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| information that has been analyzed to provide meaning or value. It is also comprehension gained through study, experience, practice, and human interaction that provides the basis for expertise and skilled judgment |
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| Knowledge Management (KM) |
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| the process of enabling knowledge flow to enhance shared understanding, learning and decisionmaking. |
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written or
otherwise documented knowledge in
Media that can be organized or stored,
Whether digital (such as computer files)
or non-digital (such as paper publications) |
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| consists of comprehension gained through study, experience, practice and human interaction. It resides in the individuals mind it is not easily ascertained |
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| Two ways for knowledge transfer |
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| The after action review process is one technique for transferring tacit knowledge. Another is the simulation-based decision games used with senior commanders. These games help subordinates understand both how the commander thinks and why |
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| The Knowledge Spiral Model is: |
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| Sherical not cyclical. This fosters a deeper learning. |
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| Building concepts, TTPs, Recipes |
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| Combining TTPs into SOP or doctrinal publications |
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| updating the TTP, SOP, or doctrinal publication with new knowledge and procedures |
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| There are two general perspectives that can be taken in regards to trying answer the question of “What is knowledge?” |
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| the positivist approach and the practice based approach. |
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| Explicitly codified knowledge is also highly valued by... |
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| educational institutions (for example peer reviewed articles published by professors). |
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| The transfer of knowledge does not... |
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| result in the loss of it. |
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| a commodity and use of it does not result in its consumption. |
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| Knowledge management seeks to enhance shared understanding and decision-making by... |
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| creating knowledge, organizing knowledge, applying knowledge, and transferring knowledge. |
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| The four task areas for the content management function of the KM section... |
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| creating knowledge, organizing knowledge, applying knowledge, and transferring knowledge. |
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| the process of developing new knowledge or combining, restructuring, or repurposing existing knowledge in response to identified knowledge gaps. |
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| Knowledge comes from a variety of sources... |
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| new technology, answering the commander’s critical information requirements, or the sharing of information that others need to know. |
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| Knowledge is also created when... |
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| organizations learn, which in turn enables organizations to adapt. |
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| Organizing knowledge includes; |
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| archiving, labeling, and identifying. |
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| Organizing knowledge ensures that... |
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| users can discover and retrieve knowledge that is relevant, and knowledge managers can track knowledge products throughout their life cycle. |
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| Applying knowledge refers to... |
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| making knowledge accessible to those who need to use it. |
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| is the primary purpose of content management, and occurs during the implement step of the KM process |
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| the movement of knowledge—including knowledge based on expertise or skilled judgment—from one person to another. |
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| People, Processes Tools/Techniques, Organizations |
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| Most vital component for success. |
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| create and manage knowledge |
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| Knowledge transfer focuses on... |
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| connecting people and building social networks |
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| What are some important processes within your organization? |
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Enable the transfer of knowledge
Both formal and informal
Used before, during and after operations |
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Used to share and preserve knowledge
such as the COP. |
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The matrix where other components function
Must have an awareness of traditions, opinions and beliefs
Must understand the culture |
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| the matrix in which people-processes-tools function to integrate individual learning, and organizational learning strategies. |
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Train and educate KM leaders, managers, and champions.
Reward knowledge sharing and make knowledge management career rewarding.
Establish a doctrine of collaboration. |
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Understand, Share, Integrate
Connect, Learn, and Trust |
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| Knowledge Management Core Competencies |
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Definition
Knowledge flow and capture
Collaboration
Standardization |
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Term
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| warfighting function develops and integrates those activities enabling a commander to balance the art of command and the science of control |
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| This fundamental philosophy of command places... |
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| people, rather than technology or systems, at the center. |
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| Knowledge Management is the... |
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| art of creating, organizing, applying, and transferring knowledge to facilitate situational understanding and decision making. |
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| Knowledge Management is the... |
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| art of creating, organizing, applying, and transferring knowledge to facilitate situational understanding and decision making. |
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| Between Shared Understanding and knowledge is the... |
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