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| Occurs when extraordinary things are done by exceptional people |
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| is the generation of a novel idea or unique approach that solves a problem or crafts an opportunity |
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| is the continuation of a course of action even though it is not working |
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| occurs when only focuses on information that confirms a decisions already made |
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| anchoring and adjustment bias |
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| basis of the season on incremental adjustments from a prior decision point |
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| bases a decision on similarity to other situations |
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| bases a decision on recent information or events |
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| is trying to solve a problem in the context in which it is perceived |
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| strategies for simplifying decision making |
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| test the ethics of a decision by exposing it to scrutiny of family, community members, and ethical role models |
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| lack of participation error |
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| is failure to involve in a decision the person whose support is needed to implement |
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| is the choice of the first satisfactory alternative that comes to one's attention |
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| behavioral decision model |
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| describes decision making with limited information and bounded rationality |
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| describes making decisions within the constraints of limited information and alternatives |
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| chooses the ternative giving the absolute best solution to a problem |
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| describes decision making with complete information |
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| Involves comparing the cost and benefits of each potential course of action |
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| unanticipated positive or negative side effects that result from a decision |
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| begins with identification of a problem and ends with evaluation of results |
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| lacks so much information that it is difficult to assign probabilities to the likely outcomes of alternatives |
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| lacks complete information but offers probabilities of the likely outcomes for possible action alternatives |
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| offers complete information on possible alternatives and their consequences |
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| occurs when an unexpected problem arises that can lead to disaster if not resolved quickly and appropriately |
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| applies a specific solution crafted for unique problem |
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| have ambiguous and information deficiencies |
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| applies a solution from the past experience to a routine problem |
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| are straightforward and clear with respect to information needs |
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| are shown by the ways individuals deal with information while making decisions |
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| focuses on long term objectives while being flexible in dealing with short term problems |
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| multidimensional thinking |
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| is an ability to address many problems at once |
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| approaches problems and a flexible and spontaneous fashion |
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| approaches problems in a rational and analytical fashion |
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| constantly processes information for problems to solve, even before they occur |
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| try to solve problems when they occur |
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| ignore information indicating a performance opportunity or threat |
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| is a situation that offers the chance for a better future if the right steps are taken |
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| is a situation in which something is obviously wrong or has the potential to go wrong, |
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| is a choice among possible alternative courses of action |
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| involves identifying and taking action to resolve problems |
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| visually display graphs, charts, and scorecards of key performance indicators and information on a real time basis |
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| tap information systems to extract and report data in organized ways that are helpful to decision-makers |
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| involve systematic gathering and processing of data to make informed decisions |
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| exist in huge quantities and is difficult to process without sophisticated mathematical and computing techniques |
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| is the process of analyzing data to producing useful information for decision makers |
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| management information systems |
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| collect organized and distribute data use in decision making |
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| is data made useful for decision making, or |
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| raw facts and observation |
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| is the ability to evaluate and analyze information to make actual decisions and solve real problems |
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| is the ability to locate, gather, organize information for use in decision making |
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| is the ability to understand new technologies and to use them to their best advantage |
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| occurs when average people come up[ with unique ways to deal with daily events and situations |
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| unlocks creativity in decision making through a process, experiencing, ideation and prototping |
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