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process of acting on information.
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| Live-in person human communication. send/receive messages simultaneously-people judge you by your behavior not your intent |
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| Phone, text, email, downlink. not "face to face" |
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| keep together until reach goal |
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| verbally or nonverbally. influence the group and accomplishment of goal |
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a) a geographic or territorial dimension
b) a human life dimension (basic needs)
C) a system of locality-oriented social actions (common interests) |
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| not only motivations for action, but also capacity for it |
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| Highly structured, more so than small groups. |
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all teams are small groups, not all groups operate as a team
t/f |
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| Carl Larson and Frank LaFasto |
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| Tendency for people to work harder because others are present |
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| Most people do not like conflict |
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| Fulfill basic need to associate with others. Family, friends |
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| therapy groups, committees, focus groups, etc. |
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| Define problem, analyze problem |
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| Maintain task focus, manage interaction |
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| Identify criteria, generate solutions, evaluate solutions |
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| manage conflict, maintain climate |
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| beliefs, values, moral principles by which we determine right and wrong |
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enables us to make reasonably precise predictions that may be termed scientific.
crucial to the study of small groups |
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Explanatory: Function
of Theory |
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| Process theories, descriptive |
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| Method theories; prescriptive |
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| consumer decision making steps |
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| *need recognitin. *info search *evaluation of alternatives *purchase decision *post purchase decision |
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| 5 theories of group communication |
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| *social exchange *systems *symbolic convergence *structuration *functional theory |
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| rewards (pleasurable outcomes) - costs (anxiety, mental effort)= profit |
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