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Definition
| An org's workers (Its employees and the people who have contracts to work at the org) |
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| Individuals who are actively seeking employment |
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| employees whose main contribution to the org is specialized knowledge, such as knowledge of customers, a process, or a profession |
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| Giving employees responsibility and authority to make decisions regarding all aspects of product development or customer service |
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| the assignment of work to groups of employees with various skills who interact to assemble a product or provide a service |
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| Total Quality Management (TQM) |
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| A companywide effort to continually improve the ways people, machines, and systems accomplish work |
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| the practice of having another company (a vendor, third-party provider, or consultant) provide services |
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| Moving operations from the country where a company is headquartered to a country where pay rates are lower but the necessary skills are available |
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| Employees who take assignments in other countries |
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| Human Resource Information Systems (HRIS) |
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| A computer system used to acquire, store, manipulate, analyze, retrieve, and distribute info related to an orgs human resources |
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| Electronic Human Resource Management |
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Definition
| The processing and transmission of digitized HR info, especially using computer networking and the internet |
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| system in which employees have online access to info about HR issues and go online to enroll themselves in programs and provide feedback through surveys |
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| a description of what an employee expects to contribute in an employment relationship and what the employer will provide the employee in exchange for those contributions |
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| Alternative Work Arrangements |
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Definition
| Methods of staffing other than the traditional hiring of full-time employees (for example, use of independent contractors, on-call workers, temporary workers, and contract company workers) |
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