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| agreed upon exchange of something valuable |
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| Every agreement or exchange between parties |
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| Electronic mechanism: limiting number of copies |
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| right granted by government to the author (creator) of literary or artistic work |
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| Registering trademarked domain name, hope that owner will pay huge amounts of money to acquire URL |
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| False and injures reputation of another person or company |
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| When statement injures product or service reputation |
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| includes copying it for use in criticism, comment, news |
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| Act as if contract exists, even if no written and signed contract |
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| All products of the human mind, Tangible or intangible, (copyrights and patents, trademarks registration, service marks) |
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| GovernmentÕs ability to exert control over person or corporation |
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| Exclusive right granted by government to an individual |
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| No law limiting companiesÕ use of gathered information |
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| Similar to trademark, identifies services provided |
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| Detailed rules and regulations intended to limit Web site ownerÕs liability |
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| levied on products or services company sells or uses |
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| Property used but not purchased in that state |
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| Active Server pages (ASP) |
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| Microsoft's dynamic page generation technology |
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| testing to compare hardware and software performance |
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| Looks for known spammers From addresses in incoming messages |
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| Server-on-a-card: 300 on a single 6 foot rack |
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| Uses a few large and fast computers |
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| Compares all incoming messages to a white list |
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| displays error msg instead of web page when clicked |
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| Decentralized architecture |
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| Uses a large number of less powerful computers |
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| Uses a large number of less powerful computers |
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| Sun Microsystem's dynamic page generation technology |
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| Network hardware monitoring; server workloads |
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| Higher-order architectures; more than three tiers |
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| Free software developed by community of programmers |
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| Web site file not linked to a page |
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| Open-source Apache Software Foundation's dynamic page generation technology |
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| Remote server administration |
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| Web site administrator controls Web site from any Internet connected computer |
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| Time that server requires to process one request |
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| Checks companyÕs link exchange program sites |
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| Large collection of servers |
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| Unsolicited commercial emails |
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| Unchanging page retrived from disk |
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| Users log on to Internet connected computer |
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| number of HTTP requests hardware and software combination can process |
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| Sends data packets to every computer on path |
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| Maintains more than one server on one machine |
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| Looks for good sender From addresses in incoming messages |
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| Creation of links among scattered applications, interconnects organization's business logic |
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| Application Service Providers (ASP) |
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| Offer Web server management, rent application software, aka CSP |
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| Rules used in the business |
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| Service provider rents physical space to client |
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| Commerce Service Providers (CSP) |
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| Offer Web server management, rent application software, aka ASP |
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| Content management software/system |
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| Controls large amounts of text, graphics, media files |
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| Customer Relationship Management (CRM) |
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| Obtains data from operations software, Gathers data about customer activities, Uses data to conduct analytical activities |
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| Looks for hidden patterns in data |
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| Server not shared with other clients |
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| item information stored in database |
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| Enterprise Application Integration (EAI) |
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| Creation of links among scattered applications, interconnects organization's business logic |
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| Enterprise Resource Planning (ERP) |
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| Business systems integrating all business facets (Oracle and SAP) |
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| Making information systems work together |
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| Systems that help manage knowledge itself rather than documentary representations |
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| Takes sales and inventory shipments information from electronic commerce software |
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| Web server hardware, software combinations adaptable to meet changing requirements |
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| Client's Web site on server hosting other Web sites simultaneously |
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| Simple Object Access Protocol (SOAP) |
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| Message-passing protocol defining how to send marked up data from one software application to another |
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| simple list written in HTML |
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| Supply Chain Management (SCM) software |
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| Develops coordinated demand forecasts |
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| Occurs when shopper proceeds to virtual checkout counter |
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| Application software in one organization communicates with other applications |
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| Programs embedded transparently in Web pages |
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| Objects that contain programs and properties Web designers place on Web pages |
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| Small application program |
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| Certification Authority (CA) |
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| Issues digital certificates to organizations, individuals |
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| collection, preservation, and computer-related evidence analysis |
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| science studying encryption |
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| Web siteÕs page electronic defacing |
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| Digital certificate (digital ID) |
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| E-mail message attachment (program) embedded in Web page used for online transactions |
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| Encrypted message digest (message hash value) |
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| Internet computers maintaining directories |
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| Listen in on and copy Internet transmissions |
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| coding information using mathematically based program, secret key |
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| Filter permits selected messages though network |
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| Web server site places them on client computer |
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| algorithms: one-way functions |
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| Preventing unauthorized data modification |
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| Intrusion detection system |
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| Monitor server login attempts |
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| Confines Java applet actions to set of rules defined by security model |
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| Scripting language developed by Netscape allows active content |
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| Fake Web site representing itself as original |
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| Capture confidential customer information |
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| Enhance browser capabilities (normally beneficial) |
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| Pretty Good Privacy (PGP) |
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| Software tools using different encryption algorithms |
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| second key belongs to key owner |
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| one key freely distributed to public |
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| provide executable script |
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| Secure Sockets Layer (SSL) |
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| Goal: secures connections between two computers |
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| Assets to protect and why, protection responsibility, acceptable and unacceptable behaviors |
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| exist until client connection ends |
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| Record information passing through computer or router |
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| No continuous connection (open session) maintained between any client and server |
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| Different Web site places them on client computer |
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| Trusted/untrusted network |
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| Inside/outside a firewall |
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| chalk mark on building Identifies easily entered wireless network nearby |
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| Use wireless-equipped computers searching for accessible networks |
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| Secretly takes over another computer |
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| Anonymous electronic cash |
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Definition
| Cannot be traced back to person who spent it |
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| Automated Clearing House (ACH) |
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Definition
| Network of banks: credit card authorization companies |
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| Cardholder successfully contests charge |
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| 2004 law Banks eliminate movement of physical checks entirely |
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| Card issuer pays merchant directly |
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| Credit card & association |
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Definition
| operated by association member banks |
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| Spending electronic cash twice |
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| Describes any value storage and exchange system created by private (nongovernmental) entity |
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| Electronic wallet (e-wallet) |
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| Holds credit card numbers, electronic cash, owner identification, owner contact information |
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| Criminal act where perpetrator gathers victimÕs personal information |
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| Bank doing business with sellers (Internet, non-Internet) wanting to accept payment cards |
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| Internet payments for items costing a few vents to a dollar |
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| Technique criminals use to convert money illegally obtained into spendable cash |
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| Third party (intermediary bank) processes transaction |
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| Hacker sells right to use zombie farm to organized crime association |
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| Plastic card with embedded microchip |
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| Maintain accounting, human resources, logistics software |
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| Company handling incoming customer telephone calls, e-mails for other companies |
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| Major investments in equipment, personnel, other assets |
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| process of helping employees cope with changes |
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| Transaction processing, order entry, inquiry management, shipment logistics |
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| Tactics to improve the value businesses provide to customers |
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| Company outsources initial site design and development to launch project quickly |
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| Existing company wants to launch e-commerce initiative Joins external equity partners offering experience, skills needed |
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| Offer start-up companies physical location with offices, accounting and legal assistance, computers, Internet connections |
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| Mire traditional Once competitive advantage gained |
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| Measurements companies make to assess value of benefits |
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| Largest and most significant costs associated with electronic commerce initiative |
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| Hiring another company to provide outside support for all or part of project |
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| Company identifies specific project portions to outscouce |
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Definition
| Collection of formal techniques for planning and controlling activities undertaken to achieve specific goal |
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| Return on Investment (ROI) |
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Definition
| Techniques measuring amount of income (return) provided by specific current expenditure (investment) |
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| Total Cost of Ownership (TCO) |
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Definition
| Includes wide variety of costs related to activity |
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| Focus on reducing costs or generating value |
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| Expression of willingness to take an offer |
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| Authority to commit company to online contract |
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