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| Programs designed to maintain or improve employee health before problems arise. |
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| Process that uses a neutral third party to make a decision. |
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| Deliberately making conditions intolerable to get an employee to quit. |
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| Rights based on a specific contract between an employer and an employee. |
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| Form of training that enforces organizational rules. |
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| Perceived fairness in the distribution of outcomes. |
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| Requirement that the employer use fair means to determine employee wrongdoing and/or disciplinary measures, and that the employee have an opportunity to explain and defend his or her actions. |
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| Agreement that formally outlines the details of employment. |
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| Common-law doctrine stating that employers have the right to hire, fire, demote, or promote whomever they choose, unless there is a law or a contract to the contrary. |
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| Reasonable justification for taking employment-related action. |
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| Agreements that prohibit individuals who leave the organization from competing with an employer in the same line of business for a specified period of time. |
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| General guidelines that focus organizational actions. |
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| Perceived fairness of the processes used to make decisions about employees. |
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| Customary methods of handling activities. |
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| Obligations to perform certain tasks and duties. |
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| An individual’s freedom from unauthorized and unreasonable intrusion into their personal affairs. |
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| Powers, privileges, or interests that belong to a person by law, nature, or tradition. |
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| Specific guidelines that regulate and restrict the behavior of individuals. |
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| Agreement in which a terminated employee agrees not to sue the employer, in exchange for specified benefits. |
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| Rights based on laws or statutes. |
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| Individuals who report real or perceived wrongs committed by their employers. |
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| Termination of an individual’s employment for reasons that are improper or illegal. |
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| Process that uses a neutral third party to make a decision. |
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| Employees eligible to select a single union to represent and bargain collectively for them. |
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| Full-time union official who operates the union office and assists union members. |
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| Firm that requires individuals to join a union before they can be hired. |
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| Practice whereby union or worker representatives are given positions on a company’s board of directors. |
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| Process whereby representatives of management and workers negotiate over wages, hours, and other terms and conditions of employment. |
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| Indication of employee dissatisfaction. |
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| Process by which a third party attempts to keep union and management negotiators talking so that they can reach a voluntary settlement. |
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| One whose members do one type of work, often using specialized skills and training. |
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| Process whereby a union is removed as the representative of a group of employees. |
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| Group of autonomous national and international unions. |
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| Complaint formally stated in writing. |
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| Means by which a third party settles disputes arising from different interpretations of a labor contract. |
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| Formal channels of communication used to resolve grievances. |
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| Collective bargaining issues that would require either party to take illegal action. |
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| One that includes many persons working in the same industry or company, regardless of jobs held. |
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| Shutdown of company operations undertaken by management to prevent union members from working. |
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| Rights reserved so that the employer can manage, direct, and control its business. |
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| Collective bargaining issues identified specifically by labor laws or court decisions as subject to bargaining. |
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| Process by which a third party helps the negotiators reach a settlement. |
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| National emergency strike |
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| Strike that would impact the national economy significantly. |
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| Workers are not required to join or pay dues to a union. |
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| Collective bargaining issues that are not mandatory and relate to certain jobs. |
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| Process by which union members vote to accept the terms of a negotiated labor agreement. |
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| State laws that prohibit requiring employees to join unions as a condition of obtaining or continuing employment. |
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| Americans with Disabilities Act |
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| Age Discrimination in Employment Act |
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