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Definition
| The field that seeks to understand individual, group, and organizational processes in the workplace |
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| protect yourself from Machiavellianism |
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Definition
-do not talk to that person alone
-talk to someone else about the problem |
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| a personality trait involving willingness to manipulate others for one's own purposes |
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| OB's three levels of analysis |
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Definition
-Organizational Process
-Group Processes
-Individual process |
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| A traditional philosophy of management suggesting that most people are lazy and irresponsible, and will work hard when forced to do so |
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| A philosophy of management suggesting that under the right circumstances, people are fully capable of working productively and accepting responsibility for their work |
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| A perspective suggesting that organizational behavior is affected by a large number of interacting factors |
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-Time-and-motion study
-Scientific Management |
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Definition
-Human relations movement
-Hawthorne studies |
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| Classical Organization Theory |
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| An early approach to the study of management that focused on the most efficient way of structuring organizations |
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Definition
| an organizational design developed by Max Weber that attempts to make organizations operate efficiently by having a clear hierarchy of authority in which people are required to perform well-defined jobs |
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Definition
| A biased approach to a study of management which assumes the principles of good management are universal, and that ones that work well in the United States will apply equally well in other nations |
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| The approach to the study of management which recognizes that knowing how to manage most effectively requires clear understanding of the culture in which people were |
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Definition
| the practice of using communications technology to perform work from remote locations, such as one's home |
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Definition
| a form of regular part-time work in which two or more employees assume the duties of a single job, splitting its responsibilities, salary, and benefits in proportion to the time worked |
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Definition
| The process of combining integrating and interpreting information about others to gain an accurate understanding of them |
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Definition
| that causes there which individuals attempt to determine the causes behind others behavior |
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Definition
| Judgments about people's dispositions, their traits and characteristics, that correspond to what we have observed of their actions |
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| Kelley's Attribution theory |
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Definition
| The approach suggesting that people will believe others' actions to be caused by internal or external factors based on three types of information: consensus,consistency, and distinctiveness |
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| A belief that all members of specific groups share certain traits and are prone to be a similarly as a result |
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Definition
| Predispositions that people have to misperceive others in various ways |
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| Fundamental attribution error |
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Definition
| The tendency to attribute behaviors to internal factors majority of the time |
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Definition
| Our overall impression of a person is affected by a specific trait of errors or an activity which they have performed |
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Definition
| the tendency for people to perceive in a positive way others who are similar to themselves |
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Definition
| the tendency to focus on some elements of the environment while ignoring others |
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Definition
| the tendency to base judgments of others on early impressions of them |
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Definition
| the tendency for someone's expectations about another to cause that person to behave in a manner consistent with those expectations |
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| efforts by individuals to improve how they appear to others |
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| relatively permanent change in behavior occurring as a result of experience |
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Definition
| form of learning in which people associate the consequences of their actions with the actions themselves. Behaviors with positive consequences are acquired; behaviors with negative consequences are avoided |
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Definition
| decreasing undesirable behavior by following it with undesirable consequences |
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Definition
| the process through which responses that are no longer reinforced tend to gradually diminish in strength |
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Definition
| The form of learning in which people acquire new behaviors by systematically observing the rewards and punishments given to others |
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| Keys to effective training |
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Definition
-Promote Participation
-Encourage repetition
-Use Active Learning
-Capitalize on Transfer of Training
-Give Feedback |
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Definition
| process of systematically administering punishments |
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Definition
| the unique and relatively stable pattern of behavior, thoughts, and emotions shown by individuals |
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| Five dimensions of personality |
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Definition
-extraversion
-agreeableness
-conscientiousness
-neuroticism
-openness to experience |
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Definition
-Cognitive intelligence
-Practical intelligence
-Emotional intelligence |
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strength
flexibility
stamina
speed |
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Definition
| a cognitive framework consisting of attitudes, values, behavioral norms, and expectations shared by organization members |
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| This set of values, customs and beliefs that people have in common with other members of a social unit |
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Definition
clan culture
hierarchy culture
adhocracy culture
market culture |
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