Term
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Definition
| when employees leave the organization |
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Term
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Definition
| turnover initiated by employees |
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Term
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Definition
| turnover initiated by an employer |
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Term
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Definition
| a judgement that the consequences given to employees are just |
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Term
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Definition
| a judgement that fair methods were used to determine the consequences an employee recieves |
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Term
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Definition
| judgement that the organization carried out its actions in a way that took the employees feelings into account |
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Term
| Workers' Adjustment, Retraining and Notification Act (WARN) |
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Definition
| Applies in broad-scale layoffs, employers are required to give notice before any closing or layoff. Failure to do so may require back pay, fridge benefits and penalties. |
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Term
| A metaphor used for discipline processes |
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Definition
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Term
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Definition
| a formal discipline process in which the consequences become more serious if the employee repeats the offense |
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Term
| Alternative Dispute Resolution |
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Definition
| methods of solving a problem by bringing in an impartial outsider but not using the court system |
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Term
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Definition
| an organizations policy of making managers available to hear complaints |
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Term
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Definition
| process for resolving disputes by taking them to a panel composed of representatives from the organization at the same levels as the people in the dispute |
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Term
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Definition
| nonbinding process in which a neutral party from outside the organization hears the case and tries to help the people in conflict arrive at a settlement |
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Term
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Definition
| binding process in which a professional arbitrator from outside the organization hears the case and resolves it by making a decision |
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Term
| Employee Assistance Programs (EAP) |
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Definition
| a referral service that employees can use to seek professional treatment for emotional problems or substance abuse |
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Term
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Definition
| a service in which professionals try to help dismissed employees manage the transition from one job to another |
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Term
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Definition
| a set of behaviors with which employees try to avoid the work situation physically, mentally, or emotionally |
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Term
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Definition
| a set of behaviors that people expect of a person in a particular job |
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Term
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Definition
| uncertainty about what the organization expects |
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Term
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Definition
| an employees recognition that demands of the job are incompatible or contradictory |
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Term
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Definition
| a state in which too many expectations or demands are place on a person |
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Term
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Definition
| persuasive low levels of satisfaction with all aspects of life |
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Term
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Definition
| opinions individuals have of themselves - positive or negative |
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Term
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Definition
| the degree to which people identify themselves with their job |
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Term
| organizational commitment |
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Definition
| the degree to which an employee identifies with the organization and is willing to put forth effort on its behalf |
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Term
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Definition
| a pleasant feeling resulting from the perception that ones job fulfills or allows for the fullfillment of ones important job values |
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