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Definition
| An individual’s capacity to perform the various task in job (Intellectual and Physical) |
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| a broad range of emotions that people experience |
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| Biographical Characteristics |
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Definition
| Objective and easliy obtained personal characteristics. |
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| Bounded Reality/Rationality |
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Definition
| the real world model seeks satisfactory and sufficient solutions from limited data and alternatives |
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| Collective Programming of the MIND |
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Definition
| Hofstedes Definition of Values |
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| choices made from among alternatives developed from data. |
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| intense feelings that are directed at someone or something |
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| Fundamental Attribution Error |
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Definition
| the tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others. We blame people first not the situation. |
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Term
| HERZBERG”S Two Factor Theory |
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Definition
| Satisfaction and dissatisfaction are not opposites but separate constructs. Hygiene and motivators are two separate constructs, lack of hygiene factors will cause lack of motivation and motivators when present will motivate. |
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| extrinsic related to dissatisfaction i.e. company policies salary and work conditions |
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| Any relatively permanent change in behavior that occurs as a result of experience *measurable* |
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| MASLOWS HEIRACHY OF NEEDS |
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Definition
| There is a hierarchy of five needs as each need is substantially satisfied the next need becomes dominant u have to go in order before the next one can begin (add self actualization) Self actualization à esteem à social (High order internal)àsafetyàphysiological (lower external) |
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Definition
| Feelings that tend to be less intense than emotions and that lace contextual stimulus |
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| The processes that account for an individual’s intensity, direction, and persistence of effort toward attaining a goal |
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| intrinsic and related to satisfaction i.e. growth responsibility achievement |
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Definition
| is a process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment. People’s behavior is based on their perception of what reality is, not on reality itself. The world as it is perceived is the world that is behaviorally important. |
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Definition
| the sum total of ways in which an individual reacts and interacts with others the measurable traits a person exhibits |
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| Enduring characteristics that describe an individual’s behavior; the more consistent the trait is displayed the more important the trait |
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Definition
| - a perceived discrepancy between the current state of affairs and a desired state |
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Definition
| The ability to adjust behavior to meet external situational factors. High monitors conform more and are more likely to become leaders |
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Term
| Three TRAITS LINKED TO LEADERSHIP on BIG 5 Personality |
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Definition
| Extroversion, conscientiousness, and openness all show consistent relationships to leadership. (emotional intelligence outside of big 5 but related) |
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Term
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Definition
| Basic convictions on how to conduct yourself or how to live your life that is personally or socially preferable – “how to” live life properly |
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Definition
| is the ability to influence a group toward the achievement of goals |
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Definition
| Effective group performance depends on the proper match between leadership type and the situation. Assumes that leadership style is fixed |
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Term
| Hersey and Blanchard’s Situational Leadership |
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Definition
| a model that focuses on follower “readiness.” |
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Term
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Definition
| Leaders provide followers with information, support, and resources to help them achieve their goals. Leaders help clarify the path to the worker’s goals. Leaders can display multiple leadership types. |
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Term
| Leader Member Exchange Theory |
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Definition
| LMX: because of time pressures, leaders form a special relationship with a small group of followers: the “in group.” This in-group is trusted and gets more time and attention from the leader (more “exchanges”). All other followers are in the “out-group” and get less of the leader’s attention and tend to have formal relationships with the leader (fewer “exchanges”.) Leaders pick group members early in the relationship. |
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Term
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Definition
| believing too much in our own ability to make good decisions – especially when outside of own expertise |
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Term
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Definition
| using early, first received information as the basis for making subsequent judgments |
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Definition
| selecting and using only facts that support our decision (we only hear what we want to hear) |
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Definition
| Emphasizing information that is most readily at hand (recent/vivid) |
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Definition
| Increasing commitment to a decision in spite of evidence that it is wrong – especially if responsible for the decision |
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Definition
| Creating meaning out of random events (superstition/meaningless events that are coincidences) |
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Definition
| people selectively interpret what they see on the basis of their interest background and experience, and attitudes |
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Definition
| drawing a general impression about an individual on the basis of a single characteristic |
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Term
| Contrast Effects Evaluation |
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Definition
| a person’s characteristics that are affected by comparisons with other people recently encountered who rank higher and lower on the same characteristics. |
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