Term
| isys m5 - What are end-users in an ERP system? |
|
Definition
| employees, clients, vendors, and others who will ultimately use the system for their work |
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Term
| isys m5 - in order for implementation of erp to be successful, a knowledgeable ?1 is necessary, which includes ?2, ?3, and ?4. |
|
Definition
1. staff
2. end users
3. it specialists
4. project managers |
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Term
| isys m5 - what is application software in regards to ERP? |
|
Definition
| programs or software utilities that help in the development, monitoring, and integration of ERP software. |
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Term
| isys m5 - what is one of the key req'ts for the OS platform in an ERP? |
|
Definition
| Multi-user/multi-tasking capabilities, with good security, backup, monitoring, and recovery systems. |
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Term
| isys m5 - What is system software in regards to ERP? |
|
Definition
| the operating system platform that is essential for any app software to work efficiently with the hardware and IT personnel. |
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Term
| isys m5 - what are the 3 key software components of ERP? |
|
Definition
1. system software
2. application software
3. DBMS (database management system) |
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Term
| isys m5 - software today can be ?1, or ?2 in control systems. |
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Definition
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Term
| isys m5 - The contemporary definition of software includes a set of info-processing instructions called ?1 to assist people in their work. |
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Definition
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Term
| isys m5 - The traditional definition of software is a set of operating instructions and logic called ?1 that control and direct the computer hardware to perform its functions. |
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Definition
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Term
| isys m5 - what are the hardware requirements for the peripherals of an ERP system? |
|
Definition
1. Media from longterm archiving of all business transations, backup/recovery RAID, and/or network-attached storage devices.
2. email servers, printers, backup-power-supply-equipment, and networking hardware to support multiuser access. |
|
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Term
| isys m5 - what are the hardware requirements for the clients of an ERP system? |
|
Definition
1. PC's
2. current generation of ERP uses web clients so nothing more than a browser is needed
3. secure connections such as a VPN |
|
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Term
| isys m5 - what are the hardware requirements for the servers in an ERP system? |
|
Definition
1. high-end multiprocessor systems with 64-bit processing
2. several gigabytes of main memory/ram
3. several terrabytes of secondary storage [hardware for data storage/system backup/recovery] |
|
|
Term
| isys m5 - what are the 3 key hardware resources necessary for an ERP system? |
|
Definition
1. servers
2. clients
3. peripherals |
|
|
Term
| isys m5 - An ERP system will specifically require a powerful set of ?1 for development, testing, and production environments. |
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Definition
|
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Term
| isys m5 - 1? includes all computer devices and peripherals used by an ERP system. |
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Definition
|
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Term
| isys m5 - self assessment is often difficult and innacturate so it is not unsual for business to hire ?1 ?2 to make these complex assessments. |
|
Definition
|
|
Term
| isys m5 - ERP implementation start-up planning is all about managing ?1 and creating ?2 that will position a business to succeed with the implementation of an ?3. |
|
Definition
|
|
Term
| isys m5 - what are the hardware requirements for the clients of an ERP system? |
|
Definition
1. PC's
2. current generation of ERP uses web clients so nothing more than a browser is needed
3. secure connections such as a VPN |
|
|
Term
| isys m5 - what are the hardware requirements for the servers in an ERP system? |
|
Definition
1. high-end multiprocessor systems with 64-bit processing
2. several gigabytes of main memory/ram
3. several terrabytes of secondary storage [hardware for data storage/system backup/recovery] |
|
|
Term
| isys m5 - what are the 3 key hardware resources necessary for an ERP system? |
|
Definition
1. servers
2. clients
3. peripherals |
|
|
Term
| isys m5 - An ERP system will specifically require a powerful set of ?1 for development, testing, and production environments. |
|
Definition
|
|
Term
| isys m5 - 1? includes all computer devices and peripherals used by an ERP system. |
|
Definition
|
|
Term
| isys m5 - self assessment is often difficult and innacturate so it is not unsual for business to hire ?1 ?2 to make these complex assessments. |
|
Definition
|
|
Term
| isys m5 - ERP implementation start-up planning is all about managing ?1 and creating ?2 that will position a business to succeed with the implementation of an ?3. |
|
Definition
|
|
Term
| isys m5 - what are IT specialists in regards to ERP? |
|
Definition
| Staff members of the ERP implementation tema that consist of database admins, IT operations support, developers, change managers, trainers, and others in the IT group that are involved with the development and operation of the ERP system. |
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Term
| isys m5 - Managers who play an important role in the success or failure of the ERP systems. |
|
Definition
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|
Term
| isys m5 - A good project manager is one that...? |
|
Definition
| Can put together a harmonious team, work with top management in getting support and resources for the project, and champion the system implementation and its benefits to the end users. |
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|
Term
| isys m5 - Can an ERP team include business and functional area subteams? |
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Definition
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Term
| isys m5 - Virtualization can serve as the foundation for ?1 and ?2 in enterprise architectures. |
|
Definition
1. standardization
2. integration |
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|
Term
| isys m5 - Kamoun describes ?1 [4 words] as providing a "technique to run multiple and isolated virtual servers on a single physical device, thus optimizing hardware usage." |
|
Definition
| 1. Virtual Machine (VM) server technology |
|
|
Term
| isys m5 - Each VM behaves as if it were the ?1 operating system configured in the server such that each VM can be powered on or off [WITH OR WITHOUT ?2] affecting the others. |
|
Definition
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|
Term
| isys m5 - What are the two common models of virtualization architecture that are used for mission critical application? |
|
Definition
1. hardware virtualization
2. paravirtualization |
|
|
Term
| isys m5 - Which is the better, well-known architecture that includes products from VMWare and Microsoft, in regards to hardware virtualization and paravirtualization? |
|
Definition
|
|
Term
| isys m5 - With this approach, the server virtualization technology is placed directly on the server hardware, sometimes referred to as "bare metal". It also uses hypervisors, modified code or APIs, which facilitate faster transactions with hardware devices. |
|
Definition
|
|
Term
| isys m5 - What are the 4 advantages of Hardware Virtualization? |
|
Definition
1. supports multiple types of OS's on a single server
2. relatively easy to install and use
3. offers true isolation of each virtual OS instance
4. OS's serving as VMs do not need any modifications |
|
|
Term
| isys m5 - Each VM behaves as if it were the ?1 operating system configured in the server such that each VM can be powered on or off [WITH OR WITHOUT ?2] affecting the others. |
|
Definition
|
|
Term
| isys m5 - What are the two common models of virtualization architecture that are used for mission critical application? |
|
Definition
1. hardware virtualization
2. paravirtualization |
|
|
Term
| isys m5 - Which is the better, well-known architecture that includes products from VMWare and Microsoft, in regards to hardware virtualization and paravirtualization? |
|
Definition
|
|
Term
| isys m5 - With this approach, the server virtualization technology is placed directly on the server hardware, sometimes referred to as "bare metal". It also uses hypervisors, modified code or APIs, which facilitate faster transactions with hardware devices. |
|
Definition
|
|
Term
| isys m5 - What are the 4 advantages of Hardware Virtualization? |
|
Definition
1. supports multiple types of OS's on a single server
2. relatively easy to install and use
3. offers true isolation of each virtual OS instance
4. OS's serving as VMs do not need any modifications |
|
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Term
| isys m5 - this virtualization approach has the potential of creating significant overhead, especially for I/O intensive workloads such as a database. |
|
Definition
|
|
Term
| isys m5 - this type of virtualization architecture is designed to support multiple types of OS's on a single server, while providing isolation from other OS instances running on the server. |
|
Definition
|
|
Term
| isys m5 - What is a benefit of paravirtualization? |
|
Definition
| It provides more efficient processing and lower overhead, resulting in better performance than hardware virtualization. |
|
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Term
| isys m5 - What is a drawback of paravirtualization? |
|
Definition
| Its extra software layer exists and is complex to both install and administer, and the server OS must be modified to run with paravirtualization; some OSs may not be readily available for this solution. |
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|
Term
| isys m5 - Who were the originators of virtualization systems and when? |
|
Definition
|
|
Term
| isys m5 - What are the four benefits of using any virtualization architecture? |
|
Definition
1. enhanced hardware utilization
2. Makes provisioning and deploying more agile
3. Through consolidation, it can lower total cost of operations TCO at the data center.
4. Virtualization technology also enhances business continuity and availability. |
|
|
Term
| isys m5 - What are the two drawbacks of using any virtualization architecture? |
|
Definition
1. It can create challenges
2. It has security issues. |
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Term
| isys m5 - True or False: Virtualization allows an organization to consolidate underutilized servers. |
|
Definition
|
|
Term
| isys m5 - True or false: With virtualization, it is impossible to clone and reuse each OS instance to deploy servers. |
|
Definition
|
|
Term
| isys m5 - Info-tech research group studies maintain that server consolidation results in hardware cost improvements of about ?1 percent due to reduction in physical resources. |
|
Definition
|
|
Term
| isys m5 - Is it possible to transfer a virtual machine from one host to another? |
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Definition
|
|
Term
| isys m5 - True or false. There may be a tendency to try to squeeze more performance out of a physical server by creating too many virtual machines, which could lead servers to run at peak loads. |
|
Definition
|
|
Term
| isys m5 - This is add-on software components either to make the system operational or to add missing functionality not offered by the ERP systems. |
|
Definition
|
|
Term
| isys m5 - This is defined as the sharing of data and data elements directly with the ERP system without data redundancy or copying of data to another table or database. |
|
Definition
|
|
Term
| isys m5 - This is defined as a process by which data or data tables are copied or updated to or from, or both to and from, the ERP system. |
|
Definition
|
|
Term
| isys m5 - True or false: Interfacing a third-party product can be complex and requires a technical skill set within the IT organization to incorporate it into the system. |
|
Definition
| False. Integrating is what this actually defines, and interfacing is super simple. |
|
|
Term
| isys m5 - This is add-on software components either to make the system operational or to add missing functionality not offered by the ERP systems. |
|
Definition
|
|
Term
| isys m5 - This is defined as the sharing of data and data elements directly with the ERP system without data redundancy or copying of data to another table or database. |
|
Definition
|
|
Term
| isys m5 - This is defined as a process by which data or data tables are copied or updated to or from, or both to and from, the ERP system. |
|
Definition
|
|
Term
| isys m5 - True or false: Interfacing a third-party product can be complex and requires a technical skill set within the IT organization to incorporate it into the system. |
|
Definition
| False. Integrating is what this actually defines, and interfacing is super simple. |
|
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Term
| m1 - What two values can any manager take away from the Hershey's case? |
|
Definition
1. Test the business processes and systems using a methodology designed to simulate realistic operating scenarios
2. Pay close attention to ERP scheduling |
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Term
| m1 - What was the most important lesson Hershey learned when implementing their ERP system? |
|
Definition
| 1. Proceed with the project slowly so nothing is left out during implementation. |
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|
Term
| m1 - What are the three levels of management? |
|
Definition
1. Strategic
2. Middle/mid-management
3. Operational |
|
|
Term
| m1 - What are the functions at the strategic level of management like? |
|
Definition
| Highly unstructured and resources are undefined. |
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|
Term
| m1 - What are the functions at the operational level of management like? |
|
Definition
| High structured and resources are predefined. |
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Term
| m1 - What are the functions at the middle/mid-management level of management like? |
|
Definition
| Somewhere between highly structured and highly unstructured, and resources are somewhere between predefined and undefined, all depending on hierarchy and organizational size. |
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Term
| m1 - True or false: Enterprise systems play a small role in the primary and secondary activities of an organization's value chain. |
|
Definition
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|
Term
| m1 - Integrated information systems are needed today to focus on [1], to process [2], and to help build [3] that bring employees together that cross functional areas. |
|
Definition
1. customers
2. efficiency
3. teams |
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|
Term
| m1 - Since the early [1], most organizations have tried to remove the functional barriers that had existed for decades. |
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Definition
|
|
Term
| m1 - To compete effectively in today's market, organizations have to be [1] focused and [2] efficient. |
|
Definition
|
|
Term
| m1 - A group that integrates personnel from the various functional units to work together on a variety of projects within an organization. |
|
Definition
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|
Term
| m1 - These are a specific kind of enterprise system that integrate data across and are comprehensive in supporting all the major functions of the organization. |
|
Definition
| Enterprise resource planning systems [ERP] |
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|
Term
| m1 - ERP systems are comprehensive software applications that support critical organizational functions. True or false? |
|
Definition
|
|
Term
| m1 - By being this, it means that ERP systems work using Web clients, making them accessible to all of the organization's employees, clients, partners,a nd vendors from anytime and anyplace, thereby promoting the BU's effectiveness. |
|
Definition
|
|
Term
| m1 - A few of the reasons companies choose to implement ERP systems is the need to "increase supply chain efficiency, increase customer access to products and services, respond more rapidly to a changing marketplace, and extract business intelligence." True or false? |
|
Definition
|
|
Term
| m1 - Another goal of the ERP system is to segregate departments and functions across an organization onto multiple infrastructures that serve the needs of each department. True or false? |
|
Definition
| False. They want to integrate departments onto a single infrastructure. |
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Term
| m1- These are the mission-critical information systems in today's business organizations. |
|
Definition
|
|
Term
| m1 - These solve the critical problem of integrating information from various sources inside and outside the organization's environment and make it available, in real time, to all employees and partners of the organization. |
|
Definition
|
|
Term
| m1 - During the 1960's and 1970's, most organizations designed [1] for their departments. |
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Definition
|
|
Term
| m1 - True or false: Silo systems were built designed on mainframe legacy platforms using such programming languages as Java and C. |
|
Definition
| False: they used programming languages such as COBOL, ALGOL, and FORTRAN. |
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Term
| m1 - These are systems that came about in the 1970's and involved planning the product or parts requirements according to the master production schedule. |
|
Definition
| Material requirements planning [MRP] |
|
|
Term
| m1 - These were introduced in the 1980's with an emphasis on optimizing manufacturing processes by synchronizing the materials with production requirements. |
|
Definition
| [MRP II] Manufacturing resources planning |
|
|
Term
| m1 - What are the 6 areas that MRP II included? |
|
Definition
[1] shop floor and distribution management
[2] project management
[3] finance
[4] job-shop scheduling
[5] time management
[6] engineering |
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|
Term
| m1 - These appeared in the early 1990's to provide an integrated solution to the increased complexity of businesses and support enterprise to sustain their compatibility in the emerging dynamic global business environment. |
|
Definition
|
|
Term
| m1 - What was ERP system's major achievement when they came about? |
|
Definition
| To provide accessibility, visibility, and consistency across all functions of the enterprise. |
|
|
Term
| m1 - These have expanded today to integrate interorganizational systems providing back-end support for such electronic business functions as B2B and electronic data interchange. |
|
Definition
|
|
Term
| m1 - True or false: ERPs have evolved from mainframe and centralized legacy applications to more flexible, tiered client-server architecture using the Web platform. |
|
Definition
|
|
Term
| m1 - One of the crucial roles of ERP is to better position the organization to preserve its business processes. |
|
Definition
| False. It is to change its business processes. |
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Term
| m1 - As defined, this is a series of tasks or activities grouped to achieve a business function or goal. |
|
Definition
|
|
Term
| m1 - What are the two choices an organization has when implementing a business process? |
|
Definition
[1] change business processes to match the software's functionality
[2] OR modify the ERP software |
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|
Term
| m1 - This is when you implement an ERP system "as-is". |
|
Definition
|
|
Term
| m1 - What is one of the drawbacks of vanilla implementation? |
|
Definition
| Disruptions will occur with the functioning of the organization and stakeholders will have to be retrained in the new business processes. |
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Term
| m1 - What are the five key components of an ERP system? |
|
Definition
[1] hardware
[2] software
[3] database
[4] processes
[5] people |
|
|
Term
| m1 - True or false: Staff must be able to play a key role in an ERP system from the beginning. |
|
Definition
|
|
Term
| m1 - From top to bottom, what is the order of the ERP components integration? |
|
Definition
[1] user
[2] ERP
[3] Database
[4] Operating systems components
[5] Hardware infrastructure |
|
|
Term
| m1 - The layered approach of the ERP components integration provides the ability to change layers without significantly affecting the other layers, which helps orgs lower the long-term maintenance of the ERP application. True or false? |
|
Definition
|
|
Term
| m1 - The architecture of the ERP implementation has no effect on the cost, maintenance, or use of the system. True or false? |
|
Definition
| False. It influences all of those things. |
|
|
Term
| m1 - This is the blueprint of the actual ERP system and transforms the high-level ERP implementation strategy into an information flow with interrelationships in the organization. |
|
Definition
|
|
Term
| m1 - Whereas other IT architectures are driven by organizational strategy and business processes, if purchased, ERP architecture is often driven by the ERP vendor. True or false? |
|
Definition
|
|
Term
| m1 - Package-driven architecture is what? |
|
Definition
| ERP architecture driven by the ERP vendor. |
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|
Term
| m1- Ignoring the system architecture stage in ERP implementation is normal to do. True or false? |
|
Definition
| False. It can be disastrous because the organization will not be prepared for long-term maintenance and upkeep of the system. |
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Term
| m1 - What are the two types of architectures for an ERP system? |
|
Definition
[1] logical
[2] physical/tiered |
|
|
Term
| m1 - This architecture focuses on supporting the requirements of the end users. |
|
Definition
|
|
Term
| m1 - This architecture focuses on the efficiency of the system. |
|
Definition
|
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