Term
| When categorizing eCommerce initiatives by transaction type, which category does an Online Travel Agency such as Expedia fall into? |
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Definition
| Business-to-Consumer (B2C) |
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Term
| When traditional travel agents, like American Express, saw the potential offered by the Internet and aggressively used the new channel they became an example of: |
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Definition
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Term
| What is disintermediation? |
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Definition
| Shortening the distribution chain by eliminating intermediaries |
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Term
| When a firm generates revenue from a third-party based on customer traffic to the firm’s web site, which of the following revenue model is the firm using? |
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Definition
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Term
| Which of the following is not an example of a business model that has emerged in the network economy? |
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Definition
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Term
| When making a decision about new IT capabilities |
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Definition
| General and functional managers should make the decision after weighting the trade-off between standardization and flexibility |
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Term
| Information Systems Guidelines are a set of statements specifying how the firm should use its technical and organizational IS resources to achieve the IS vision. What is (are) the purposes(s) of these guidelines? |
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Definition
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Term
| Which of the following is not an advantage offered by the information system planning process? |
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Definition
| The information systems plan is an informal contract that specifies the objective of information systems deployment and the responsibilities of the parties involved. |
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Term
| There are six key questions that senior executives should answer when getting involved in information systems management. The first question is “How much should we spend on IT?” This question is intended to: |
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Definition
| Decide what the role of information systems and technology should be in the organization. |
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Term
| The advantages of the IS planning process are: |
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Definition
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Term
| Why is an analysis of added value useful? |
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Definition
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Term
| Which of the following is “the minimum amount of money the suppliers are willing to accept to provide the firm with the needed resources”? |
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Definition
| Supplier Opportunity Cost |
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Term
| Giving the following information, how much is the total value created? (question that involves graph about Supplier Opportunity Cost, Firm Cost, etc.) |
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Definition
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Term
| Which of the following is (are) ways to create value? |
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Definition
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Term
| Given your understanding of the definition of value creation, who benefits? |
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Definition
| Any or all of the suppliers and customers, or the firm itself |
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Term
| The iPod’s entrance into the music player-industry has caused the increased threat of which of the following |
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Definition
| Threat of substitutes or services for other music players |
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Term
| Which of the following is not an example of a primary activity in the value chain? |
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Definition
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Term
| Which of the five competitive forces is related to an automotive company being forced to change to a different tire supplier just to meet customer demands? |
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Definition
| Bargaining power of buyers |
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Term
| Considering the role of information systems in value chain analysis requires which of the following? |
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Definition
| Assuming that the value chain is comprised of both the movement and processing of material, and the processing of information, which together enable the firm’s activities |
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Term
| The CSLC is broken down into thirteen stages. One of these involves making sure that the goods or services that have been purchased actually meet the applicable specifications. Which stage is this? |
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Definition
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Term
| The sustainability of a competitive advantage grounded in an IT-dependent strategic initiative is measured by: |
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Definition
| An estimate of the likely time delay competitors will face in replicating the leader’s initiative |
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Term
| Which are the five sub-dimensions of the IT project barrier? |
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Definition
| IT complexity, IT uniqueness, IT Visibility, Process Complexity, & Process Change |
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Term
| The two major components of the IT resources barrier are: |
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Definition
| IT assets and IT capabilities |
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Term
| According to the class discussion of “IT doesn’t matter,” IT managers should: |
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Definition
| Focus their attention on IT-dependent strategic initiatives rather than IT investments. |
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Term
| Switching costs are a fundamental response lag driver of which barrier to erosion? |
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Definition
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Term
| Total Cost of Ownership is a financial estimate designed to explicitly recognize the: |
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Definition
| Full life cycle costs of IT assets |
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Term
| (True/False) The allocation approach to funding information systems uses pay-per-use direct billing of information systems resources and services to the organizational function of department that uses them. |
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Definition
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Term
| (True/False) Outsourcing is the process of engaging a foreign provider to supply the products or services the firm no longer intends to produce internally |
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Definition
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Term
| (True/False) Full outsourcing of all IT and information systems functions to one provider ensures the success of those function because all aspects are handled externally. |
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Definition
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Term
| _________ committees formalize management involvement in information system decision making in larger organizations |
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Definition
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