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Definition
| Provides interdisciplinary education and services to clients |
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| visits client in his/her home or in the community, rather in his/her office |
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| Helps find services for clients and makes referrals |
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| Champions clients' rights and defends causes |
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| Assesses programs and helps ensure accountability |
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| didactic and tutors, mentors, and even models new behavior for the client |
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| Uses behavior modification, counseling, or psychotherapy-if qualified-to assist clients |
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| Organizes client and community support to provide needed services |
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Definition
| Offers support and guidance, and imparts information to help other professionals, as well as agencies and community organizations, meet the needs to help than solve problems |
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| Designs, implements, and organizes new programs |
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| Provides direct encouragement and hope to clients |
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| uses data and statistics to create a plan, program, or agency, or to evaluate these entities |
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Definition
| Supervises workers and programs |
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Definition
| Works as an aide or an assistant to a specialist |
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| War on poverty programs from Johnson's 1964 speech |
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Definition
Medicaid-health care for the poor
Medicare-healthcare for the elderly
WIC-services for moms with newborns
Job Corps-employment services for young adults |
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Definition
Head start-preschool services
Peace Corps-helping the poor throughout the world
VISTA-Volunters in Service to America
OEO-Office of Economic Dev. |
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Term
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Definition
| National Organization for human services-the professional organization for human services practitioners |
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Definition
| Helpers that do not specialize in a single area and, thus, could conceivably be involved. With any situation or problem |
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Definition
| Generalist Intervention Model-knowledge, skills, and values of social work methods |
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Term
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Definition
| A broad range of knowledge and skills in a variety of areas |
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Definition
| One who works with a specific type of client, such as autistic children or persons who are addicted to gambling. A specialist would need knowledge in their specialty area. |
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Definition
| Helps a client or family with multiple problems and, thus, coordinates services with other practitioners, agencies, and organizations |
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| Culturally competent helper |
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Definition
| Can accept attitudes, beliefs, and customs that are different from their own |
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Definition
| When a group of people doesn't receive the same treatment as another group when necessary |
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Definition
| Doing what is best for the good of society |
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Definition
| To maintain trust and veracity |
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| Ethical codes/guidelines/standards |
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Definition
| Give workers information about what's good and what's bad in terms of behavior |
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Term
| 8 steps for dealing with an ethical dilemma |
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Definition
1-identify the problem
2-identify the potential issues involved
3-review relevant ethical guidelines
4-know relevant laws and regulations |
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Term
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Definition
5-obtain consultation
6-consider possible and probable courses of action
7-enumerate (ordered list) the consequences (positive and negative) of each course of action
8-decide on the best course of action |
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Term
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Definition
| A situation where the human services worker must decide upon a course of action to uphold ethical standards and guidelines |
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Term
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Definition
| Moral principles that govern a person's or group's behavior |
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Term
| Dual/multiple relationship |
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Definition
| Any relationship that goes beyond the human services worker/client relationship |
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Term
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Definition
| A worker who has multiple relationships with clients has boundary issues, to avoid these issues keep your relationship with your client professional and set limits. Some examples of boundary issues include: going to dinner with your client, paying him/her to paint your house, or dating a client. Examples of retaining professional boundaries include: not giving clients personal phone numbers, not buying things from fundraisers from them etc |
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| Sexual/romantic relationship with current client or family |
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Definition
| this is always deemed unethical, if you know the client from a previous relationship, discuss this with your agency or practicum supervisor |
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Term
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Definition
| client is given the necessary information (including risks and benefits) to consent to the assessment, treatment, research program, intervention, or follow-up services |
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Term
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Definition
| ethically should refrain from practice, examples include any professional under the influence of a substance and any injuries that could keep the professional from performing their duties |
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Definition
| takes place when practitioners work with the legal system in civil (eg landlord issues) or criminal matters (eg robbery) |
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Definition
| workers suffering from burnout will have a degree of emotional exhaustion and a negative attitude towards clients, sometimes it is difficult for these workers to show empathy. They tend to miss work, come in late, and leave early, and do less for their clients and their jobs |
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Term
| secondary/vicarious burnout |
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Definition
| may be the result of working with another person or persons experiencing trauma. These workers may experience burnout and consider leaving their jobs. Sharing your feelings about stress with your supervisor, colleagues, or with a professional counselor can help |
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Term
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Definition
| these can also increase the worker's stress level, physical violence towards a worker is more likely to happen in the office than on a home visit in the field |
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Term
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Definition
| when going into someone's home if your client is using drugs, alcohol, or has uncontrolled animals, do not stay to conduct the visit |
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Term
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Definition
| excessive use of language to undermine someone's dignity and security through insults or humiliation, in a sudden or repeated manner, the most common type of safety risk, if you are ever threatened (even in your office) leave and seek help |
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Term
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Definition
| the identification of the nature of an illness or other problem by examination of the symptoms, clients sometimes receive a diagnosis (label) based on symptoms and behaviors from the DSM |
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Term
| DSM Diagnostic and Statistical Manual of Mental Disorders |
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Definition
| clients sometimes receive a diagnosis (label) based on their symptoms and behaviors from a book called the DSM |
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Term
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Definition
| when a client has two or more psychological or medical conditions at the same time |
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Term
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Definition
| when a client has just two conditions |
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Term
| evidence based practice/treatment (Ebp or EBT) |
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Definition
| where the assessment, interventions, and decisions are dictated by the best scientific studies and findings in our field |
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Definition
| the medical doctors that use psychopharmacology (medications) to help clients |
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Definition
| the study of the use of medications in treating mental disorders |
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Term
| electroconvulsive shock therapy (ECT) |
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Definition
| the passing of small electric currents through the brain to induce a seizure, used in the treatment of severe psychotic disorders |
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| for depression and mood disorders |
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Term
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Definition
| for psychotic conditions where the client doesn't have a good grasp of reality |
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Term
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Definition
| when a team of experts from different fields help to solve a client's problems |
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| e-treatment/cyber-treatment/online human services |
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Definition
| when human services id provided online or electronically |
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Term
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Definition
| the science of classifying mental or physical disorders or diseases |
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Term
| depression (mood disorder, dysphoria/dysphoric condition) |
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Definition
| feelings of severe despondency and dejection. These are common, severe illnesses and leading causes of disability |
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Definition
| fear or nervousness about what might happen |
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Definition
| losing contact with reality |
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Definition
| the fact or condition of being addicted to a particular substance, thing, or activity |
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Definition
| any range of psychological disorders categorized by abnormal or disturbed eating habits. Including bulimia nervosa, anorexia nervosa |
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Term
| anorexia/anorexia nervosa |
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Definition
| occurs when an individual restricts food intake due to distorted body image issues and a fear of gaining weight. More common in females than males |
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Term
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Definition
| expressed by binging and purging |
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Term
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Definition
| eating excessive amounts of food |
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Term
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Definition
| trying to eliminate the food from the body by using laxatives, vomiting, diuretics, extreme exercise, or other unhealthy practices |
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Term
| global assessment of functioning scale (GAF) |
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Definition
| this scale rates the client's highest level of functioning in the year prior to the interview. The scale went from 0 (highly suicidal or seriously impaired) to 100 (an absence of symptoms). The new DSM 5 has dropped this practice. |
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Term
| FEMA (federal emergency management agency) |
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Definition
| performs crisis and disaster counseling. FEMA doesn't classify, label, or diagnose individuals. No case files or records are kept.FEMA services are done in an outreach based (community) rather than in an office. FEMA services supplement rather than replace existing services. |
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Definition
| refers to client's outward appearance based on genetic factors |
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Definition
| when a person receives inferior treatment or is discriminated against because of his or her age. |
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| defined as those persons 85 or older, is the fastest growing segment of the elderly population |
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Term
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Definition
| focuses on end of life care, when medical treatment can't cure the patient. Medications are used to reduce pain and provide relief without attempting to cure the disease. |
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Term
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Definition
| focuses on end of life care, when medical treatment can't cure the patient. Medications are used to reduce pain and provide relief without attempting to fight the disease. |
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Term
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Definition
| leading form of dementia and causes deterioration in physical and emotional skills. Afflicts 5.5 million Americans |
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Term
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Definition
| the loss of bran function |
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Term
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Definition
| is considered Alzheimer's that was diagnosed prior to the age of 65 |
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| ADA (Americans with disabilities act 1990 |
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Definition
| a civil rights law that attempts tp prohibit discrimination related to disabilities |
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Definition
| the unjust or prejudicial treatment of different categories of people or things, especially on the grounds of race, age, or sex |
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Definition
| type of discrimination where person with psychiatric or physical disabilities are seen as inferior to able-bodied or able-minded persons |
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Definition
| when writing or speaking about an individual with a disability |
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Definition
| a physical or mental condition that limits a person's movements, senses, or activities |
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| Child Abuse Prevention and Treatment Act (APTA) 1974 |
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Definition
| nationwide hotlines to report child abuse, neglect, exploitation, and sexual abuse set up in 1974 |
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Definition
| helping professionals, must report abuse or neglect commanded by a higher authority to do so |
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Term
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Definition
| have a choice whether to make the report or not |
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Term
| child protective services (CPS) |
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Definition
| services that focus on abuse or neglect, merely protective services |
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Term
| family preservation model |
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Definition
| methods used to prevent children from being pulled out of the home or put into a placement facility |
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Definition
| someone who abuses others |
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Term
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Definition
| when children could not stop their abuser they often displace anger and become abusers themselves |
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| Adult Protective Services (APS) |
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Definition
| services to stop or prevent the abuse of the elderly |
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Definition
| an entrusted secret, human services worker would not reveal anything that took place during a session to anyone else except guidance form a supervisor |
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Definition
| legally liable for every case in the human services practitioner's caseload |
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Term
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Definition
| occurs when one party (supervisor) is responsible for another party's (worker's) actions |
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Term
| release of information/discloser form |
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Definition
| signed by the client in the case that you may wish to communicate with another provider about the client |
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Term
| exception of confidentiality |
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Definition
| when a worker reports child or elderly abuse |
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Term
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Definition
| secrecy or privacy that is observed up to a certain limit: i.e. child or elderly abuse |
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Term
| reason to suspect/suspicion of abuse |
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Definition
| since the worker isn't necessarily present when the abuse occurs, the worker makes his or her report based on a reason to suspect or suspicion of abuse |
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Definition
| a US law enacted in response to 9-11 terrorist attacks, which gives law enforcement officials greater ability to tap telephones and track internet users |
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Definition
| when an individual threatens to hurt somebody else, the worker has the right to warn the victim |
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Term
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Definition
| worker has the duty to protect the person who's being threatened |
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