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Definition
| giving the speaker your undivided attention, resisting urges to respond verbally, mentally focusing and concentrating |
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Definition
| to prejudge or have one-sided opinion that influences your judgement negatively |
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Definition
| body movements, sending a message without words; referred to as nonverbal communication |
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Term
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Definition
| slang or informal language |
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Term
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Definition
| transfer information from one party to another |
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Term
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Definition
| basic elements needed to communicate |
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Definition
| a response to protect oneself from a perceived threat; usually unconscious |
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Definition
| how a person appears; his or hers expressions and body language |
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Term
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Definition
| to unfairly treat an individual or group based on age, culture, gender, race, religion, lifestyle, or sexual orientation |
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Definition
| anger that is completely unrelated to the event that is presently occurring; |
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Definition
| vocalize, speak, pronounce, articulate |
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Term
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Definition
| standards of conduct generally accepted as a moral guide for behavior |
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Definition
| oral or nonverbal response such as repeating, restatement, paraphrasing, examples, questions or summaries |
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Term
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Definition
| in a medical setting, refusing to obey the doctor's treatment plan |
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Term
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Definition
| communication without words, expressed through body posture, hand movement, manner of walking |
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Term
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Definition
| in medical context, facts that are apparent to the observer; |
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Term
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Definition
| questions that allow a person to formulate a response and elaborate |
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Term
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Definition
| assumptions that people make based on their awareness; |
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Term
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Definition
| judgement formed prior to gathering all facts |
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Term
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Definition
| to think about, dwell on, mull over, study or weigh that has been said |
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Term
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Definition
| generalized or oversimplified conception concerning an individual, group, or form of behavior |
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Term
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Definition
| in a medical context, any information describing that the patient provides to the physician describing symptoms |
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Term
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Definition
| the use of language or spoken words to transmit messages |
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