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| process of finding out who the listeners are and adapting the speech to their needs and interests. |
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| a person to whom a sender communicates |
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| a person who initiates communication |
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| pathways through which messages are cummunicated between sender and receiver |
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| the process of sending and receiving verbal and nonverbal messages to create shared meaning |
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| Guides for what is appropriate in a situation based on place, time, occasion, and cultural context |
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| the particular context whithin which communication occurs |
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| attaching meanings to symbols |
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| putting ideas into symbols |
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| our principles about what is right and wrong, moral and immoral, honest or dishonest, fair or unfair |
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| the tendency to assume one's own cultural values and beliefs are better than the values and beliefs of other groups |
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| the appeal of speaker credibility, in the sense of competence and character |
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| any distraction that originates in the communication situation |
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| those messages that listeners send back to a speaker about the clarity and acceptability of the speech |
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| the listeners goals, knowledge, experience, values, and attitudes through which the message is filtered |
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| communication between two people about general information |
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| Interactive model of communication |
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| accounts for the feedback receivers return to senders |
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| anything that acts as a barrier to the communicatioin of a message |
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| any distraction that originates in the thoughts of the sender or receiver |
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| Interpersonal communication |
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| communication between two people who have a relationship |
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| a preferred way of receiving, organizing, and interpreting information |
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| Linear model of communication |
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| conceives of communication as a one way process |
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| ignore or render illegitimate the expriences and values of some people |
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| the mediated process whereby messages are transmitted to large publics |
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| any signal sent by one person and interpreted by another |
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| those messges we send using nonlinguistic means |
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| oRAL REFERENCES TO THE ORIGINAL SOURE OF PARTICULAR INFORMATION AT THE POINT OF PRESENTING IT DURNIG THE SPEECH |
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| presenting another person's ideas as one's own |
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| the process of sending messges to large audiences |
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| a sustained formal presentation made by a speaker to an audience |
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| sharing of personal information that is not generally known by others |
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| Small group communication |
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| when three to twenty people meet to perform a task, reach a common goal, share ideas, or engage in a social experience |
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| Transactional model of communication |
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| concept of communication as a complex, multifaceted, adn interactive process of creating a shared meaning |
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| Intrapersonal communication |
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| communicating with yourself |
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| Linear model of communication |
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| a speaker sends a message to a listener who receives the message |
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| Audience-based communication apprehension |
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| a tendency to feel anxious about communicating with a certain person or group of people |
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| unrealistic negative statements about oneself resultig in judging one's public speaking experience harshly, even if the experience goes well |
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| a process to help a person systematically rebuild thoughts about public speaking |
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| Communication apprehension |
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| the fear or anxiety associated with the real or anticipated communication with others |
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| Communication Orientation |
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| approaching a public speech as a message one are trying to get across to listeners rather than as a performance |
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| Context-based communication apprehension |
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| a tendency to feel anxious about communication in a particular setting |
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| beliefs that project harm onto events that are not harmful |
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| a learned response arising from watching the behaviors and reactions of those whom we admire |
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| approaching a public speech as a performer, in which a perfect speech must be delivered flawlessly to a hypercritical audience |
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| Progressive muscle relaxation therapy |
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| when one sysematically tenses and releases certain muscle groups while focusing on what a relaxed state feels like |
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| a learning process in which the responses one gets shape future expectations and behavior |
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| those thoughts that go through our minds about our perceived success or failure in particular situations |
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| those thoughts that go through our minds about our perceived success or failure in particular situations |
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| Situational communication apprehension |
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| a short lived feeling of anziety that occurs during a specific encounter |
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| a systematic methos of breaking the speechmaking process into specific skills that canbe mastered first in isolation and then together |
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| a process of learning to fit within the rules of a society |
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| Systematic Desensitization |
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| a series of techniques focused around progressive relaxation, visualization, and participation |
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| Traitlike communication apprehension |
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| a tendency to feel anxious about speaking in most situations |
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| material in the introduction that grabs listeners attention and relates to the topic |
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| considering who the audience members are and tailoring the message to their interests, dsires, and needs |
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| the variety of different pieces of evidence used to explain the main points |
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| a final statement that reinforces the main ideas, provides closure to the speech, and ties back to the introduction |
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| the actual ideas in the speech |
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| the way speakers communicate messages orally and visually through their voice, face, and body |
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| the level of detail of the evidence |
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| any information that clarifies, explains, or in some way adds breadth or depth to the topic (also called the supporting material) |
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| looking at the audience during the presentation |
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| a typed outline, which labels and applies all macrostructural elements of teh speech, using complete sentences and a complete reference list |
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| to inform, to persuade, or to entertain |
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| announces the topic and provides a brief road map of how the apeaker will proceed |
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| a statement that reveals how and why the ideas offered might benefit listeners |
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| the general framework for ideas in a speech |
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| a brief statement in the conclusion that reminds listeners of the main points |
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| language and style choices one makes to convey ideas |
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| a rough draft of a speech |
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| a statement in the introduction that alerts listeners to the main points of the speech |
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| Speaker credibility statement |
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| one or more sentences indicating what makes the speaker an authority on the topic |
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| a brief outline used solely as a memory aid while presenting the actual speech |
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| what the speaker hopes to accomlish in the speach |
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| the overall framework used to organize content |
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| a reiteration of the thesis statement in the conclusion, usually offered in past tense |
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| a one-sentence summary of the speech |
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| a word or phrase that shows the relationship between two main points and lets the audience know the speaker has completed one main point and is moving on to another |
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| listening for enjoyment through the works and experiences of others |
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| associated with something smoeone hears |
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| listening for understanding |
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| criticism in which comments are specific, are about the speech rather than the speaker, are accompanied by a rationale, and are phrased as personal opinions using "I" language |
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| listening that includes hearing, understanding, evaluating, and assigning worth to a message |
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| listening "between the lines" |
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| listening to support, help, and empathize with the speaker |
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| the act of speaking distinctly and clearly: how crisply vowel and consonant sounds are formed |
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| Impression formation and management |
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| tendency to prejudge a speaker based on manner and appearance |
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| multidimensional psychological process of receiving, attending to, constructing meaning from, and responding to spoken or nonverbal messages |
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| wandering thoughts that occur while listening to a message |
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| distractions associated with body aches, pains, and feelings |
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| a four-step process for understanding the dynamics of critical listening |
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| distractions associated with something someone sees |
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