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| an individual's capacity to perform the various tasks in a job |
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| the capacity to do mental activities, thinking, reasoning, and problem solving |
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Intelligence subparts: 1. cognitive 2. social 3. emotional 4. cultural |
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| the capacity to do tasks demanding stamina, dexterity, strength, and similar characteristics |
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| biographical characteristics |
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| personal characteristics, such as age, gender, race, and length of tenure, that are objective and easily obtained from personnel records |
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| any relatively permanent change in behavior that occurs as a result of experience |
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| a type of conditioning in which an individual responds to some stimulus that would not ordinarily produce such a response |
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| a type of conditioning in which desired voluntary behavior leads to a reward or prevents a punishment |
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| a theory which argues that behavior follows stimuli in a relatively unthinking manner |
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| the view that people can learn through observation and direct experience |
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| systematically reinforcing each successive step that moves an individual closer to the desired response |
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| reinforcing a desired behavior each time it is demonstrated |
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| intermittant reinforcement |
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| reinforcing a desired behavior often enough to make the behavior worth repeating but not every time it is demonstrated |
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| spacing rewards at uniform time intervals |
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| variable-interval schedule |
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| distributing rewards in time so that reinforcements are unpredictable |
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| initiating rewards after a fixed or constant number of responses |
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| varying the reward relative to the behavior of the individual |
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Definition
| the application of reinforcement concepts to individuals in the work setting |
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