Term
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Definition
| buyer's ability to influence price |
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Term
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Definition
| uniqueness of one firm's product or services that increases demand above competitors' products |
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Term
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Definition
| all parties involved in transactions to purchase product |
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Term
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Definition
| makes it difficult for firms to enter market |
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Term
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Definition
| significant impact on market by being first |
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Term
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Definition
| pushes down buyer power by encouraging continued shopping at one firm |
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Term
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Definition
| main business processes to organization; involving tangible resources |
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Term
| rivalry among existing competitors |
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Definition
| amount of competition for customers |
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Term
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Definition
| ability of supplier to influence cost to firm |
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Term
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Definition
| all parties involved in transactions to create product |
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Term
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Definition
| business processes that support primary value activities; involve supporting human resources |
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Term
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Definition
| decreases buyer power by making purchasing from another firm costly |
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Term
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Definition
| potential for new firms to enter market |
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Term
| threat of substitute products or services |
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Definition
| potential for other products to be bought in place of your product |
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Term
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Definition
| use of value chain to organize business processes within an organization |
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Term
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Definition
| to what detail information is given in (detail, summary, aggregate) |
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Term
| transactional information |
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Definition
| info necessary to a business process |
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Term
|
Definition
| info including transactional information necessary to business decisions |
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Term
| realtime information/systems |
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Definition
| info given at per second updates |
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Term
|
Definition
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Term
|
Definition
| whether all necessary info is given |
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Term
|
Definition
| whether info aligns with itself |
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Term
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Definition
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Term
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Definition
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Term
|
Definition
| presents information in 2d tables emphasizing relationships between data |
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Term
|
Definition
| object about which info is stored - table |
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Term
|
Definition
| column category that organizes info about entity |
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Term
|
Definition
| field that identifies entities uniquely from each other |
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Term
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Definition
| primary key in different table |
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Term
|
Definition
| how info is physically accessed (i.e. cd, hard disk, etc) |
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Term
|
Definition
| how info is presented and accessed by user |
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Term
| relational integrity constraints |
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Definition
| rules about how info is entered into database |
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Term
| business-critical integrity constraints |
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Definition
| mirror and enforce business rules critical to success of specific business |
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Term
| DBMS (database management system) |
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Definition
| software that manages information and can be accessed through applications or directly by users |
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Term
|
Definition
| connections of databases to each other to access similar information and communicate efficiently |
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Term
| forward vs backward integration |
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Definition
| a form of integration that changes the corresponding info in each system when updated in one system |
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Term
|
Definition
| specification of maximum instances for an entity |
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Term
|
Definition
| aka relationship table; used to link many-to-many relationships, contains primary keys of each entity involved as foreign keys |
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Term
|
Definition
| many instances of one entity can relate to many instances of the other entity |
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Term
|
Definition
| combination of pk's of entities corresponding to linking table creates linking table's pk out of 2 attributes |
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Term
|
Definition
| an instance of one entity can relate to many instances of the other entity |
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Term
|
Definition
| an instance of one entity can only relate to one instance of the other entity |
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Term
|
Definition
| how entities correspond to each other |
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Term
|
Definition
| collection of data from internal and external databases |
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Term
| ELT (extraction, transformation, loading) |
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Definition
| process by which data warehouse transfers information |
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Term
|
Definition
| subsets of data warehouse with specific information |
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Term
| multidimensional analysis |
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Definition
| a database that stores information in layers of columns and rows, allows for more than 2 attributes to relate |
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Term
|
Definition
| representation of multidimensional information |
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Term
|
Definition
| process of extracting information that is not explicitly contained in data warehouse |
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Term
| information cleansing/scrubbing |
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Definition
| making sure information is consistent, correct, and complete |
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Term
|
Definition
| apps that aid in making business decisions |
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Term
|
Definition
| data mining tool that tells whether there is a relationship between values |
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Term
|
Definition
| data mining tool that groups data for identification and categorization |
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Term
| decision support system (DSS) |
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Definition
| model of information for decision making |
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Term
|
Definition
| individually chosen presentation of data on EIS |
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Term
|
Definition
| capability of EIS that involves narrowing down on fine details |
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Term
| executive information system (EIS) |
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Definition
| a specialized DSS that contains external information as well as internal information |
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Term
|
Definition
| capability of EIS that groups information |
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Term
|
Definition
| type of DSS that finds inputs necessary for hypothetical output |
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Term
|
Definition
| type of DSS that finds effects of change on one part of business model |
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Term
|
Definition
| capability of EIS that allows reader to view different perspectives/viewpoints of information |
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Term
|
Definition
| data mining tool that makes calculation based on data |
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Term
|
Definition
| type of DSS that finds effects of hypothetical external force on internal values |
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Term
| key performance indicators (KPIs) |
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Definition
| measures of success of IT systems in a business |
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Term
|
Definition
| measures performance of the IT system itself |
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Term
|
Definition
| measures the impact the IT system has on the business |
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Term
|
Definition
| values they system seeks to attain, goal lines |
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Term
|
Definition
| website, supply chain, customer relationship management, business process reengineering, enterprise resource planning |
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Term
|
Definition
| management and measurement system for BPR and ERP that involves four perspectives: financial, customer, learning and growth, and internal business processes. |
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Term
| characteristics of ideal measures |
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Definition
| simple, precisely definable, objective, valid, robust |
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Term
|
Definition
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Term
|
Definition
| clearly defined so they can be applied consistently |
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Term
|
Definition
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Term
|
Definition
| does specifically what it is intended to do |
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Term
|
Definition
| should not be sensitive to minor change |
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Term
|
Definition
| to how much detail your measure describes |
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Term
|
Definition
| how much data you collect; the more, the more accurate |
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Term
| CRM (customer relationship management) |
|
Definition
| business philosophy about role of customer satisfaction on success of company |
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Term
| RFM (recency, frequency, monetary value) |
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Definition
| help find most valuable customers in CRM |
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Term
|
Definition
| what happened; customer identification |
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Term
|
Definition
| why it happened; customer segmentation |
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Term
|
Definition
| what will happen; customer prediction |
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Term
|
Definition
| supports transactional processes dealing with customers |
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Term
|
Definition
| supports analytical processes dealing with customers |
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Term
|
Definition
| capability of CRM; using info on customer to market to them individually |
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Term
|
Definition
| communication of purpose, clean flow of info, integrated view of customer, manageable size, future value |
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Term
|
Definition
| small ultra-fast unit of memory that contains frequently used data for easy and quick access |
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Term
| Central processing unit (CPU) |
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Definition
| "brain" of the computer; contains control and arithmetic/logic units |
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Term
|
Definition
| devices that communicate with other systems |
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Term
|
Definition
| 1 billion bytes, measure of storage capacity |
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Term
|
Definition
| 1 billion hertz, measure of processing speed |
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Term
| guided transmission medium |
|
Definition
| wired line for transmitting data over networks |
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Term
| hypertext transport protocol (http) |
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Definition
| protocol that reads and sends webpages through networks |
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Term
| unguided transmission medium |
|
Definition
| wireless medium for transmitting data over networks |
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Term
|
Definition
| type of secondary storage with moving magnetic parts; ex. hard drive |
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Term
| megabyte (MB or M or Meg) |
|
Definition
| 1 million bytes, measure of storage capacity |
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Term
|
Definition
| 1 million hertz, measure of processing speed |
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Term
|
Definition
| main memory of computer; includes RAM, cache, and ROM |
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Term
|
Definition
| memory that is not lost when computer is turned off |
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Term
|
Definition
| additional external storage for cpu to draw from |
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Term
|
Definition
| 1 trillion bytes, measure of storage capacity |
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|
Term
| transmission control protocol/internet protocol (TCP/IP) |
|
Definition
| system that bases internet using two common protocols |
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|
Term
| value-added network (VAN) |
|
Definition
| a secure network through the internet |
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Term
| virtual private network (VPN) |
|
Definition
| a private network set up by a third party |
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Term
|
Definition
| uses TCP/IP to transmit phone calles over phone lines |
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Term
|
Definition
| refers to how RAM's memory is cleared when powered off |
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Term
|
Definition
| sets of information carried through a network |
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Term
|
Definition
| tests reachability of packets on IP |
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Term
|
Definition
| control other hardware through network |
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Term
|
Definition
| traces packets through TCP/IP |
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