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| system of shared beliefs and values within organization's that guide behavior |
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| visible actions and events |
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| benefits of strong work culture include |
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Definition
commit members to behave in an organizations best interest
discourage dysfunctional behavior
emphasize teamwork
performance oriented
allow risk taking
encourage innovation
value the well being of people |
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| observable culture includes |
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Definition
heroes
ceremonies
legends/stories
metaphors and symbols |
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| beliefs and values shared by organization members |
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| observable culture must be... |
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learned
shared
transmitted |
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| example of rites and rituals |
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Definition
| venture stores taking employees to dinner |
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| examples of legends and stories |
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| nordstroms buying an old tire store and refunding the lady's tires |
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"expect more, pay less"
" always low prices, always" |
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| pirate flag at apple, apple with bite taken out |
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| ideas of "human organization of time" |
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Definition
| the further an organization looks in the past, the further it looks into the future |
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Term
| the older a company is, the __________ it looks in the past and future |
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Definition
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| length of past horizon and length of future horizon |
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| total horizon span is ____________ correlated with earnings per share |
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Definition
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Term
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| the extent to which people prefer to be engaged in 2 or more tasks simultaneously; how you engage in the world around you |
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Definition
| person has very high polychronicity |
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Definition
| person has very low polychronicity |
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| punctuality is ____________ related to polychronicity |
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Definition
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| personal space distance is ___________ correlated with polychronicity |
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Term
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| cyclical (repeating loop), continuous, infinite |
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| linear (non repeating), discrete, finite |
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| creates meaning and shared community among members |
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Definition
| involves pluralism and and respect for diversity |
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| characteristics of multicultural organizations |
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Definition
pluralism
structural integration
informal network integration
absence of prejudice and descrimination (thru training)
minimum intergroup conflict |
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Term
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Definition
| describes differences among people at work such as age, gender, race, and religion |
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Term
| to be succcessful, organizations must... |
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Definition
| embed diversity in the organizational culture |
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| working in minority members in all levels and functions within an organization |
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| informal network integration |
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Definition
| kinda what you do when your not doing the job, like integrating minorities into dinner groups, churches, golfing etc |
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Term
| organizational subcultures |
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Definition
| cultures based on shared workplace responsibilities and or personal characteristics |
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Term
| common subcultures are created in... |
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Definition
occupations and functions
ethnicity/national cultures
gender and generations |
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Definition
| the belief that one's subculture is superior to all others |
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| challenges for minorities and bitches |
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Definition
glass ceilings
harassment
discrimination |
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Term
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Definition
| invisible barrier that prevents advancements with minorities and bitches |
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| adopting characteristics of the majority culture |
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| take like 5 minutes and go look at the chart on slide #_____ in the packet |
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Definition
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| intergenerational differences |
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Definition
| when the old farts dont understand the young guns |
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| traditionalist generation |
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Definition
| pre WWII (back to back world war champs baby!!!) |
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