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| Discover, Visa, Mastercard, American Express, Diners Club, JCB |
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3001 Grapevine mills blvd. Grapevine, Tx
972-529-5001 |
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| 1994 October in mall of america |
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| Other resteraunts under landry's |
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| T-Rex, Saltgrass Steakhouse, and Crab House |
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look at me, smile at me, say hello to me, thank me |
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Tracy the tree, Bamba the Gorilla - strong Rio- Pacient Iggy - intelligent chacha- practical joker ozzy the orangatane - clown tuki - likes peanut butter |
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welcoming individualize legendary dynamic |
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| Yes, we have a package called wild Bunch b-day Bash |
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Staying possitive Keeping guests high offering guests options |
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| Straight through Forever 21 |
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volcano, awesome appetizer taste of the island lava nachos |
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Canada England London Egypt Japan |
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shirts, build a bear rocks cups keychains hats |
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Monday-thursday 11-9:30 Friday 11-10:00 Sat 10:30-10:30 Sun 11-8 |
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Passports Communicating with floater Saying goodbye as guests leave |
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know table numbers Pass out menus do restroom checks |
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see if any available tables are ready Communicating with manager assist with seating |
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| American with an adventurous Flair |
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| Birthdays and Aniversaries get |
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| Child achievement program |
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| Success, excellence and education |
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| Guest asks for manager on the phone.. |
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ask guest if its ok if you put them on hold, ask for a manager on the radioi, dont leave the guest on hold for more than 30 min |
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| Phone Ext for General manager (Patrick) |
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| Phone Ext for Retail (Marie) |
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| Ask if new guests are safari club members, if not, it |
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costs 15 10% retail 15% of 4 entres Primary seating 10$ enrollment Certificate |
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| Guests can use their cards on.. |
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food, beverages, Retail, club membership |
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| If a customer is a select club member they dont need to.. |
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| Crew (safari guides, safari assistants, trail blazers, navigators, & pathfinders) |
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Safari guides - servers Safari assistants - busers Trail blazers - kitchen workers Pathfiners - retail |
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