Term
CHANG/PERISH
Key Characteristics of leaders who can accomplish successful change projects |
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Definition
1. They define themselves as change leaders rather than people who want to maintain the status quo.
2. They demonstrate courage.
3. They believe in employees capacity to assume responsibility
4. They are able to assimilate and articulate values that promote adaptability
5. They recognize and learn from their own mistakes
6. They are capable of managing complexity, uncertainty, and ambiguity.
7. They have vision and can describe their vision in vivid terms |
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Term
| The eight staged model of planned organizational change. |
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Definition
1. Establish a sense of urgency
2. Form a powerful guiding coalition
3.Create compelling vision and strategy
4.Communicate the vision widely
5.Empower employees to act on vision
6. Generate short term wins
7. Keep urgency: Tackle bigger problems
8. Make the changes stick |
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Term
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Definition
| A technique for leading change that engages individuals, teams, or the entire organization by reinforcing positive messages and focusing on learning from success. |
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Term
| Four stages of Appreciative Inquiry: after Topic has been Identified |
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Definition
1. Decision: Identifying and appreciating the best of what exists
2. Dream: Imaging what could be: creating a vision
3. Design: Formulating action plans to achieve "what should be done"
4. destiny: Sustaining "What will be or the future" |
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Term
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Definition
| the generation of ideas that are both novel and useful for improving efficiency and effectiveness of the organization. |
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Term
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Definition
| A safe Harbor where ideas from employees throughout the organization can be developed without interference from company bureaucracy or politics |
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Term
| Corporate Entrepreneurship |
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Definition
| Internal entrepreneurial spirit that include values of exploration, and risk taking |
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Term
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Definition
| People who passionately believe in a new idea and actively work to overcome obstacles and resistance. |
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Term
| five elements of innovative organizations |
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Definition
1. Alignment: Clear and specific vision that clarifies goals
2. Creative values: deep seated motivation for creativity and innovation
3. Unofficial activity: Free time for activities that is not officially sanctioned
4. Open Culture: looking for new ideas everywhere even outside the company walls
5. Team Collaboration: Communication across boundaries or divisions |
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Term
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Definition
| Including customers, Strategic partners, suppliers, and other outsiders directly in the innovation process |
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Term
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Definition
| Increasing individual creativity by facilitating brainstorming, lateral thinking, creative intuition |
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Term
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Definition
| a technique that uses a face to face group to spontaneously suggest a broad range of ideas to solve a problem |
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Term
| Three rules to brain storming |
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Definition
1. No criticism: All ideas are considered valuable
2. Freewheeling is welcome: with no judgement ppl shouldn't feel timid about any idea no matter how simple or fanciful it may be.
Quantity desired: The goal is to generate as many ideas as possible |
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Term
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Definition
| Bringing people together in an interactive group over a computer network; sometimes called brainwriting |
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Term
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Definition
| A set of systematic techniques for changing mental concepts and generating new ones |
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Term
| Lateral Thinking Checklist |
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Definition
1. Put to other uses: New ways to use as is? Other uses if Modified?
2. Adapt: What else is like it? What other idea does this suggest?
3. Modify: Change meaning, color,odor, motion, sound, form, shape? Other changes?
4. Magnify; What to add:Greater frequency?Stronger? Larger? Plus ingredients? exaggerate?
5. Minfy; What to subtract: Eliminate, smaller, slower, lower, shorter, lighter, split up, less frequent?
6. Substitute: Who else instead? what else instead/ Other place? Other time?
7. Rearrange: Other layout? Other sequence? Change pace?
8. Reverse: Transpose positive and negative? How about opposites? Turn it backwards? Turn it upside down? Reverse role?
8. Combine: How about a blend an alloy an assortment an ensemble? Combine units? combine purposes? Combine appeals? Combine ideas? |
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Term
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Definition
| The creative flash of insight that is the second stage of creativity |
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Term
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Definition
| The reciprocal obligations and commitments between employees and organizations |
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Term
Tools for Implementation
-Emotional elements to overcome resistance to implementation |
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Definition
Communication and Training: Open and honest communication with reduced uncertainty, a sense of control, clarity, and trust
Participation and involvement: including followers to help design the changes
Coercion: As a last resort threats of job loss, a promotion, firing, or transfer may be necessary |
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Term
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Definition
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Term
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Definition
| Intentionally reducing the size of a company's workforce |
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