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| the set of moral principles or values that defines right and wrong for a person or group |
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| behavior that conforms to a society's accepted principles of right and wrong |
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| unethical behavior that violates organizational norms about right and wrong |
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| unethical behavior that hurts the quality and quantity of work produced |
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| employee theft of company merchandise |
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| using one's influence to harm others in the company |
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| hostile or aggressive behavior toward others |
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| the degree of concern people have about an ethical issue |
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| Magnitude of consequences |
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| the total harm or benefit derived from an ethical decision |
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| agreement on whether behavior is bad or good |
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| the chance that something will happen that results in harm to others |
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| the time between an act and the consequences the act produces |
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| the social, psychological, cultural, or physical distance between a decision maker and those affected by his or her decisions |
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| the total harm or benefits an act produces on the average person |
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| Preconventional level of moral development |
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Definition
| the first level of moral development, in which people make decisions based on selfish reasons |
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| Conventional level of moral development |
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| the second level of moral development, in which people make decisions that conform to social expectations |
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| Postconventional level of moral development |
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| the third level of moral development, in which people make decisions based on internalized principles |
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| Principle of long-term self-interest |
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Definition
| an ethical principle that holds that you should never take any action that is not in your or your organization's long-term self-interest |
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| Principle of religious injunctions |
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| an ethical principle that holds that you should never take any action that is not kind and that does not build a sense of community |
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| Principle of government requirements |
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| an ethical principle that holds that you should never take any action that violates the law, for the law represents the minimal moral standard |
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| Principle of individual rights |
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| an ethical principle that holds that you should never take any action that infringes on others' agreed-upon rights |
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| Principle of personal virtue |
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| an ethical principle that holds that you should never do anything that is not honest, open, and truthful and that you would not be glad to see reported in the newspaper or on TV |
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| Principle of distributive justice |
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| an ethical principle that holds that you should never take any action that harms the least fortunate among us: the poor, the uneducated, and the unemployed |
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| Principle of utilitarian benefits |
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| an ethical principle that holds that you should never take any action that does not result in greater good for society |
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| a written test that estimates job applicants' honesty by directly asking them what they think or feel about theft or about punishment of unethical behaviors |
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| Personality-based integrity test |
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| a written test that indirectly estimates job applicants' honesty by measuring psychological traits, such as dependability and conscientiousness |
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| reporting others' ethics violations to management or legal authorities |
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| a business's obligation to pursue policies, make decisions, and take action that benefit society |
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| a view of social responsibility that holds that an organization's overriding goal should be profit maximization for the benefit of shareholders |
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| a theory of corporate responsibility that holds that management's most important, long-term survival is achieved by satisfying the interests of multiple corporate stakeholders |
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| persons or groups with a stake, or legitimate interest, in a company's actions |
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| any group on which an organization relies for its long-term survival |
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| any group that can influence or be influenced by a company an can affect public perceptions about the company's socially responsible behavior |
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| a company's social responsibility to make a profit by producing a valued product or service |
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| a company's social responsibility to obey society's laws and regulations |
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| a company's social responsibility not to violate accepted principles of right and wrong when conducting its business |
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| Discretionary responsibility |
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| the social roles that a company fulfills beyond its economic, legal, and ethical responsibilities |
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| a company's strategy to respond to stakeholders' economic, legal, ethical, or discretionary expectations concerning social responsibility |
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| a social responsiveness strategy in which a company does less than society expects |
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| a social responsiveness strategy in which a company admits responsibility for a problem but does the least required to meet social expectations |
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| a social responsiveness strategy in which a company accepts responsibility for a problem and does all that society expects to solve that problem |
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| a social responsiveness strategy in which a company anticipates a problem before it occurs and does more than society expects to take responsibility for and address the problem |
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