Term
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Definition
| First stage of the emotional cycle of change. |
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Term
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Definition
| Second stage of the emotional cycle of change. |
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Term
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Definition
| Third stage of the emotional cycle of change. |
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Term
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Definition
| Fourth stage of the emotional cycle of change. |
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Term
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Definition
| Fifth stage of the emotional cycle of change. |
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Term
| Best method of delivering key communication points. |
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Definition
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Term
| Used to address new or changed roles resulting from transition and need to be done well in advance |
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Definition
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Term
| Useful forums for cascading information and allows staff to provide honest and open feedback |
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Definition
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Term
| Good tool to reinforce a message |
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Definition
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Term
| Good method of reiterating key messages from senior leadership |
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Definition
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Term
| Good at delivering messages to a large number of users if it is well used |
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Definition
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Term
| Excellent method of communicating but can be expensive and time consuming |
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Definition
| Face-to-face communications |
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Term
| Other methods of reinforcement communications |
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Definition
| Posters, pay advice notes, reference cards |
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Term
| Five key ingredients for a change |
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Definition
| vision, necessity, a plan, resources, and competence |
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