Term
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Definition
| A modification of the standing work schedule based on the property's daily occupancy. |
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Term
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Definition
| The wage per hour paid to workers on average. |
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Term
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Definition
| The expense of labor determined by multiplying the number of hours worked by the average hourly wage. |
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Term
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Definition
| Periodic in-depth cleaning of an area (usually guestroom). |
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Term
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Definition
| Workers scheduled to work in the housekeeping department after the end of the morning shift (usually between 3 and 11 P.M.). |
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Term
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Definition
| Hourly workers, such as cleaning areas attendants, scheduled regardless of the occupancy of the property. |
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Term
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Definition
| A scheduling system that allows employees to begin and end their shifts at times convenient to them. |
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Term
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Definition
| Scheduling of workers 10 hours per day, 4 days a week rather than 8 hours per day, 5 days a week. |
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Term
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Definition
| A technique of pairing two section housekeepers for cleaning guestrooms (rather than just one room attendant per section). |
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Term
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Definition
| The different teams included in the housekeeping department's staffing matrix. |
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Term
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Definition
| A worker in housekeeping teams in charge of helping section housekeepers with general tasks. |
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Term
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Definition
| A scheduling technique that allows two or more employees to accomplish a job regardles of who does it at any particular time. |
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Term
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Definition
| Workers scheduled to work in the laundry room. |
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Term
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Definition
| In housekeeping, salaried employees who manage the housekeeping department, including the laundry room. |
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Term
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Definition
| Laundry service owned and operated by a lodging property. |
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Term
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Definition
| An employee who is scheduled to work 30 hours or less per week. |
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Term
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Definition
| Clearner of public areas (formerly known as a janitor). |
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Term
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Definition
| In housekeeping, a team that replaces a regular team on days off. |
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Term
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Definition
| Schedule that rotates forward the team's day off by one day each week. |
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Term
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Definition
| A housekeeping worker in charge of cleaning a section of guestrooms. |
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Term
| Section housekeeper need table |
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Definition
| A schedule document showing the number of room attendeants that need to be called to work based on occupancy. |
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Term
| Standard operating procedures |
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Definition
| The written operational standards based on each department's function. |
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Term
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Definition
| A table showing the scheduled days on and off work of employees. |
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Term
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Definition
| An employee in charge of the supervision of a designed number of section housekeepers and one houseman. |
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