Term
| Total Quality Management (TQM) |
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Definition
| A system of management based on involving all employees in a constant process of improving quality and productivity by improving how they work. |
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| Businesses that operate to earn money for their owners. |
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| People find satisfaction in their work. |
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| series of progressively more responsible jobs in one field or in related fields. |
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| Process of deciding how best to use a businesses resources to produce goods or provide services. |
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| Paid to perform management functions within that company. |
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| Consentration of power among a few key decision makers. |
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| Process by which decisions |
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| The highest level that establishes the goals and objectives of the business. |
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| The level responsible for meeting the goals that the senior management sets. |
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| The lowest level that makes sure that the day-to-day operations of the company run smoothly. |
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| Show changes or movement in a certain area. |
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| Combination of all the unique qualities that make you who you are. |
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| Business management theory that integrates Japenese and American business practices. |
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| People who launch and run their own businesses. |
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| A set of behaviors associated with a particular job. |
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| A resume that highlights your skills and abilities. |
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Assumes people are basically lazy and will avoid working if they can.
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| Skills managers need to understand and work well with people. |
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| Specific abilities people use to perform their jobs. |
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| Skills that help managers understand how different parts of a business relate to one another and to the business as a whole. |
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| Beliefs that guide the way people live. |
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| Setting goals and the actions necessary to meet them. |
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| Recruiting/Selecting/Training |
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| Assigning employees to perform a group of related activites. |
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| Measures how the business performs to ensure that financial goals are being met. |
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| The obligation that individuals or businesses have to help solve social problems. |
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| Taxes levied against the property, buildings, or land owned by a business. |
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| Tax levied against a business's profits. |
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| Talking to people who may offer you the job leads, contacts in your fields, or other information. |
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| Made up of people in the same field. |
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| Occurs when one party maintains total control over a type of industry. |
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| Giant industrial monopoly. |
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| Lists your work experience and education in reverse order. |
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| Powerful business people who created enormous business empires in the 19th century. |
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| Process by which decisions are made by managers at varioius levels within an organization. |
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| The study of how societies decide what to produce, how to produce it, and how to distribute what they produce. |
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| Reveals how many units of a good or service a business needs to sell before it begins earning profit. |
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| The expansion and contraction by many industries at once. |
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| Taking an action refers to the loss associated with the best opportunity that is passed up. |
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