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Definition
| The process of sending and receiving symbols with attached meanings |
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Term
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Definition
| Anything that interferes with the effectiveness of communication |
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Definition
| The pathways through which messages are communicated |
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Term
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Definition
| Communicates how one feels about something another person had done or said |
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Definition
| Provides performance feedback from peers, co-workers, and direct reports as well as from the supervisor |
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Term
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Definition
| Follow the official chain of command |
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Definition
| Do not follow the chain of command |
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Term
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Definition
| Transfers information through networks of friendships and acquaintances |
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Term
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Definition
| Individual web sites that communicate personal accounts of events and opinions |
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Term
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Definition
| Collaborative web sites to which individuals contribute material and edit previous postings by others |
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Term
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Definition
| Indicates the capacity of a channel to convey information |
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Term
| Organizational Communication |
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Definition
| The many ways information moves through and is exchanged in organizations |
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Term
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Definition
| When the intended meaning equals the perceived meaning |
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Term
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Definition
| Low cost in its use of resources |
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Term
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Definition
| Occurs through facial expressions, body motions, eye contact, and other physical gestures |
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Term
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Definition
| Encourages people to say what they really mean |
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Term
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Definition
| The tendency to believe one's culture and its values are superior to those of others |
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Term
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Definition
| Assumes the ways of your culture are the only ways of doing things |
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Term
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Definition
| Messages are expressed mainly by the spoken and written word |
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Term
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Definition
| Convey only part of a message, while the rest of the message must be inferred from body language and additional contextual clues |
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Term
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Definition
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Term
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Definition
| Occur when words say one thing while nonverbal cues say something else |
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Term
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Definition
| Occurs when people are reluctant to communicate bad news |
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Term
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Definition
| Involves getting out of the office to communicate directly with others |
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Term
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Definition
| Expressing rudeness when using e-mail or other forms of electronic communication |
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