Term
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Definition
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Term
| Type of medical office practice where physicians network to offer discounts to employers and other purchasers of health insurance |
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Definition
Preferred provider organization
(PPO) |
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Term
| Not a cultural influence that may affect communication |
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Definition
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Term
| The set of infection control guidelines that should be used by all health care professionals |
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Definition
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Term
| Accurately interpret the message between sender and receiver |
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Definition
| Verbal and nonverbal communication must be taken into account |
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Term
| Type of question that would be asked by a friend regarding your physicians communication skills |
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Definition
| Will he answer my questions |
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Term
| Stage of infectious disease include general complaints such as malaise and fever |
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Definition
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Term
| Not considered standard personal protective equipment |
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Definition
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Term
| Scenario: Mrs. J explains that her legs and feet have been bothering her. She is to see a _______. |
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Definition
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Term
| Describe the interview technique used when asking the patient: "What type of care will you have during recovery?" |
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Definition
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Term
| Link in the chain of infection would wearing gloves effectively break |
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Definition
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Term
| Which professional is licensed to write and sign prescriptions for the physician |
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Definition
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Term
| Describe how the medical assistant should be positioned when communicating with a patient |
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Definition
| Stand in close, but comfortable, position to observe patients verbal and nonverbal cues |
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Term
| Describe why facial expression is considered one of the most important and observed nonverbal communicators |
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Definition
| Each facet of the face sends a nonverbal message |
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Term
| Infectious disease that is the greatest health danger to health care workers |
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Definition
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Term
| How to inhibit bacterial growth |
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Definition
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Term
| Descibe interview technique used when asking the patient "Are you still taking your medciation?" |
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Definition
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Term
| Process of triage in the medical office setting |
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Definition
| Patients needs are assessed and prioritized |
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Term
| Describe the primary purpose of OSHA regulations |
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Definition
| Ensuring safety in the workplace |
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Term
| Person who decodes the message |
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Definition
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Term
| Allied health professional that is trained in the art of drawing blood fr diagnostic labratory testing |
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Definition
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Term
| Not considered an essential communication skill for the medical assistant |
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Definition
| Treat all patients the same |
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Term
| Not a principle of good communication |
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Definition
| Patients should be given technical information using medical terms |
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Term
| Most appropriate action of the medical assistant during a medical aseptic hand wash |
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Definition
| Turn off faucet with dry paper towel |
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Term
| Does not apply to a medical assistant's scope of training |
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Definition
| Implying that she is a nurse |
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Term
| Common term for the medical term syncope |
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Definition
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Term
| Describe the format of a source-oriented medical record |
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Definition
| Chronological set of notes for each visit |
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Term
| Which component of the review of systems would include the acronym PERRLA |
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Definition
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Term
| Patient case that does not require public reporting by the physician |
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Definition
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Term
| Scenario: Mr. K. has no breathing. What is your next step? |
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Definition
| Pinch patient's nose and give two breaths into lungs |
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Term
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Definition
| Difficult or labored breathing |
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Term
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Definition
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Term
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Definition
| Abnormally deep respiration |
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Term
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Definition
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Term
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Definition
| Abnormally rapid respiration |
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Term
| Most appropriate action when the medical assistant is taking the medical history |
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Definition
| Ask the patient if there are any questions |
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Term
| Not an important assessment when caring for injuries to the musculoskeletal system |
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Definition
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Term
| Describe an example of an incompetent party in a contract |
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Definition
| A person taking heavy narcotics |
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Term
| Emergency situations that require first priority assessments |
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Definition
| Poisoning, airway and breathing problems, head injuries |
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Term
| Emergency treatment of a conscious choking victim |
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Definition
| Place the thumb side of the fist against the victim's abdomen when performing the Heimlich maneuver |
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Term
| Describe the authority that regulates the practice of medicine |
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Definition
| State medical practice acts |
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Term
| Legal violation if a medical assistant practices outside his or her scope of training |
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Definition
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Term
| First responsibility of the medical assistant when taking the medical history |
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Definition
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Term
| Usually give consent for treatment |
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Definition
| A legally competent patient |
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Term
| Scenario: John, a patient in the clinic, comes in with a jagged three-inch open laceration on his hand, which he calmly shows to you. What is your first priority for care? |
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Definition
| Minimize risk of infections |
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Term
| Appropriate action to make a correction when an error has been made in the chart |
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Definition
| Draw a single line through error. Write correct entry and put initials and date |
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Term
| Type of shock might occur if a person who has a hypersensitivity to a sting is not seen immediately |
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Definition
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Term
| Physicians who administer controlled drugs are required to register with the ____________ |
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Definition
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Term
| Usually contained in the first part of the medical history |
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Definition
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Term
| Scenario: You have picked up your equipment and supplies to obtain a medical history from a new patient. You introduce yourself to the patient after confirming her identity. Then you attempt to put her at ease. The next thing you do is _________________ |
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Definition
| Explain the purpose and importance of information gathering |
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Term
| Tort applicable to the unprivileged touching of one person by another |
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Definition
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Term
| Appropriate action of the medical assistant when asking patient about sensitive topics such as alcohol or drug use |
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Definition
| Wait until a good rapport with the patient is established before asking questions |
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Term
| Scenario: A patient has cancer and tells the physician not to tell family members about the diagnosis. When the medical assistant talks to the patient's daughter she states, “I am sorry to hear of your mom's illness.” What right has been violated |
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Definition
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Term
| Purpose of the crash cart in the ambulatory care setting |
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Definition
| All emergency supplies are together and available |
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