Term
| The sum total of ways that an induvidual reacts and interacts with others. |
|
Definition
|
|
Term
| Set of traits and characteristics that form a pattern distinguishing one person from all others. |
|
Definition
|
|
Term
| 3 factors that define a person |
|
Definition
| Personality, ability, how a person learns |
|
|
Term
| Where does a person's personality come from? |
|
Definition
| heredity, environment, situation |
|
|
Term
|
Definition
| always moving, walk and eat quickly, multitasking, trouble relaxing |
|
|
Term
| Organizational behavior is all of the following except? |
|
Definition
| intuitive analysis of behavior |
|
|
Term
| Which of the following is not part of an organization? |
|
Definition
|
|
Term
| Major theme in the text book: behavior is not ____. |
|
Definition
|
|
Term
| Predictability of behavior is most determined by? |
|
Definition
| How a person reacts to a situation |
|
|
Term
| Systematic approach to the study of organizational behavior |
|
Definition
|
|
Term
| Understanding human behavior is organizations has become more difficult because? |
|
Definition
| More women in workplace, greater diversity, companies becoming multinational |
|
|
Term
| Behavior can be predicted depending on the situation. True or false? |
|
Definition
|
|
Term
| textbook recommends common sense approach to study of organizational behavior: true or false? |
|
Definition
|
|
Term
| Latent capacity develops into? |
|
Definition
|
|
Term
| An individual aggressively invovled in a chronic struggle to acheive more in less time is probably a type __. |
|
Definition
|
|
Term
| People who believe they control their own destinies have a high ___ locus of control. |
|
Definition
|
|
Term
| The definition of learning |
|
Definition
|
|
Term
| Classical conditioning was first represented by? |
|
Definition
|
|
Term
| Operant conditioning says behavior is a function of? |
|
Definition
|
|
Term
| Your boss doesn't follow through on his promise to pay double for overtime work, next time you're asked to work overtime, you decline... this is an example of? |
|
Definition
|
|
Term
|
Definition
| learning through observation and direct experience |
|
|
Term
| ___ is when a person observes their own behavior and adapts it to the demands of the situation. |
|
Definition
|
|
Term
| Workers with a high ___ locus of control like highly structured jobs. |
|
Definition
|
|
Term
| ___ is the process by which a person organizes and interprets sensory input. |
|
Definition
|
|
Term
| Perception resides in the ____. |
|
Definition
| perciever... two people see the same thing but perceive it differently |
|
|
Term
| How we judge people dependson how we perceive their ____. This is called ____. |
|
Definition
|
|
Term
| The more consistent the behavior, the more likely the observer is to attribute it to _____ causes. |
|
Definition
|
|
Term
| True or False: expectations can distort perception so you see what you want to see. |
|
Definition
|
|
Term
| People's earliest values come from ____. |
|
Definition
|
|
Term
| Which are stable over time? Values or attitudes? |
|
Definition
|
|
Term
| ___ is a war between values and behavior. |
|
Definition
|
|
Term
| ___ is a good predictor of turnover in an organization. |
|
Definition
| organizational commitment |
|
|
Term
| True or False: Job satisfaction is an attitude found in the workplace. |
|
Definition
|
|
Term
| True or False: Job satisfaction is simply job happiness. |
|
Definition
|
|
Term
| True or False: Organizational commitment is an attitude reflected in turnover. |
|
Definition
|
|
Term
| Michael wants to have friends or something... What need? |
|
Definition
|
|
Term
| Becoming everything you are capable of is called? |
|
Definition
|
|
Term
| Unsatisfied needs create ____. |
|
Definition
|
|
Term
| Problem with Maslow's concept.. when does a need stop motivating? |
|
Definition
| When it's substantially satisfied |
|
|
Term
| Hygeine vs. Motivational factors |
|
Definition
Hygiene - Dissatisfaction to no dissatisfaction
Motivation: Satisfaction to no satisfaction |
|
|
Term
| Hygiene is controlled by ___ factors. |
|
Definition
|
|
Term
| Top managers usually have a ___ need for power and ___ need for affiliation. |
|
Definition
|
|
Term
| Goal setting theory says goals should be ____ but ____. |
|
Definition
|
|
Term
| True or False: you should try to avoid all stress. |
|
Definition
|
|
Term
| 3 factors associated with stress |
|
Definition
| behavioral, psychological, physiological |
|
|
Term
| Research indicates that high stress is positively/negatively correlated with turnover. |
|
Definition
|
|
Term
| The concept of ____ states that people's behavior is based on how the perceive reality, not the reality itself. |
|
Definition
|
|
Term
| 3 factors that influence perception |
|
Definition
| perceiver, target, situation |
|
|
Term
Attributing one's own characteristics to other people
"I am in a frat and I like that guy, so he must be in a frat too" |
|
Definition
|
|
Term
When people selectively interpret what they see based on their interests, background experiences, and attitudes.
a kid is very rude in class, but one time he talked about going to church - he must be a christian. |
|
Definition
|
|
Term
attributing a specific trait to a person based on the characteristics of the group to which a person belongs.
you are from indiana, you must be conservative. |
|
Definition
|
|
Term
| When a general impression is made about an individual because of a single positive characteristic. |
|
Definition
|
|
Term
| When an impression is made based on a comparison with others, ranking the individual higher or lower on the same characteristic. |
|
Definition
|
|
Term
| When a general impression is made about an individual based on a single negative characteristic. |
|
Definition
|
|
Term
| Terminal vs. instrumental values |
|
Definition
Terminal: end states you want to achieve
Instrumental: means of achieving those values. |
|
|
Term
|
Definition
| behavioral, affective, cognitive |
|
|
Term
| The willingness of a person to exert effort to satisfy needs and wants. |
|
Definition
|
|
Term
|
Definition
| Relatedness, existence, and growth needs |
|
|
Term
| Maslow's hierarchy of needs |
|
Definition
| physical, safety/security, social/belonging, ego/esteem, self-actualization |
|
|
Term
| Lower order vs. higher order needs |
|
Definition
Lower - extrinsic needs (physical, safety)
Upper - intrinsic needs (social, ego, self-actualization) |
|
|
Term
| McClelland's needs theory |
|
Definition
| need for acheivement, need for power, need for affiliation, |
|
|
Term
|
Definition
motivation results from deliberate choices to engage in activities to achieve worthwhile outcomes.
Effort to performance, performance to reward, reward to need satisfaction |
|
|
Term
|
Definition
| The ends justify the means |
|
|
Term
| Variables of Jungian 16-type personality idicator |
|
Definition
| Introvert - Extrovert, Sensing - INtuitive, Thinking - feeling, Judging - Perceiving |
|
|
Term
|
Definition
| Consensus in behavior, consistency in behavior, distinctiveness in behavior |
|
|
Term
| Values are determined by? |
|
Definition
|
|
Term
| values differ between ___, ___, and ____. |
|
Definition
| generations, region, and cultures |
|
|
Term
|
Definition
| job involvement, job satisfaction, organizational commitment |
|
|
Term
| Attitudes have a ___ relationship |
|
Definition
|
|
Term
| Effort is a measure of ____. |
|
Definition
|
|
Term
| Equity theory says that ___ = ____. |
|
Definition
|
|
Term
| Stress happens in response to ___ and ___ situations. |
|
Definition
|
|
Term
| 3 ways to react to stress |
|
Definition
| avoid, resist, confront/adapt |
|
|
