Term
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Definition
Systematic grouping of people brought together to accomplish a purpose
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Term
| Division of an Organization |
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Definition
| Operative Employees, Supervisors, Middle Manager, Top Manager |
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Definition
| Group responsible for establishing objectives and developes policies to accomplish them |
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Definition
| process of getting thngs done efficiently and effectively through and with other people |
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Definition
| Monitoring an organizations performance and comparing performance with previous set goals...get back on track |
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Definition
| Planning, Organizing, Leading and Contolling (POLC) |
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Definition
| Supervisors ability to enhance their power, build power base, establish right connections in the organization |
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Term
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Definition
| seeing things through one's own eyes/perspective...my way is the best! |
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Term
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Definition
| (individualism/collectivism)(power distance)(uncertainty avoidance)(quantity vs quality of life) |
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Definition
| linking workers remotely with coworkers and managment office |
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Definition
| lost productivity time from using surfing web at work for personal |
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Definition
| composition of workforce to include men, women, black, white, gays, etc |
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Definition
| activities in an organization that enhances process to increase quality of goods or services |
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Term
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Definition
=Output/Labor+Capital+Materials
can be individual, group, or total organization |
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Term
| Intermediate-Term planning |
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Definition
| Planning for next 1-5 years |
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Term
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Definition
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Term
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Definition
| "design in" quality during production |
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Term
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Definition
| explicit statement that tells employee what ought and ought not do |
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Term
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Definition
| Bar chart (horizontal=time)(verticle=activities) |
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Term
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Definition
Diagrams time and cost in sequence
-<===>---<===>- |
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Term
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Definition
| initiating business and taking all the risk and getting all the rewards |
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Term
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Definition
| number of employees and supervisor can effeciently and effectively direct |
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Term
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Definition
| responsible to one and only one supervisor |
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Term
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Definition
| line____, staff____, functional------ |
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Term
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Definition
structure that weaves together elements
(dual chain of command) |
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Term
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Definition
| written statement of job duties, work conditions, responsibility |
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Term
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Definition
| an increase in decision making discretion of workers |
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Term
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Definition
| active effort to hire protected groups |
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Definition
| process of locating, identifying, and attracting capable applicants |
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Term
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Definition
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Term
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Definition
| measures same thing consistently |
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Term
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Definition
| proven relationship between selection devise and relevant criterion |
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Term
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Definition
| often not valuable due to many biases...can be valuable depending |
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Term
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Definition
| Anything sexual nature, unwanted offensive hostile environment, touching, comments, etc. |
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Term
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Definition
| anticipates and prevents undesirable outcomes |
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Term
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Definition
| takes place while activity is in progress |
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Term
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Definition
| after finished to prevent future deviations |
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Term
| areas where supervisors direct control |
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Definition
| focus of control...costs, inventories, quality, safety, employee performance |
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Term
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Definition
| inventory arrives when needed...not stocked and stored |
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Term
| technology and employee rights privacy |
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Definition
| video, audio surveilance tec |
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Term
| steps in decision making process |
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Definition
| 1. identify problem 2. collect ifo. 3. develope alternatives 4. evaluate alt. 5. select best alt. 6. implement decision 7. follow-up and evaluate |
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Term
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Definition
| assign probability of outcomes and calculate payoffs/benefits for each path |
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Term
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Definition
| proceedure places dollar amount on consequences for each course of action |
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Term
| styles of decision making |
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Definition
Analytic = rational/high tol ambiguity
Conceptual = intuitive/high tol amb
Directive = rational/low tol amb
behavioral = intuitive/low tol amb |
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Term
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Definition
| makes decisions in organizations today |
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Term
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Definition
| holds info in to appear to agree with the others in the group...doesnt want to bring negative attention to self |
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Term
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Definition
| idea generating process, no criticism of other ideas, welcomes all input |
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