 6 months a year (a travel trailer park) |
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Term
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Definition
| Texas Water Utilities Association |
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Term
| Who regulates the Water Utility Industry |
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Definition
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Term
| Federal Agencies that regulate the Water Utility Industry |
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Definition
U.S Environmental Protection Agency (EPA) U.S Army Corps of Engineers U.S. Department of the Interior U.S. Fish and Wildlife Service Farmers Home Administration
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Term
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Definition
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Term
| The U.S. Army Corps of Engineers handles |
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Definition
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Term
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Definition
| Texas Commission on Environmental Quality |
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Term
| The U.S. Department of the Interior is involved in the Water Industry how |
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Definition
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Term
| How is the U.S. Fish and Wildlife Service involved in the Water industry |
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Definition
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Term
| How is the Farmers Home Administration involved in the Water Industry |
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Definition
| It makes grants(free money) and loans to rural water supply corporations |
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Term
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Definition
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Term
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Definition
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Term
Safe Drinking Water Act which characteristics are its standards for: |
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Definition
physical chemical bacteriological radiological
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Term
The Federal Water Pollution Control Act provides for: |
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Definition
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Term
| STATE agency that regulates publec water supplies in Texas |
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Definition
| Texas Commission on Environmental Quality (TCEQ) |
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Term
| What is the TCEQ responsible for: |
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Definition
Establishes drinking water standards Reviews plans for construction of drinking water projects administers teh federal Safe Drinking Water Act Administers licensing of water utility personnel Conducts annual(yearly) sanitary surveys on public drinking water systems Administers the Texas Water Pollution Control program Administers the Air Quality program
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Term
| water systems are required to notify the TCEQ of: |
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Definition
any change or alteration of the system a Alteration or addition to the treatment facility A new system or facility to be build Water supply health hazards
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Term
How do we contact the TCEQ about an emergency after hours? |
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Definition
If you can't do the above: |
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Term
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Definition
| Municpal Utility District |
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Term
Regional and local agencies that impact the water utility industry in Texas |
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Definition
Municipal utility districts (MUDs) Rural water supply corporations Investor-owned public water supply systems Drainage districts River authorities Ground water conservation districs Subsidence Districts
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Term
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Definition
| American Water Works Association |
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Term
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Definition
| U.S. Environmental Protection Agency |
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Term
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Definition
Public Relations
the relationship between you(the water utility employee) and the customer |
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Term
| Which type of water utility employee has the most frequent contact with the customer |
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Definition
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Term
| Which Water Utility employees are PR persons |
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Definition
| anyone who works for the water department |
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Term
| Meter readers are likely to hear complaints about |
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Definition
| water rates, service and system policies |
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Term
| Key things that Meter Readers should do to help public relations |
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Definition
* Wear identifying clothing
* Be neat and courteous
* Teach customers how to read their meter
* Explain utility policies such as delinquent notices or disputed readings
*NOT trample flowerbesds, damage fences, mistreat pets or crete unecessary inconvenience for the customer |
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