Term
|
Definition
| a body of symbols (mostly words) and the systems for their use in messages that are common to the people of the same speech community. |
|
|
Term
|
Definition
| The direct, explicit meaning a speech community formally gives a word. |
|
|
Term
|
Definition
| the feelings or evaluation we associate with a word |
|
|
Term
|
Definition
| cultures in which messages are direct, specific, and detailed |
|
|
Term
|
Definition
| cultures in which are indirect, general, and ambiguous |
|
|
Term
| feminine style of language |
|
Definition
| word use of empathy and support, emphasize concrete and personal language, and show assertiveness and control in speaking |
|
|
Term
| masculine style of language |
|
Definition
| use of words of status and problem solving, emphasize abstract and general language, and show assertiveness and control in speaking |
|
|
Term
|
Definition
| Lacking descripition, very general |
|
|
Term
| Percise, specific language |
|
Definition
| words that clarify the meaning by narrowing what is understood from a general catergory to a particular item or group within that category |
|
|
Term
|
Definition
| technical terms understood only by select groups |
|
|
Term
|
Definition
| informal vocabular used by particular groups in society |
|
|
Term
|
Definition
| using words that may only apply to one sex, race, or other group as if they represent everyone |
|
|
Term
|
Definition
| the process of recieving, constructing meaning from, and responding to spoken and/or nonverbal messages |
|
|
Term
| 5 Steps of the Listening Process |
|
Definition
- attending
- understanding
- remembering
- evaluation and critical thinking
- responding critically
|
|
|
Term
|
Definition
| the perpetual process of selecting and focusing on specific stimuli from the countless stimuli reaching the sense |
|
|
Term
|
Definition
| decoding a message accurately to reflect the meaning intended by the speaker |
|
|
Term
|
Definition
| being able to retain information and recall it when necessary |
|
|
Term
| Evaluate and Critical Analysis |
|
Definition
| the process of evaluating what you have heard to determine its truthfulness |
|
|
Term
|
Definition
| comforting statements that have the goal to reassure, bolster, encourage, soothe, console, or cheer up |
|
|
Term
|
Definition
| intellectually identifying with or vicarously experiencing the feelings or attitudes of another |
|
|
Term
| Ways to improve listening behavior |
|
Definition
- get ready for it mentally and physicall
- make the shift from speaker to listener complete
- hear a person out before responding
- observe nonverbal cues
|
|
|
Term
|
Definition
| statements whose accuracy can be verified or proven |
|
|
Term
|
Definition
| statements made by the speaker that are based on facts or observations. |
|
|
