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| Project Management can be defined as: |
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| carefully planned and organized effort to accomplish a specific, usually one-time, objective. |
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True or false Design specifications is usually not included in the project plan. |
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True or False The scope of the project generally should remain flexible to accommodate future needs and changes. |
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| Software Development Life Cycle |
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True or False The SDLC covers creation of the product, but routine maintenance and ultimate decommissioning are addressed in different models. |
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| The support team for a production EHR system should do all of the following EXCEPT |
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| Develop software and new environments to respond to customer needs |
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| Which prioritization level is appropriate for a non-functional device that is not impacting patient care? |
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| This support team member is expert in EHR applications and is able to troubleshoot difficult issues. |
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| Application Support Analyst |
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True/False A performance baseline is helpful in troubleshooting because it contains a backup of system critical data. |
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| This is an example of Hardware Fault Tolerance |
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| Redundant hard drives in the server |
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| This type of fault tolerance compensates for errors in data structures |
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| This type of backup allows a complete system restore with just one source |
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| This type of backup allows a complete system restore with just one source |
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| This type of backup allows a complete system restore with just one source |
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Windows VSS is an example of: (Volume Snapshot Service)- allows taking manual or automatic backup copies or snapshots of data, even if it has a lock, on a specific volume at a specific point in time over regular intervals |
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| Testing phase of a project usually occurs immediately before |
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True/False User testing is best suited for lesser experienced staff |
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True/False Create Test Examples is not an important step in creating a Testing Strategy |
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| Sign-off Testing Activity is one that identifies the person who will manage defects in the project |
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| Implementation day is the perfect opportunity for IT to celebrate the completion of a successful project with a team-building retreat. |
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| The success of the implementation and roll-out is most evidenced by the |
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True/False Survey data should not include the question: "Would you go back to the old system?" |
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| What is an appropriate length of time for Staff education and training before system implementation? |
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| project plan component focuses on rules agreed to by team; e.g., reporting, communication, naming conventions, acceptance criteria |
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| A technique for documenting the potential requirements of a new system or any type of system change.Documented scenarios that explain how system should interact with end user or another system component to achieve specific goal or function |
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| Health Information Exchange |
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| Health Information Portability and Accountability Act |
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| The user acceptance testing phase of a project usually occurs immediately before: |
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| What are three things to consider when purchasing an EHR server? |
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| Reliability, performance, scalability |
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| Most EHR systems today are based on what kind of computer model? |
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| __________ interfacing involves connecting systems end to end, as if in a chain, so that each connects to no more than two others |
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| What is a disadvantage to building your own in-house software solution? |
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| Training must be developed in house |
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| advantages of point-to-point interface method |
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| Its direct linkages can provide secure transmission. |
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| What is one suggestion to consider when forming a EHR selection committee? |
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| Invite “movers and shakers” onboard in the decision-making process. |
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| Detailed plan for creation, development, implementation, and eventual phase-out of a software package |
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| Why is the SDLC important to ehr systems?? |
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1)Software purchases and upgrades can be costly. 2)Integration of poorly designed or untested software can be devastating to a business. 3)Poorly designed software increases security risks. 4)Failure to plan adequately for software integration can limit efficiency and be costly in project over-runs and lost productivity. |
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| Which is NOT commonly considered a phase of the SDLC? |
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Acording to Centers for Medicare & Medicaid Services (CMS), the priorities for hospitals & providers are: 1)Improving quality, safety, and efficiency, and reduce health disparities 2)Engage patients and families in their health care 3)Improve care coordination 4)Improve population and public health 4)Ensure adequate privacy and security protections for personal health information |
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according to Meaningful use criteria (stage 1) Computerized Provider Order Entry (CPOE, directly entered by authorizing provider) for ____ % of all orders � |
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| When will Stage 2 Meaningful use be implemented |
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| When will Stage 3 of meaningful use be implemented |
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| State the difference between test scenarios and testing scripts |
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-Test scenarios Broad interpretation of what you are testing |
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| Designing test scenarios is best performed by |
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| What is a “performance baseline”? |
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| -Shows the normal operating parameters of your system under normal load conditions |
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| What does ARRA stand for? |
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| American Recovery and Reinvestment Act, aka "stimulus plan" |
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| What do EHRs need to do in order to meet Stage 1 criteria 1) Improve quality, safety, and efficiency, and reduce health disparities |
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a)Computerized Provider Order Entry (CPOE, directly entered by authorizing provider) for 10+% of all orders b)Drug-drug, drug-allergy, drug-formulary checks c)Up-to-date problem list of current and active diagnoses, based on ICD-9 or SNOMED vocabularies d)Active medication list e)Active medication allergy list |
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| Describe the role of a project manager |
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Definition
a)Focal point of project, ensuring successful completion b)Directly responsible for activities of all participants, tasks, & deliverables c)NOT the top of a typical hierarchical management role |
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| What are the 4 priorities? Describe each. |
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1)Routine (Low) An intermittent problem that needs to be addressed but is having little to no impact on workflow or patient health. 2)Important (Medium) A device is nonfunctional but not impacting patient care. 3)Urgent (High) Issues that are severely impacting an individual’s or department’s workflow. 4)Critical Issues where a critical device is affected with no other alternative for the user and the issue is directly affecting patient care. |
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| Formally accepted blueprint charting entire project start to finish |
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| What are the 8 project plan components? |
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1) Introduction 2) Goals and Objectives 3) Scope 4) Assumptions 5) Constraints 6) Quality management 7) Project management 8) Approvals |
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| Pilot group(s) composition dependent upon organization’s size & structure |
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1)Consider steering committee for selection. 2)Ensure adequate cross-section of users. 3)Readiness assessment: Assess staff’s technical capabilities & ability of current practice management technology to meet needs |
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