Term
| communication apprehension |
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Definition
stage fright/ nervousness in communication
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Term
| intrapersonal communication |
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Definition
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Term
| interpersonal communication |
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Definition
| communication between 2 people |
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Term
| linear model of communication |
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Definition
-Sender to reciever.
-can be interrupted by 4 types of noise: physical, physiological, psychological, or semantic.
-occurs in multi-dimensional context (physical, cultural, socio-emotional, or historical) or environment where sent |
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Term
| interactional model of communication |
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Definition
| depicts two way communication. (includes feedback) |
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Term
| transactional model of communication |
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Definition
depicts shared meaning.
-communication is cooperative and reciprocal.
-person's frame of reference/field of experience affect it.
-sender and receiver are both responsible |
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Term
| interpersonal communication |
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Definition
| process of message transaction between people to create and sustain shared meaning |
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Term
| Maslow's hierarchy of needs |
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Definition
| physiological, safety, friendship, respect, self-actualization |
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Term
| Principles of Interpersonal Communication |
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Definition
-Interpersonal Communication is unavoidable.
-IPC is irrersible
-IPC is symbolic
-IPC is rule-governed
-IPC is learned
-IPC has both content and relationship levels |
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Term
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Definition
-IPC solves all problems
-IPC is always a good thing
-IPC is common sense
-IPC is synonymous with interpersonal relationships
-IPC is always face to face |
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Term
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Definition
| says that individuals follow moral absolutes. We should act as an example to others. |
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Term
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Definition
suggests that what is ethical will bring the greatest good for the greatest number of people.
-consequences are important |
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Term
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Definition
| says that a person's moral virtue stands between two vices , with the middle or mean, being the foundation for a rational society. |
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Term
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Definition
concerned with the connections among people and the moral consequences of decisions
-women take consequences into consideration |
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Term
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Definition
says that communication is ethical to the extent that it maximizes our ability to exercise free choice.
-people must be able to make free and informed decisions. |
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Term
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Definition
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Term
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Definition
| spoken, written, or unspoken info sent from a sender to a receiver |
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Term
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Definition
| the intended target of a message |
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Term
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Definition
| a pathway through which a message is sent |
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Term
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Definition
| stimuli outside of a sender or a receiver that interferes with the transmission or reception of a message |
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Term
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Definition
| biological influences on a sender or a receiver that interfere with the transmission or reception of a message |
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Term
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Definition
| biases, prejudices, and feelings that interfere with the accurate transmission or reception of a message |
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Term
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Definition
| when senders and receivers apply different meanings to the same message |
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Term
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Definition
| first stage in the perception process that requires us to use our senses to respond to stimuli in our interpersonal environment |
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Term
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Definition
| being able to engage our senses so that we are observant and aware of our surroundings |
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Term
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Definition
| directing our attention to certain stimuli while ignoring other stimuli |
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Term
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Definition
| second stage of the perception process, in which we place what are often a number of confusing pieces of info into an understandable, accessible, and orderly arrangement |
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Term
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Definition
| categorizing individuals according to a fixed impression, whether positive or negative, of an entire group to which they belong |
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Term
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Definition
| third stage of the perception process, in which we assign meaning to what we perceive |
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Term
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Definition
| fourth stage of perception process, in which we recall info stored in our memories |
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Term
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Definition
| recalling info that agrees with our perceptions and selectively forgetting info that does not |
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Term
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Definition
| a relatively stable set of perceptions we hold of ourselves |
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Term
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Definition
| our understanding of who we are |
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Term
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Definition
| an evaluation of who we perceive ourselves to be |
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Term
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Definition
| a prediction or expectation about our future behavior that is likely to come true because we believe it and thus act in ways that make it come true |
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Term
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Definition
| our desire to be liked by significant others in our lives and have them confirm our beliefs, respect our abilities, and value what we value |
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Term
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Definition
| our desire that others refrain from imposing their will on us, respect our individuality and our uniqueness, and avoid interfering with our actions or beliefs. |
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Term
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Definition
| actively thinking about and controlling our public behaviors and actions |
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Term
| implicit personality theory |
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Definition
| theory that we rely on a set of a few characteristics to draw inferences about others and use these as the basis of our communication with them. |
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Term
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Definition
| matching like qualities with each other to create an overall perception of someone or something. |
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Term
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Definition
| occurs when we place positive qualities together |
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Term
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Definition
| occurs when we group negative qualities together |
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Term
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Definition
| theory that explains how we create explanations or attach meaning to another person's behavior or our own |
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Term
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Definition
| a unique personal frame from viewing life and life's events |
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Term
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Definition
| people who support and trust us as we improve our self-concept |
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Term
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Definition
| mental framework we use to process and categorize beliefs, ideas, and events as either masculine or feminine in order to understand and organize our world |
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Term
| gender role socialization |
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Definition
| process by which women and men learn the gender roles appropriate to their sex. |
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Term
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Definition
| unconscious nonverbal cues that signal an internal state |
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Term
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Definition
| our expectation that people will tell the truth |
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Term
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Definition
-increased blinking and enlarged pupils
-frequent speech errors
-increased speech hesitations
-higher pitched voice
-increased discrepancies between verbal and nonverbal channels |
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Term
| intercultural communication |
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Definition
| communication between and among individuals and groups from different cultural backgrounds |
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Term
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Definition
| the shared, personal, and learned life experiences of a group of individuals who have a common set of values, norms, and traditions. |
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Term
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Definition
| how a culture perceives and distributes power. (if high, show respect to people with higher status) (if low, power is equally distributed) |
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Term
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Definition
| culture that emphasizes characteristics associated with masculine people. |
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Term
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Definition
| culture that emphasizes characteristics stereotypically associated with feminine people |
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Term
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Definition
| cultural mindset that emphasizes the group and its norms, values, and beliefs over the self |
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Term
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Definition
| cultural mindset that emphasizes self-concept and personal achievement and that prefers competition over cooperation, the individual over the group, and the private over the public |
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Term
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Definition
| culture in which there is a high degree of similarity among members and in which the meaning of a message is drawn primarily from its context, such as ones surroundings, rather than from words |
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Term
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Definition
| culture in which there is a high degree of difference among members and in which the meaning of a message must be explicitly related, usually in words |
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Term
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Definition
| occurs when a person learns to identify with a particular culture and a culture's thinking, way of relating, and worldview |
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Term
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Definition
| occurs when a person learns, adapts to, and adopts the appropriate behaviors and rules of a host culture |
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Term
| reasons to study intercultural communication |
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Definition
-technological imperative
-demographic imperative
-economic imperative
-peace imperative
-self-awareness imperative
-ethical imperative |
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Term
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Definition
| practice in which a nation sends work and workers to a different country because doing so is cost efficent |
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Term
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Definition
| concept that all societies, regardless of size, are connected in some way. |
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Term
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Definition
| process of judging another culture using the standards of our own culture |
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Term
| challenges of intercultural communication |
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Definition
-ethnocentrism
-stereotyping
-anxiety and uncertainty
-misinterpretation of nonverbal and verbal behaviors
-the assumptions of similarity of difference |
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Term
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Definition
| a group to which a person feels he or she belongs |
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Term
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Definition
| a group to which a person feels he or she does not belong |
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Term
| ways to improve intercultural communication |
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Definition
-know your biases and stereotypes
-practice cultural respect
-educate yourself
-relate to the individual rather than their culture
-eliminate prejudices |
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Term
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Definition
| a conflict over cultural expectations and experiences |
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Term
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Definition
| the common understandings among people who are committed to coexisting |
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Term
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Definition
| define shared meaning of corporate culture |
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Term
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Definition
| carry the ideology of management and reinforce company policy |
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Term
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Definition
| repeated/consistent action that describe multiple aspects of corporate cultural life |
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Term
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Definition
| an electronic extension that communicates a person's identity (home pages and screen names) |
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Term
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Definition
| shorthand used for efficient communication in online relationships |
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Term
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Definition
| graphic image used in an electronic message |
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Term
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Definition
| the highly accelerated development of an online relationship |
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Term
| and receiver online communication skills |
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Definition
be accountable;
build an interpersonal communication dialogue;
face the challenges |
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