Term
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Definition
| product, place, price, promotion |
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Term
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Definition
| Intangible, inseparable, perishable |
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Term
| Heterogenicity of service is concerned with |
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Definition
| the variation and lack of uniformity in the performance of people |
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Term
| the variation and lack of uniformity in the performance of people |
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Definition
| Heterogenicity of service |
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Term
| Heterogenicity of service in dietetics |
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Definition
| We will seldom know how all RDs at a workplace will handle a situation, or how all customers will perceive the service. |
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Term
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Definition
| The degree to which we achieve our objectives. |
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Term
| The degree to which we achieve our objectives. |
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Definition
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Term
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Definition
| The minimization of resources that we must expend to achieve the objectives. |
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Term
| The minimization of resources that we must expend to achieve the objectives. |
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Definition
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Term
| Effectiveness vs Efficiency. |
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Definition
| Efficiency is the minimization of resources that we must expend to achieve the objective, and Effectiveness is the degree to which we achieve those objectives. |
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