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| Willingness to take credit and blame for actions. |
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| : Gave the government a strong legal tool to prevent job discrimination; paved the way for equal employment opportunity. |
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| A clash between hostile or opposing elements, ideas or forces. |
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| A problem-solving strategy for settling disputes. |
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| Criticism that is presented in a way that can help you learn and grow. |
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| A group of people from different departments or areas working together. |
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| Putting up an emotional guard against negative opinion. |
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| Unequal treatment based on such factors as race, religion, nationality, gender, age, or physical appearance. |
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| Variety; the positive result of people in different racial, ethic, and cultural backgrounds working together. |
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Definition
| Having good manners in your dealing with people. |
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| The principles of conduct that govern a group or society. |
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| A listener’s response that tells a sender that the message is understood. |
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Definition
| A group of people form one department or area working together. |
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Definition
| Doing what needs to be done and doing it without being told. |
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Definition
| Following a strict code of conduct or standard of values. |
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Definition
| Skills that promote relationships with other people. |
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| Inspiring and influencing others. |
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| To act as an intermediary; to work with opposing sides in order to resolve a conflict. |
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Definition
| An informal correspondence written within an organization. |
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Definition
| Not constructive or helpful. |
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Term
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Definition
| Communicating without the use of words. |
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Term
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Definition
| Handling problems and criticism gracefully and maturely. |
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| Self-discipline (control) |
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Definition
| Training of oneself; correction or regulation of oneself for improvement. |
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Definition
| Doing the things necessary to build a better career. |
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| Any unwelcome behavior of a sexual nature. |
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Term
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| An oversimplified and distorted belief about a person or group. |
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Definition
| The ability to say and do things in a way that will not offend another person. |
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Definition
| A group of people who work together to set goals, make decisions, solve problems, and put ideas into action. |
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Term
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Definition
| Communicating with words. |
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