Term
| Application Service Provider (ASP) |
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Definition
| Provide on-demand software access over the web |
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| Self-managing systems requiring minimal human intervention to operate |
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| The process of gathering information from both external and internal sources to make better decisions and the data derived from these processes |
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| Activities organizations perform in order to reach their business goals, including core activities that transform inputs and produce outputs, and supporting activities that enable the core activities to take place |
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| The activities within a value chain that process inputs and produce outputs, including inbound logistics, operations and manufacturing, outbound logistics, marketing & sales and customer service |
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Term
| Information Systems Infrastructure |
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Definition
| The hardware, software, networks, data, facilities, human resources and services used by organizations to support their decision making, business porcesses and competitive strategy |
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| Business activities that enable the primary activities to take place |
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| A method used by companies to discover "hidden" predictive relationships in data to better understand their customers, products, markets or any other phase of their business for which the data has been captured |
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| An integration of multiple, large databases and other information sources into a single repository |
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| Organizational plan that spells out detailed procedures for recovering from systems-related disasters |
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| Multiple small servers located closer to individual users |
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| Combines cumputing power of a large number of smaller, independent networks computers |
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Term
| Explicit vs. Tacit Knowledge Assets |
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Definition
| Knowledge assets that can be documented vs. knowledge assets that reflects the processes and procedures located in employee's minds |
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Term
| Information Systems Controls |
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Definition
| Controls helping to ensure that reliability of information, consisting of policies and their physical implementation, access restrictions or recordkeeping of actions and transactions |
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Definition
| The process an organization uses to gain the greatest value from its knowledge assets |
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Term
| Knowledge Management System |
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Definition
| A collection of technology-based tools that include communications technologies and information storage and retrieval systems to enable the generation, storage, sharing and management of tacit knowledge assets |
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| Allocation of computing resources on the basis of users' needs, often on a pay-per-use basis |
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Term
| Online Analytic Processing (OLAP) |
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Definition
| The process of quicly conducting complex analyses of data stored in a database, typically using graphical software tools |
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Term
| Online Transaction Processing (OLTP) |
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Definition
| Immediate automated responses to the requests from multiple concurrent transactions from customers |
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| Software for which the source code is freely available for use and/or modification |
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| Government regulation formed as a reaction to large-scale accounting scandals that led to the downfall of large corporations that includes the use of information systems controls in compliance reviews |
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Term
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| Component that allows data to be accessed without intimate knowledge of other organizations' systems, enabling machine-to-machine interaction over the Internet |
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| The use of Internet technologies for placing telephone calls |
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