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| is to create a win-win situation by satisfying employee needs while achieving organizatinal objectives. |
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| The total Person Approach |
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| Realizes that an organization employs the whole person,not just his or her job skill. |
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| Individual,Group and Organization. |
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| influence group behavior. |
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| Consists of the things two or more people do and say as they interact. |
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| Is the collective behavior of an organization's individuals and groups. |
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| is called the "Father of the human relations". |
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| Refers to an increase in perfomance cause by the special alttention given to employees, rather than tangible changes in the work. |
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| Refers to an increase in perfomance cause by the special alttention given to employees, rather than tangible changes in the work. |
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| Refers to an increase in perfomance cause by the special alttention given to employees, rather than tangible changes in the work. |
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Is the ability to work well with a diversity of people. Inter personal skill have also been called relationship management.
=relationship management. |
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Are within the individual and include characteristics such as personality, attitudes, self-concept, and integrity.
Intra="within" |
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Is the ability to influence others and work well in teams.
Persistency and the ability to motivate other. Successful leaders are optimistic. |
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Is the word commonly used to describe an individual's collection (total person)of such behavioral traits or characteristics.
=Is a relative stable set of traits tha aids in explaining and predicting individual behavior. |
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Is the word commonly used to describe an individual's collection (total person)of such behavioral traits or characteristics.
=Is a relative stable set of traits tha aids in explaining and predicting individual behavior.(Class) |
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| The Big Five Model of Personality:* |
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Surgency, Agreeableness,Adjustment,Conscientiousness and Openness to Experience.
Locus control.* |
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| One of the 5 dimension of Traits that is the ability to engage with people, dominance,personality to be in charge. interest to getting adhead an dleading through copeting and influencin. Extroversion bew introverto and extrovert. |
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| Unlike surgency behavior trait of waiting ot get ahead of other. The agreeabless personality dimension includes traits related to getting along with people. |
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| Unlike surgency behavior trait of waiting ot get ahead of other. The agreeabless personality dimension includes traits related to getting along with people. |
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| Unlike surgency behavior trait of waiting ot get ahead of other. The agreeabless personality dimension includes traits related to getting along with people.sociable,compacionate, friendly, easy going.Has a lots of friends. |
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| Unlike surgency behavior trait of waiting ot get ahead of other. The agreeabless personality dimension includes traits related to getting along with people. |
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| Unlike surgency behavior trait of waiting ot get ahead of other. The agreeabless personality dimension includes traits related to getting along with people. |
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| The adjustment personality dimension includes traits related to emotional stability.Adjustment bew emotional and unstable.Self-control,calmness good under presur, relaxed, secure, and positive an da willingnes to praise others. |
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| The conscientiousness personality dimension includes traits related to achievement. Conscientiousness is on a continuum bew being responsible dependable and being irresponsible and undependable.Willing to work hard, credivilitary. |
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| Is a continuum between an external and an internal belief over how has control over one's destiny. |
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| is an emotioanl and/or physical reaction to environmetal activities and events. |
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is an emotioanl and/or physical reaction to environmetal activities and events.
-claims are the faster-growing segmentof the workers' compensation system. |
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| 4 commons stress related to work pesonality type , organizational climate,managemetn behavior, and degree of job satisfaction. |
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| refers to a person's interpretation of reality. Influence more thatn anythin else. |
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| The topic of been discussed fo over 30 yrs. Today,hoever a major challenge to learning organization is linking the learnian of individula, grup, and organizatin level of behavior and human relatin to maximaze perfomance. Key=group, team=effective at learning attain better performance than those that are not. |
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| effecting perception are stereotypes, frames of reference,expectatins, selective exposure, interes, and projection. |
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| Which is the process of generalizing behavior of all members of a group. |
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| Our frame of reference is our tencency to see things from a narrow focus that directly affects us. |
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| Acquarancy of spectatins: |
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Quality experience you have.
-Exp-you have, get staff toghether HR, marriage etc.
-influence impact |
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| we tend to see and here what we want to. |
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| interests you also affects how you jperceive things. |
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| means attributing one's attitudes or shortcomings to others. |
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| to the degree to wich people see things the same way. When people perceive things the same way, it genratlly has positive consequence in the organization. |
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| is hte other peple's attitudes toward us. |
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| Your job satistavtion is base in |
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| has a major influen on your behavior. |
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| do then to influence, but not necessary effect, behavior, including where or not behavior is ethical. |
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| is a strong belief or feelin toward people, things, and situations. |
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| attitudes hold that employees dislike work and must be closely supervised to get them to do their work. |
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| Attitudes hold that employees like to worka nd do not need to be closely supervised to get them to their work. |
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| States that supervisors' attitudes and expectations of employees and how they treat then largely determine their performance. |
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| If managers have a positive attitude and expect employees to be highly productive, they will be highly productive. |
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1.Be aware of your attitudes.
2.Don't harboring negative attitudes=hurt your self at the end
3.Keep an open mind=leasen other people's input.
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1.Be aware of your attitudes.
2.Don't harboring negative attitudes=hurt your self at the end
3.Keep an open mind=leasen other people's input.
4Think for your self. |
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| Shaping and changing Employee Attitudes: |
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1. Give employee feedback
2.Accentuate positive conditions.
3.Provide consequences.
4.Be a positive role model. |
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| job satistaction is base on: |
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| Job attitudes=shape by your values and ethics. |
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-your attitude about your self.
-has major influence on your behavior. |
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| Determinants of Job Satisfaction: |
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1. have a good HRelations and highly motivate.
a)People with positive attitudes and persolities with an internal locus of contro tent to have haigher levels of jobs satisfaction and perfomance. |
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| Determinants of Job Satisfaction: |
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1.the work itself
2.Pay
3.Supervision
4.Attitude toward work
5.Coworkers
6.Growth and upward mobility |
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| Determinants of Job Satisfaction: |
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1.the work itself
2.Pay
3.Supervision
4.Attitude toward work
5.Coworkers
6.Growth and upward mobility |
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| Determinants of Job Satisfaction: |
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1.the work itself
2.Pay
3.Supervision
4.Attitude toward work
5.Coworkers
6.Growth and upward mobility |
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| Is your belief in your capacity to perform in a specific situation. |
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| is your belief in your capacity to perform in a specific situation. |
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r hte things that have worth for or are important to the individual,and value system=the set of standards by which the individual lives.
-Values="should be"they influence the choices we make among alternative behaviors. |
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| Is the moral standard of right and wrong behavior. |
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| Does Ethical behavior pay? |
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Positive relationship betw ethical behavior and leadership effectiveness.Integrity the most important part of effective leaders.
Ethics and trust part of integrity. |
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| 2nd factor effecting ethical behavior=moral development,which refers to understanding right form wrong and choosing the right thing to do. |
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