Term
| What are the 5 processes/group phases of project management? |
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Definition
Initiating
Planning
Execution
Monitoring and Controlling
Closing |
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Term
| What is the purpose of the initiating phase? |
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Definition
| Develop and gain approval of a general statement of the goal and business value of the project. |
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Term
| What does the project charter name? |
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Definition
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Term
| What is the purpose of the planning phase? |
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Definition
| Identify work to be done and estimate time, cost, and resource requirements, and gain approval. |
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Term
| What is the purpose of the executing phase? |
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Definition
| Recruit the team and establish team operating rules. Do the work! |
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Term
| At what phase do you begin recruiting human resources? |
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Definition
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Term
| What is the purpose of the monitoring and controlling phases? |
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Definition
| Respond to change requests and resolve problem situations to maintain project progress. |
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Term
| When does monitoring and controlling occur? |
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Definition
| Occurs throughout all 4 other phases. |
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Term
| What is the purpose of the closing phase? |
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Definition
| Assure attainment of client requirements and install deliverables. |
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Term
| What are the 10 knowledge areas? |
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Definition
| Integration Management, Scope Management, Time Management, Human Resources Management, Cost Management, Communication Management, Procurement Management, Risk Management, Quality Management, Stakeholder Management |
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Term
| What are the activities for scope management? |
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Definition
Collect Requirements
Define Scope
Create Work Breakdown Structure
Verify Scope
Control Scope |
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Term
| What are the activities for time management? |
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Definition
Define activities
Sequence Activities
Estimate activity resources
Estimate activity duration
Develop schedule
Control schedule |
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Term
| What are the activities for cost management? |
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Definition
Estimate Cost
Determine Budget
Control Cost |
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Term
| What are the activities for human resource management? |
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Definition
Develop human resources plan
Aquire project team
Develop project team
Manage Project team |
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Term
| What are the activities for procurement management? |
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Definition
Plan Procurements
Conduct Procurements
Administer Procurements
Close Procurements |
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Term
| What are the activities for risk management |
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Definition
Plan Risk Management
Identify Risks
Perform qualitative risk analysis
Perform quantitative risk analysis
Plan risk responses
Monitor and control risks |
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Term
| What are the activities for quality management? |
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Definition
Plan Quality
Perform Quality Assurance
Perform Quality Control |
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Term
| What are the activities for communication management? |
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Definition
Identify stakeholders
plan communication
distribute information
manage stakeholder expectations
report performance |
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Term
| What are the three types of organizational structures? |
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Definition
Functional
Projectized
Matrix |
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Term
| Define functional organization? |
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Definition
| traditional structure in which each functioning department is a separate entity. (ex. engineering, marketing, sales) |
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Term
| Define the advantages and/or disadvantages of a functional organization? |
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Definition
| Each department runs their own operation independent of other departments. Functional managers communicate between different departments. Project managers are held responsible for results even though they have little to say about resource assignments and holding team members accountable for their work. |
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Term
| Define a projectized organizational structure |
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Definition
| Organized around projects, most resources are devoted to projects. Opposite of a functional organization. |
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Term
| What are the advantages of a projectized organizational structure? |
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Definition
| Project managers have a great deal of authority and are full time |
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Term
| Define a matrix organizational structure |
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Definition
| organized into functional departments but a project is run by a project team, with members coming from different functional departments. |
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Term
| Define strong, weak, and balanced matrices |
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Definition
| Strong- closer to projectized. Weak- closer to functional. Balanced- in the middle of strong and weak. |
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Term
| What is a composite organization? |
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Definition
| type of organization that contains elements of all there other organizational structures. |
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Term
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Definition
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Term
| What does SMART stand for? What are these for? |
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Definition
SMART Goals/Objectives
Specific
Measurable
Attainable
Realistic
Time Bound |
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Term
| What is the project charter? What are the two main things it does? |
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Definition
| document that formally authorizes a project, which includes naming the project manager and determining the authority level of the project manager. |
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Term
| What is the project charter? What are the two main things it does? |
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Definition
| document that formally authorizes a project, which includes naming the project manager and determining the authority level of the project manager. |
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Term
| When is the project manager assigned? |
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Definition
| After the project charter is passed |
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Term
| Who passes the project charter? |
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Definition
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Term
| What is the project overview statement? What is another name for it? |
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Definition
| More concise version of the project charter. Also called a Statement of Work |
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Term
| What are the components of a POS? |
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Definition
Problem/Opportunity
Project/Goal
Project/Objectives
Success Criteria
Assumptions/Risks/Obstacles |
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Term
| What is the integrated change control process? |
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Definition
| used to manage changes to the project from project initiation through project closure. |
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Term
| What are the activities of the integrated control process? |
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Definition
Identify Changes
Process Changes
Manage Approved Changes
Protect the Integrity of the Process |
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Term
| Who approves or rejects change requests? |
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Definition
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Term
| What are the project managers responsibilites in the integrated change control process? |
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Definition
| must monitor changes, update project documents, and provide status updates on changes. |
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Term
| What are the two types of PND Schedules? |
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Definition
Early Schedule (while still finishing before deadline) aka forward pass
Late Schedule (While still finishing before deadline) aka backwards pass |
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Term
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Definition
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Term
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Definition
| (Work-breakdown structure)- deliverable-oriented hierarchy of the work that must be performed to accomplish the objectives of and create the deliverables for the project. |
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Term
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Definition
| breaking down the scope into work packages (high level to low level). |
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Term
| What is the scope baseline composed of? |
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Definition
| comprised of scope document/statement, Work breakdown structure, and work breakdown structure dictionary. |
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Term
| What is the WBS Dictionary? |
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Definition
| supporting document for the main WBS document to provide details about the components of the WBS. |
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Term
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Definition
Must Haves
Should Have
Could Have
Won’t have |
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Term
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Definition
| when scope changes are applied without processing them through the change control process. |
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Term
| What are the inputs to the defining activities process? |
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Definition
Scope baseline (Especially WBS)
Enterprise Environmental Factors
Organizational Process Assets |
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Term
| What are the tools and techniques for the definining activities process? |
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Definition
Decomposition
Component Planning Such as Rolling Wave Planning
Templates such as activity list templates
Expert Judgement |
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Term
| What are the outputs of the defining activities process? |
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Definition
Activity List
Activity Attributes
Milestone List |
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Term
| What is rolling wave planning? |
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Definition
| used to plan the project work at various levels of detail depending upon the availability of information. |
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Term
| What is the main output of the defining activities process? |
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Definition
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Term
| What are the inputs of the sequencing activities process? |
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Definition
Activity list and activity attributes
Milestone list
Project scope statement
Organizational process assets |
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Term
| What are the tools and techniques of the sequencing activities process? |
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Definition
Determining Dependencies
PDM
Applying leads and lags
Schedule network templates |
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Term
| What are the outputs of the sequencing activities process? |
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Definition
Project schedule network diagrams
Updates to project documents such as activity list and register. |
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Term
| What is the precedence diagramming method? |
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Definition
| the method used to construct a project schedule network diagram in a which a box is used to represent an activity, and an arrow is used to represent dependency between two activities. Box containing activity is also called a node. So PDM is also called Activity on the Node (AON). |
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Term
| What are the four precedence relations? Which is the most common? Which is the least common? |
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Definition
Finish to Start*** most common task relationship
Finish to Finish
Start to Start
Start to Finish— least common |
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Term
| What are the three types of time dependencies? |
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Definition
Mandatory
Discretionary
External |
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Term
| What are the 3 ways to estimate activity duration? |
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Definition
Parametric
Analagous
Expert Judgement |
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Term
| How do you determine the three point average? |
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Definition
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Term
| What is PERT? How do you calculate it? |
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Definition
| Weights most likely scenario by multiplying it by 4. Divide total by 6 |
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Term
| What are the two ways to compress a schedule? |
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Definition
| Fasttracking and Crashing |
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Term
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Definition
| simultaneously working on tasks |
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Term
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Definition
| adding resources and analyzing cost and schedule tradeoffs |
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Term
| What is the critical path method? What is the critical path? |
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Definition
| schedule network analysis technique to identify the schedule flexibility and duration of the project and the critical path of the project schedule network diagram. Critical path is the LONGEST path. |
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Term
| How do you calculate schedule flexibility? |
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Definition
| measured by calculating the early and late start and finish dates of each activity on each path. (Take the positive difference between the early start date and late start date giving you the float time) |
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Term
| What is the difference between total and free float? |
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Definition
| Amount of time that an activity may be delayed from early start without delaying the project finish date. Free Float - Amount of time a task can be delayed without delaying the early start of its successor |
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Term
| What are three tools for cost estimation and budgeting? |
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Definition
Analogous estimation – looks at gross values from similar projects
Parametric – if cost of a unit is known, x units costs x times as much
Bottom up – estimate parts, then aggregate |
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Term
| What is contingency reserve? |
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Definition
| is funds or time allocated in addition to the prior estimates to reduce risk arising from identified risks. |
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Term
| What is management reserve? |
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Definition
| is funds or time to reduce risks from unknowns. |
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Term
| What is the earned value technique used for? |
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Definition
| used to assess cost variance. |
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Term
| Describe what SV means when it is positive or negative? |
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Definition
| is positive, we are ahead of schedule, if negative, behind schedule |
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Term
| Describe the meaning of the SPI variable if it is below or greater than 1. |
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Definition
| If SPI>1, ahead of schedule. If SPI<1, behind schedule |
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Term
| What are the three components of the triple constraint? |
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Definition
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Term
| What are the responsibilities of team members? |
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Definition
Open communication
Good listening skills
Shared goals
Positive outlook
Creativity
Respect for others
Growth and learning |
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Term
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Definition
Responsibility Assignment Matrix (RACI)- helps to determine who is ultimately responsible for the work. |
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Term
| What does RACI stand for? |
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Definition
R= Responsible
A= Accountable
C= Consult
I= Inform |
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Term
| What are the five progressive stages of team development according to the tuckman model? |
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Definition
Forming
Storming
Norming
Performing
Adjourning |
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Term
| What are the two main goals of human resource planning? |
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Definition
Identify and document project roles, responsibilities for each role, and reporting relationships among those goals.
Develop the staff management plan |
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Term
| What are the six conflict management approaches? |
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Definition
Avoidance/withdrawal strategy
Competition/forcing
Compromising/
Accommodation/ Smoothing
Collaboration
Confronting/problem solving |
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Term
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Definition
| Maslows- people must have needs at bottom of pyramid first and must gradually work up. |
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Term
| Describe herzberg's theory |
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Definition
| hygiene (must be there, but don’t necessarily bring satisfaction) and motivating factors |
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Term
| Describe mcclelands theory |
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Definition
| 3 needs: need for achievement, need for affiliation, need for power. |
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Term
| Explain mcgregors theory x and y |
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Definition
| Theory X ( people are not responsible and managers must always oversee) and Y (people are intrinsically motivated) |
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Term
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Definition
| Ouchi- Theory Z (have better relationships with their subordinates |
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Term
| Explain expectancy theory |
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Definition
| people expect something in return |
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Term
| What are the process of project communication management? |
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Definition
Identify Stakeholders
Plan Communication
Manage Stakeholder expectations
Distribute Information
Report Performance |
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Term
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Definition
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Term
| What are the elements of stakeholder management strategy |
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Definition
Key Stakeholders
For each stakeholder, the level of influence on the project and the level of impact on the stakeholder from the project.
How to manage individual stakeholders
How to manage groups of stakeholders |
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Term
| Distinguish between synchronous and asynchronous communication. Give examples of each. |
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Definition
Synchronous Communication- phone to phone, face to face
Asynchronous- email, text, |
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Term
| What are the five functions of classical management |
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Definition
| Planning, organizing, commanding, coordinating, controlling. |
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