Term
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Definition
physiological
safety
social needs |
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Term
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Definition
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Term
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Definition
| needs centered around goals and responsibility |
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Term
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Definition
| needs associated with decision making and controlling resources |
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Term
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Definition
| a need to be liked and known |
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Term
| the need to be _________ is lacking from the top 1% of managers |
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Definition
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Term
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Definition
the concept of "is my ratio or work/rewards fair or unfair?"
formulated by outcome/inputs |
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Term
| ways to solve equity problems |
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Definition
ask for increased outputs
decrease inputs***most common
change others outcomes
increase others inputs |
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Term
| if you fail to achieve equity, then you ultimately just change your ________________ ___________ |
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Definition
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Term
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Definition
| desires for physiological and material well being |
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Term
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Definition
| desires for satisfying interpersonal relationships |
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Term
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Definition
| desires for continued psychological growth and development |
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Term
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Definition
| desires for continued psychological growth and development |
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Term
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Definition
-improving motivating factors increases job satisfaction
-improving the hygiene factors decreases job dissatisfaction |
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Term
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Definition
working conditions
coworker relations
policies and rules
supervisor quality
base wage, salary |
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Term
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Definition
achievement
recognition
responsibility
work itself
advancement
personal growth |
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Term
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Definition
| belief that working hard will result in desired level of performance |
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Term
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Definition
| belief that successful performance will be followed by rewards |
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Term
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Definition
| value person assigns to rewards and work outcomes |
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Term
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Definition
| expectancy X instrumentality X valence |
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Term
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Definition
| selecting workers with ability, train workers to use ability, support work efforts, clarify goals |
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Term
| maximize instrumentality by |
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Definition
| clarifying psychological contracts, communicate performance outcomes possibilities, identify rewards that are contingent on performance |
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Term
| maximize instrumentality by |
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Definition
| clarifying psychological contracts, communicate performance outcomes possibilities, identify rewards that are contingent on performance |
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Term
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Definition
| identifying individual needs and adjusting rewards accordingly |
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Term
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Definition
| increases frequency of a behavior through contingent presentation of a pleasant consequence |
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Term
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Definition
increases frequency of a behavior through contingent removal of an unpleasant consequence
"remove the bad" (take away probation, no more curfew) |
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Term
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Definition
| decreases frequence of a behavior through contingent presentation of an unpleasent consequence |
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Term
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Definition
decreases frequency of a behavior through contingent removal of an unpleasant consequence
"remove good" (no compliment for average work) |
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Term
| law of contingent reinforcement |
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Definition
| reward delivered only if desired behavior is exhibited |
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Term
| law of immediate reinforcement |
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Definition
| the more immediate the delivery of a reward, the more reinforcement value it has |
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Term
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Definition
| administers a reward each time a desired behavior occurs |
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Term
| intermittent reinforcement |
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Definition
| rewards behavior periodically |
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Term
| the goal of reinforcement schedules is... |
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Definition
| high performance and low variability |
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Term
| the goal of reinforcement schedules is... |
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Definition
| high performance and low variability |
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Term
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Definition
| best alternative to negotiated agreement |
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Term
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Definition
reservation value
value assigned that is the least possible amount that will be accepted |
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Term
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Definition
| zone of possible agreement between BATNA and RV |
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Term
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Definition
| creative fun, getting work done in a fun way |
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Term
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Definition
| day in day out control of own decisions |
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Term
| 5 characteristics that influence job design |
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Definition
skill variety
task identity
task significance
autonomy
feedback |
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Term
| job improvement characteristics |
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Definition
flexible work schedule
compressed work week
job sharing
work sharing
telecommuting |
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Term
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Definition
hours on the job can vary at an employees discretion
lowers stress and turnover |
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Term
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Definition
4-10 hr days
creates high moral, low absenteeism |
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Term
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Definition
2/3 people share a job/schedule
usually part time and high quality |
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Term
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Definition
working from home
increases productivity using fewer resources |
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