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| includes positions such as president, CEO, CFO, and VP |
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| often responsible for the firm's short term decisions |
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| usually highly involved with the employees who engage in the day-to-day production process |
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| represents the preparation of a firm for future business conditions |
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| identifies the firm's main business focus over a long-term period |
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| smaller-scale plans that are consistent with the firm's strategic plan |
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| establishes the methods to be used in the near future to achieve the tactical plans |
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| guidelines for how tasks should be completed |
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| steps necesssary to implement a policy |
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| alternative plans developed for various possible business conditions |
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| involves the organization of employees and other resources in a manner that is consistant with the firm's goal |
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| the process of influencing the habits of others to acheive a common goal |
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| the willingness to take action |
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| leadership style reatining full authority for decision making |
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| delegate much authority to employees |
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| Participative leadership style |
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| the leaders accept some employee input but usually use their authority to make decisions |
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| involves the monitoring and evaluationof tasks |
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| have the ability to understand the relationships among the various taks of a firm |
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| Skills necessary to communicate with customers and employees |
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| skills needed to understand the tasks that they manage |
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| skills needed so that managers can cause exisiting information to determine how the firm's resources should be allocated |
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| the way managers allocate their time when managing tasks |
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