Term
|
Definition
| describes all the activities managers do to help companies create goods |
|
|
Term
|
Definition
| the management of systems or processes that convert or transform resources into goods and services |
|
|
Term
| What is operations management responsible for? |
|
Definition
| managing the core process used to manufacture goods and product services |
|
|
Term
|
Definition
| "Technical Core" The actual conversion of inputs to outputs |
|
|
Term
| Parts of Transformation Process |
|
Definition
Feedback - measurements taken at various points that are compared to standards
Control - set standard of unit |
|
|
Term
|
Definition
| term used to describe the difference between the costs of inputs and the value of price of outputs |
|
|
Term
| Operations management does what? |
|
Definition
Forecasts
schedules
Quality Assurance
locating facilities
Capacity Planning
Inventory Management
Motivates and trains emps. |
|
|
Term
| what do managers use IT to influence Op Mang decisions |
|
Definition
| What, when, why, how where, who will do the work |
|
|
Term
|
Definition
| Strategic Business Unit: consists of several stand alone businesses - seperate divisions of large companies |
|
|
Term
|
Definition
| Focuses on long term planning such as plant size, location and types of processes to be used. |
|
|
Term
| Primary stem used for strategi planning? |
|
Definition
| materials requirement planning system (MRP) |
|
|
Term
|
Definition
| Materials requirement planniing systems. |
|
|
Term
|
Definition
| uses sales forcasts to make sure that needed parts and materials are avail at the right time and plan in a specific company. |
|
|
Term
|
Definition
| Enterprise Resource planning |
|
|
Term
|
Definition
| Focuses on producing goods and services as efficiently as possible within the startegic plan |
|
|
Term
| Global Inventory Management Systems |
|
Definition
| provide ability to locate, track, and predict movements during production process |
|
|
Term
| Operational Planning and Control |
|
Definition
| Deals w day to day proccedures for preforming work |
|
|
Term
| What work does Operational Planning and Control do? |
|
Definition
| Scheduling, inventory, process management |
|
|
Term
| Inventory management and control systems |
|
Definition
| provide control and visibility to the states of individual items maintained in inventory |
|
|
Term
|
Definition
| Long term, plant size, location, type of process |
|
|
Term
|
Definition
| Mid range term, workforce size, materials requirement |
|
|
Term
|
Definition
| short range, daily schueduling of jobs, emps, equip, processes, inv |
|
|
Term
| Transportation planning systems |
|
Definition
| track and analyze movement of materials |
|
|
Term
| Distribution management systemas |
|
Definition
| cooridinates the process of transporting materials from a maunfactuer to distribution cnters to the final customers |
|
|
Term
| 5 characteristics of competitive priorities |
|
Definition
| Cost, Quality, Delivery, Flexibility, service |
|
|
Term
|
Definition
| Involves management of info flows betwen and among stages in a supply chain to maximize total suply chain effectiveness and profitibility |
|
|
Term
|
Definition
| Strategy for managing all the resources required to aeet customer demand for all products and services |
|
|
Term
|
Definition
| the partners chosen to deliver finished things, raw materials, services |
|
|
Term
|
Definition
| the scheduling for production activities like testing, packing, preparing |
|
|
Term
| Effective Supply Chain Managemnet enables the Org to do what? |
|
Definition
| Decrease Power of its buyers, Increase supliesr power, increase switching costs to reduce threat of sub products, create entry barriers, increase efficiency |
|
|
Term
| Transformation processes inputs |
|
Definition
|
|
Term
| Transformation process outputs |
|
Definition
|
|
Term
| IT's role in operations management |
|
Definition
Used to influence decisions like:
Productivity, costs, fleixibility, quality, customer satisfaction |
|
|
Term
|
Definition
| detect potential problems; down to 3.4 per million problems |
|
|
Term
| Malcom Maldridge Quality Awards |
|
Definition
| Awards companies for quality, based on leadership, planning, customer and market focus, info and analysis, HR, process mgmt and business results |
|
|
Term
|
Definition
|
|
Term
|
Definition
| Enviromental based quality stds |
|
|
Term
|
Definition
| Capability maturity model integration. Framework of best practices |
|
|
Term
|
Definition
| Winner of Baldridge in 2010, RUDYS, MIGHTY FINE BURGERS |
|
|
Term
|
Definition
| integrates all departments, solves inconsistincies of functions throughout an org into a single IT system so emps can make decisions by viewing all the same info |
|
|
Term
|
Definition
| Traditinal components included in most ERP systems and focus on internal operations |
|
|
Term
|
Definition
| Acc & Finance, Production & Materials Management, HR |
|
|
Term
|
Definition
| Extra components that meet org neds not covered by core and focus on external operations |
|
|
Term
|
Definition
| Business Intel, Customer Relationship MGMT, Supply Chain MGMT, Ebusiness |
|
|
Term
|
Definition
| Several different types of software that sit in the middle of and provide connectivity between two or more software applications |
|
|
Term
| Enterprise Application Integration Middleware |
|
Definition
| Packeges together commonly used functionality, such as, providing pre built links to popular enterprise applications, which reduces the time necessary to develop solutions that integrate applications from multiple vendors |
|
|
Term
|
Definition
| MGMT systems that enables an org to clarify their vision and stragegy and translate them into action |
|
|
Term
|
Definition
| Off the rack, tailor fit, custom made |
|
|
Term
|
Definition
| A logical collection of info gathered from many different operational databases that support business analysis activities and decision making tasks |
|
|
Term
| ETC - Extraction, transformation and loading |
|
Definition
| Process that extracts info from internal and external databases, transforms the info using common set of ent definitions and loads the info into a data warehouse |
|
|
Term
|
Definition
| Contains a subset of data warehouse info - a more focuses component of data warehouses |
|
|
Term
|
Definition
| process that weeds out and gixes or discards inconsistent, incorrect or incomplete info - oracle, sas, ascential software, groupt I software |
|
|
Term
|
Definition
| Process of analyzing data to extract info not offered by the raw data alone. Can also begin @ summart info lebel |
|
|
Term
|
Definition
| increasing detail of data mining |
|
|
Term
|
Definition
| decreasing detail of data mining |
|
|
Term
|
Definition
| Use variet of techniques to find patterns and relationships in large volume of information and inter rules from them that predict future behavior and decision making |
|
|
Term
|
Definition
| Helps with immediate actions, manages daily operations, inegrates BI w operational systems. Used by MGRS, Analysists and op users. Intraday |
|
|
Term
|
Definition
| Helps w daily analysys results in refined campaign - Conducts short term analytics to achieve strategic goals. Used by exects and amanagers |
|
|
Term
|
Definition
| Helpts w planning results in MKT campaign. Achieves long term org goals, execs mgrs, |
|
|
Term
|
Definition
| Time to make data ready for analysis and loading into database |
|
|
Term
|
Definition
| Time to make ready for analysis |
|
|
Term
|
Definition
| Time it takes for human comprehension and determine action. Difficult to reduce |
|
|
Term
| Data Mining Classification |
|
Definition
| Assign records to one of a predefined set of classes |
|
|
Term
|
Definition
| determines values for an unknown continuous cariable behavior or estimated future value |
|
|
Term
| Data Ming Affinity Grouping |
|
Definition
| Determine which things go together |
|
|
Term
|
Definition
| Segment a hetergeneous popluation of records into a number of more hoogenous subgroups |
|
|
Term
|
Definition
| Singlye point of acces to info for all users, BI across ORG departments, up to the minute info for everyone |
|
|
Term
| Exxon Mobile LEE BLUM Challenges |
|
Definition
| 10,000 + users, 3 diff timezones, different languages, geopolitical challenges |
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
|
|
Term
|
Definition
| Self Contained unit w set of records and congigurations |
|
|
Term
| Artificial Neural Netowrk |
|
Definition
| ANN - modelwhich attempts to solve problemts by mimicking the physical operations which take place in the human brain |
|
|
Term
|
Definition
| Integrats all departments and functions across a company into a single system |
|
|
