Term
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Definition
| The systematic elimination of the various parts of a system or process to locate a malfunctioning part |
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Term
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Definition
| A troubleshooting method that isolates the cause of a malfunctioning by grouping possible causes. |
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Term
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Definition
| The first step of troubleshooting. |
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Term
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Definition
| Initial conversation that allows the technician to assess customer knowledge about the equipment |
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Term
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Definition
| Elimination of possible causes of malfunctions. |
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Term
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Definition
| Repairs made to eliminate the malfunction |
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Term
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Definition
| Documents used tor maintaining inventory and identification of recurring service problems. |
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