Term
| What is one of the primary issues a technician will encounter? |
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Definition
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Term
| Three primary ways to change the permissions of your files: |
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Definition
1)File Manager
2)FTP
3)SSH or Script |
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Term
| All folders and executable files must have permissions of ____ |
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Definition
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Term
| All files besides folders and executables, like .html files and pictures will need permissions of ____ |
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Definition
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Term
| A problematic permission on our servers is 777. When a file is set to this, then the file is writable by ____ and ____ |
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Definition
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Term
| What department must handle situations involving a file with permissions of 000? |
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Definition
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Term
| On our servers, we have a special PHP security environment called ____ |
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Definition
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Term
| SuPHP creates a security environment that prevents the loading of any PHP file with permissions that grant ____ and ____ |
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Definition
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Term
| Does PHP run as CGI or Apache on shared servers? |
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Definition
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Term
| Instead of loading the PHP file, the customer will receive a _____ |
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Definition
| ISE, or internal server error |
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Term
| Another reason for a 500 error is due to invalid ____ in the ______ |
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Definition
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Term
| Code inside the ______ can also cause a ____ error, but that code is usually intentional. |
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Term
| Writing code in the .htaccess file is how many ______ _____ make changes. |
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Definition
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Term
| When using ___ ______ to make .htaccess changes, you must watch for lines of code which are not on their own line |
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Definition
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Term
What are the known causes of 403 errors?
hint: 6 of them |
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Definition
1)Bad File permissions
2)No indexing and no index page
3)Mod security rules
4)IP denied
5)wrong password to protected directory
6)Attempting to view a hidden file |
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Term
| What are the known causes of 500 errors? |
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Definition
1)Bad file mermissions
2)Bad .htaccess coding
3)exceeding processes limit |
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Term
| Extremely heavy traffic will likely cause a user to exceed _____ limit, thus resulting in a _____ error. |
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Definition
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Term
| When/where does a customer enter his database username and password? |
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Definition
Where: In the configuration file of a script
When: when the user connects to the database from a remote location |
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Term
| How can a customer reset their database user's password? |
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Definition
| Create new user w/ new password then add user to database |
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Term
| Is it better to reset the password for a database user, or create a new database user? |
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Definition
| Create new database USER! Then assign them to the database. |
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Term
| Does a shared customer have the ability to edit the httpd.conf file, without our help? |
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Definition
| No, they do not have the ability to do so. |
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Term
| What is the better alternative to deleting code in the .htaccess file? |
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Definition
| Comment it out with "#" instead so you don't lose the code, you may need it again! |
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Term
| Where can a customer find the IP address from which they connect to the internet? |
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Definition
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Term
| Where do you advise a customer to make changes to their PHP settings? |
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Definition
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Term
| What advise do you give to a shared hosting customer who has php_flag commands in their .htaccess file? |
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Definition
| We do not allow flags in the .htaccess file. Instead, use php.ini instead. |
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