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| Users include both individuals and organizations that use social media sites to build social relationships. |
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| Based on Mutual interests and transcend familial, geographic and organizational boundaries. |
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| A statement that delineates employees' rights and responsibilities |
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| The dynamic social media process of employing users to participate in product design or product re-design. |
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| Investment in social relations with expectations of returns in the marketplace. |
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| The patterns, relationships and trends indentified by BI systems. |
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| Business Intelligence (BI) Systems |
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| Information systems that process operational and other data to analyze post performance and to make predictions. |
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| Delivers business intelligence to users without any requests from the users. |
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| Requires the user to request BI results. |
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| Problematic Data. Example...Value of B for gender or 213 for age. |
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The process of creating business intelligence
3 types - Reporting, Data Mining and Big Data |
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| Reporting Analysis (processing BI data) |
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| The process of sorting, grouping, summing, filtering and formatting structured data. |
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| Data in the form of rows and columns (relational database) |
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| Produced when something out of predefined bounds occurs |
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| The application of statistical techniques to find patterns and relationships among data for classification and prediction. |
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| Analysts do not create a model or hypothesis before running the analysis |
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| Data miners develop a model prior to the analysis and apply statistical techniques to data to estimate parameters. |
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| Data collections that are characterized by huge volume, rapid velocity, and great variety. |
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-unauthorized data disclosure -incorrect data modification -faulty service -denial of service -loss of infrastructure |
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| Intrusion Detection System (IDS) |
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| A computer program that senses when another computer is attempting to scan or access a computer or network. |
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| Small files that your browser receives when you visit websites. |
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| Protect databases and other organizational data. |
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| A password authenticates a user. |
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| Uses personal, physical characteristics such as fingerprints, facial features and retinal scans to authenticate users. |
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| A broad category of software that includes viruses, spyware and adware. |
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| CIO - Chief Information Officer |
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| The title of the principal manager of the IS department. |
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| CTO - Chief Technology Officer |
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| Often heads the technology group |
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| CSO - Chief Security Officer |
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| Manages security for all organizations assets: physical, plant and equipment, employees, intellectual property and digital |
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| CISO - Chief Information Security Officer |
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| Manages security for the organizations information systems and information. CISO reports to the CIO |
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| A group of senior managers from the major business functions that works with the CIO to set priorities and decide major projects. |
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| Designs and writes computer programs. |
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-Easy way to gain expertise -Avoid management problems -cost reduction -risk reduction |
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| Outsourcing Disadvantages |
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-Loss of control -potential loss of intellectual capital -no easy exit |
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| Adding more people to a late project makes the project later |
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| SDLC - System Development Life Cycle |
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| The traditional process used to develop information systems. |
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1)System Definition 2)Requirement Analysis 3)Component Design 4)Implementation 5)Maintenance |
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| IT professionals who understand both business and technology |
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4 Ways -Pilot - entire system on limited portion -Phased - New system installed in phases -Parallel - New system runs parallel with old -Plunge - Shuts off old and starts with new |
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| Rule-bases systems that encode human knowledge in the form of If/Then rules. |
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| Knowledge Management (KM) |
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| The process of creating value from intellectual capital and sharing that knowledge with employees, managers, suppliers, customers, etc... |
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| Federal Information Security Management Act - requires security precautions for government agency |
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| Grammy-Leach-Bliley Act - also known as the financial services modernization act, requires data protection for financial services |
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| Health Information Portability and Accountability Act-requires data protection for healthcare institutions |
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| Family Educational Rights and Privacy Act - Protection for student education records. |
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| DLP - Data Loss Prevention Systems |
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| Designed to prevent sensitive data from being released to unauthorized persons. |
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| Business Continuity Planning |
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| Session that discusses how to return the organization to normal operations as quickly as possible. |
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| Happens when an unauthorized person views, alters, or steals secured data. |
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| 3 Critical Drivers of Systems Development |
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-cost -time -requirements (scope) |
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| Stipulates the tasks to be accomplished, the labor and other resources assigned to those task, and the schedule for completion. |
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| Shows tasks, dates and dependencies. |
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| An interface that enables you to enter or modify record data. |
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| A printed document that displays information professionally from the database. |
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