Term
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Definition
| Change of a relatively small scope, such as making small improvements. |
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Term
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Definition
| Change of a larger scale, such as organization reconstruction. |
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Term
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Definition
| Change in which the organization moves to a radically different, and sometimes unknown, future state. |
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Term
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Definition
| The individual or group that undertakes the task of introducing and managing a change in an organization. |
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Term
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Definition
| The first step in Lewins change model, in which individuals are encouraged to discard old behaviors by shaking up the equilibrium state that maintains the status quo. |
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Term
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Definition
| The second step in Lewin's change model, in which new attitudes, values, and behaviors are substituted for old ones. |
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Term
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Definition
| The final step in Lewin's change model, in which new attitudes, values, and behaviors are established as the new status quo. |
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Term
Organization Development
(OD) |
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Definition
| A systematic appreoach to organizational improvement that applies behavioral science theory and research in order to increase individual and organizational well-being and effectiveness. |
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Term
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Definition
| A widely used intervention method whereby employee attitudes are solicited using a questionnaire. |
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Term
Management by Objectives
(MBO) |
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Definition
| An organization-wide intervention technique that involves joint goal setting between employees and managers. |
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Term
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Definition
| A program that embeds product and service quality excellence in the organizational culture. |
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Term
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Definition
| An intervention designed to improve the effectiveness of a work group. |
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Term
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Definition
| An OD method that helps managers and employees improve the processes that are used in organizations. |
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Term
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Definition
| Increasing the job knowledge, skills, and abilities that are necessary to do a job effectively. |
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Term
| Leadership Training and Development |
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Definition
| A variety of techniques that are designed to enhance individuals' leadership skills. |
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Term
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Definition
| A technique in which managers or executives are paired with a coach in a partnership to help them perform more efficiently. |
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Term
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Definition
| A technique whereby individuals meet and clarify their psychological contract. |
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Term
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Definition
| An OD intervention method that alters jobs to improve the fit between individual skills and the demands of the job. |
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