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Project Management
Exam 2
53
Business
Undergraduate 4
11/23/2008
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Term
Baseline Project Plan:
 Definition
A major outcome and deliverable from the project scope definition process that contains the best estimate of a project’s scope, benefits, costs, risks, and resource requirements.
Term
Business Case:
 Definition
The justification that presents the economic, technical, operational, schedule, legal and contractual, and political factors influencing a proposed information systems project.
Term
Corporate Strategic Planning:
 Definition
An ongoing process that defines the mission, objectives, and strategies of an organization
Term
Cost Benefit Analysis:
 Definition
The use of a variety of analysis techniques for determining the financial feasibility of a project.
Term
I.S. Planning:
 Definition
An orderly means of assessing the information needs of an organization and defining the systems, databases, and technologies that will best satisfy those needs.
Term
I.S. Planning:
 Definition
An orderly means of assessing the information needs of an organization and defining the systems, databases, and technologies that will best satisfy those needs.
Term
Intangible Benefits:
 Definition
A benefit that cannot be easily measured in terms of dollars or with certainty
Term
Intangible Costs:
 Definition
A cost that cannot be easily measured in terms of dollars or with certainty
Term
Mission Statement:
 Definition
A statement that defines what business the company is in
Term
Objective:
 Definition
A series of statements that express an organization’s qualitative and quantitative goals for reaching a desired future position
Term
One time Cost:
 Definition
A cost associated with project start up and development or system start up
Term
Operational Feasibility:
 Definition
The degree to which a proposed system will solve business problems or take advantage of business opportunities.
Term
Political Feasibility:
 Definition
An evaluation of how key stakeholders within the organization view the proposed system.
Term
Project Charter:
 Definition
A short document prepared for the customer during project initiation that describes what the project will deliver and outlines generally at a high level all work required to complete the project.
Term
Scope Statement:
 Definition
A document prepared for the customer that describes what the project will deliver and outlines generally at a high level all work required to complete the project.
Term
Project Workbook:
 Definition
An online or hardcopy repository for all project correspondence, inputs, outputs, deliverables, procedures, and standards established by the project team
Term
Recurring Cost:
 Definition
A cost resulting from the ongoing evolution and use of a system
Term
Schedule Feasibility:
 Definition
The degree to which the potential time frame and completion dates for all major activities within a project meet organizational deadlines and constraints for affecting change
Term
Scope Creep:
 Definition
A progressive uncontrolled increase in project scope
Term
Systems Service Request:
 Definition
A form used in most organizations to request new development, to report problems, or to request new features within an existing system.
Term
Tangible Benefit:
 Definition
A benefit that can be measured in dollars and with certainty
Term
Tangible Cost:
 Definition
A cost that can be measured in dollars and with certainty
Term
Technical Feasibility:
 Definition
An assessment of the development organization’s ability to construct a proposed system.
Term
Activity Sequencing:
 Definition
The process of developing a network diagram and updating the activity list from the activity definition phase
Term
External Dependencies:
 Definition
The relationship of project activities and external events, such as the delivery of project components
Term
Gantt Chart:
 Definition
A bar chart showing the start and end dates for the activities of a project
Term
Lead Time:
 Definition
The time required by one task before another can begin
Term
Mandatory Dependencies:
 Definition
The relationship of activities that cannot be performed in parallel
Term
Milestones:
 Definition
Important dates with a project schedule that are meaningful in terms of the completion of specific sets of project events
Term
Network Diagram:
 Definition
A schematic display that illustrates the various tasks in a project as well as their sequential relationship
Term
Project Time Management:
 Definition
The reiteration of the processes of activity definition, sequencing, and duration estimation as part of schedule development.
Term
Work Breakdown Structure WBS:
 Definition
The output that results from the process of dividing the entire project into manageable tasks (usually presented as a hierarchical chart or in tabular form)
Term
Work Packages:
 Definition
The lowest level units illustrated in the WBS, used to estimate project schedule and budget
Term
Activity Duration Estimate:
 Definition
The process of estimating the duration of the project activities using both project scope and resource information
Term
Bottom up Estimate:
 Definition
An estimating technique in which complex activities are further decomposed to a point where more accurate estimates can be made
Term
Capital Resources:
 Definition
The tools and infrastructure used to produce other goods and services
Term
Crashing:
 Definition
Dedicating extra resources to a particular activity in an attempt to finish the activity sooner than the scheduled completion date
Term
Critical Path:
 Definition
The longest path through a network diagram illustrating the shortest amount of time in which a project can be completed.
Term
Performance Measurement:
 Definition
A process used to determine the magnitude and criticality of schedule variations
Term
PERT: Program Evaluation and Review Technique:
 Definition
A technique that uses optimistic, pessimistic, and realistic time estimates to calculate the expected time for a particular task
Term
Reserve Analysis:
 Definition
Technique used to establish contingency reserves during a project to guard against potential risk
Term
Resource Breakdown Structure:
 Definition
A hierarchical, graphical representation of all needed resources ordered by type or category
Term
Schedule Control:
 Definition
The process of putting procedures and rules in place for controlling changes to the project schedules
Term
3 point Estimate:
 Definition
The estimation of activities’ durations by averaging the optimistic, pessimistic, and most likely estimates
Term
Balanced Scorecard:
 Definition
A tool for assessing organizational activity from perspectives beyond the typical financial analysis
Term
Capability Maturity Models:
 Definition
A technique used to determine a company’s capabilities with respect to a set of procedures considered as best practices within a given industry
Term
Control Charts:
 Definition
Graphical, time-based charts used to display process results
Term
Cost Benefit Analysis:
 Definition
An evaluation of the costs and benefits of alternative approaches to a proposed activity to determine the best alternative
Term
Project Quality:
 Definition
The degree to which a set of inherent characteristics fulfill requirements
Term
Quality Assurance:
 Definition
The process of ensuring that the project meets the quality standards outlined during the quality planning phase
Term
Quality Baseline:
 Definition
The basis for which project quality is measured and reported
Term
Quality Management Plan:
 Definition
A plan specifying how quality measures will be implemented during a project
Term
Quality Metrics:
 Definition
Operational definitions of specific, processes, events or products as well as an explanation of how they will be measured in terms of quality
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