Term
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Definition
| Consists of the stable phschological traits and behavioral attributes that give a person their identity. |
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Term
| Big five personality Dimensions |
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Definition
O - Openness
C - Conscientiousness
E - Extroversion
A - Agreeableness
N - ??? |
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Term
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Definition
| Someone who is more apt to take initiative and persevere to influence the environment. |
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Term
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Definition
| Indicates how much people believe they control their fate through their own efforts. |
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Term
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Definition
| belief in one's personal ability to do a task |
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Term
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Definition
| The debilitating lack of faith in one's ability to control one's environment. |
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Term
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Definition
| The extent to which people like or dislike themselves, their overall self-evaluation. |
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Term
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Definition
| The extent to which people are able to observe their own behavior and adapt it to external situations. |
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Term
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Definition
| The ability to cope, empathize with others, and be self-motivated. |
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Term
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Definition
| The dedication to better understanding and management of people at work. |
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Term
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Definition
| Abstract ideals that guide one's thinking and behavior across all situations. |
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Term
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Definition
| a learned predisposition toward a given object. |
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Term
| Affective component of an attitude |
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Definition
| "I Feel..." consists of feelings or emotions one has about a situation. |
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Term
| Cognitive component of attitude |
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Definition
| "I believe..." consists of the beliefs and knowledge one has about a situation. |
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Term
| behavioral Component of an attitude |
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Definition
| "I intend..." how one intends or expects to behave toward a situation. |
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Term
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Definition
| Describes the psychological discomfort a person experiences between their cognitive attitude and incompatible behavior. |
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Term
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Definition
| Is the extent to which you feel positively or negatively about various aspects of your work. |
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Term
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Definition
| Is the extent to which you identify or are personally involved with your job. |
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Term
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Definition
| When an employee doesn't show up for work. |
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Term
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Definition
| When employees leave their jobs |
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Term
| Organizational citizenship Behaviors |
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Definition
| Are those employee behaviors that are not directly part of employees' job description-- that exceed their work-role requirements. |
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Term
| Counterproductive work behaviors |
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Definition
| Types of behavior that harm employees and the organization as a whole. |
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Term
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Definition
| Is the process of interpreting and understanding one's environment. |
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Term
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Definition
| is the tendency to filter out information that is discomforting, that seems irrelevant, or that contradicts one's beliefs. |
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Term
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Definition
| is the tendency to attribute to an individual the characteristics one believes are typical of the group to which that individual belongs. |
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Term
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Definition
| In which we form an impression of an individual based on a single trait. |
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Term
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Definition
| is the activity of inferring causes for observed behavior |
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Term
| Fundamental Attribution Bias |
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Definition
| People attribute another person's behavior to his or her personal characteristics rather than to situational factors. |
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Term
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Definition
| People tend to take more personal responsibility for success than for failure. |
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Term
Self-fulfilling prophecy
(Pygmalion) |
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Definition
| describes the phenomenon in which people's expectations of themselves or others lead them to behave in ways that make those expectations come true. |
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Term
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Definition
| Meaning they are involved in a chronic, determined struggle to accomplish more in less time. |
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Term
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Definition
| Sets of behaviors that people expect of occupants of a position. |
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Term
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Definition
| A state of emotional, mental, and even physical exhaustion. |
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Term
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Definition
| changes to reduce the stressors that lead to employee burnout. |
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Term
Employee Assistance Programs
(EAPs) |
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Definition
| A host of programs aimed at helping employees to cope with stress, burnout, substance abuse, health-related problems, family and marital issues, and any general problem that negatively influences job performance. |
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Term
| Holistic Wellness Program |
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Definition
| A focus on self-responsibility, nutritional awareness, relaxation techniques, physical fitness, and environmental awareness. |
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