Term
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Definition
company, business firm
ppl working together |
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Term
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Definition
| the person in charge of organizing to reach a goal |
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Term
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Definition
| the planning organizing leading controlling of human and resources to achieve goals efficiently and effectively. |
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Term
| organizational performance |
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Definition
| measure of how efficiently and effectively a manager uses resources to satisfy customers and achieve goals. |
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Term
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Definition
| a measure of how well or how productively resources are used to achieve a goal |
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Term
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Definition
| a measure of the appropriateness of the goals an organization is pursuing and achieving |
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Term
| low efficiency/high effectiveness |
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Definition
| chooses right goals but resources are not used correctly... resulting in a product ppl want but is too expensive |
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Term
| low efficiency/low effectiveness |
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Definition
| chooses wrong goal and uses resources poorly.... resulting in a low quality product that no one wants. |
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Term
| high efficiency/high effectiveness |
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Definition
| chooses right goal and uses resources correctly.. resulting in a product ppl want and can afford |
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Term
| high efficiency/ low effectiveness |
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Definition
| chooses improper goal but uses resources correctly.. resulting in a high quality product that no one wants. |
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Term
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Definition
| identifying and selecting goals |
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Term
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Definition
| structuring working relationships in a way that allows organizational members to work together to achieve goals |
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Term
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Definition
| getting ppl to understand their role and importance in achieving a goal |
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Term
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Definition
| evaluating how well goals are being achieved and action to maintain or improve performance |
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Term
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Definition
| deciding on new projects/programs and to invest in resources. |
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Term
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Definition
| manage an unexpected event/crisis |
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Term
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Definition
| assigning resources and setting budgets |
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Term
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Definition
handles small situations (bad service/product)
makes agreements with multiple unions (internet services) |
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Term
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Definition
| those used by a manager in planning |
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Term
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Definition
| roles assumed to provide direction and supervision |
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Term
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Definition
*symbolizes the organization
(bill gates----Microsoft) |
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Term
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Definition
| train, council and mentor |
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Term
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Definition
| coordinate the work of managers in different departments, establish alliances b/w different organizations to share resources to produce new goods/services |
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Term
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Definition
| to obtain and transmit into |
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Term
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Definition
analyze info to see what avaliable and what else is needed then turning it in
*watch changes externally and internally |
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Term
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Definition
| using analyzed info to influence attitudes/behaviors of employees |
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Term
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Definition
| one give the authority to speak on behalf of the organization (sometimes the figurehead) |
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Term
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Definition
| group of managers and emp. with a connection in their tasks. |
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Term
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Definition
| responsible for daily supervision |
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Term
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Definition
| find best way to organize resources and achieve goals |
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Term
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Definition
| responsible for success of company, sets goals/budgets, monitor other managers, makes recommendations to CEO |
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Term
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Definition
| ability to analyze and diagnose a situation (what happened and why) so it can be fixed |
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Term
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Definition
ability to understand, alter and control behavior.
*they figure out why performance is or is not working.
*could effect moods of employees |
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Term
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Definition
| job specific skills to do a task, they can fill in for someone |
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Term
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Definition
| simplifying, shrinking or down sizing to cuz operation costs |
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Term
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Definition
contracting with another company for resources or services at a cheaper cost.. can be locally
(payroll) |
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Term
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Definition
| giving ppl more authority/responsibility |
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Term
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Definition
| what sets your company apart form another |
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Term
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Definition
allows you to out preform another company
- responsiveness to customers (color of products)
- quality
- efficiency(how well did you use resources to keep costs down)
- innovation
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Term
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Definition
new vision for a struggling company
new approach to planning/organizing
-move ppl and resources around |
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