Term
| What is creating the need for supervisors to become more familar with different traditions and work styles? |
|
Definition
Demographic Changes
-increasing diversity of workforce |
|
|
Term
| Which fundamental task of the supervisor is the only one left over from the traditional view of supervision |
|
Definition
| Achieving predefined results and outcomes |
|
|
Term
| What has made it possible for some central offices to be downsized? |
|
Definition
|
|
Term
| What is the first step to being a good supervisor? |
|
Definition
|
|
Term
| What is used to describe many management environments today? |
|
Definition
|
|
Term
| Who serves as the liaison between members of the same team? |
|
Definition
|
|
Term
| What can cause a supervisor to have conflicting pressures on the job? |
|
Definition
| Being a member of the management team and the work team |
|
|
Term
| What is it called when a supervisor understands the large goals and processes of the organization? |
|
Definition
|
|
Term
| What sort of employees are valued by today's employers? |
|
Definition
|
|
Term
| What is used to measure an employee's promotions in the work environment today? |
|
Definition
|
|
Term
| What has not changed about current supervisory conditions? |
|
Definition
|
|
Term
| What is not part of building a good working relationship with employees? |
|
Definition
|
|
Term
| What is a better choice when trying to determine what would make one a more effective supervisor? |
|
Definition
|
|
Term
| What is the most likely reason that a local government will be sued? |
|
Definition
|
|
Term
| Who are the people that are most vital to an organization's success? |
|
Definition
| The first-line supervisor |
|
|
Term
| What can successful supervisors anticipate and respond to in the current work environment? |
|
Definition
|
|
Term
| How do most workers and supervisors view their career today? |
|
Definition
|
|
Term
| How should work be completed within an organization? |
|
Definition
|
|
Term
| Which skill category would a supervisor excel in to be able to solve problems creatively according to the competing values framework? |
|
Definition
|
|
Term
| What should be used to measure success? |
|
Definition
|
|
Term
| Which two (leaderrship) skills are associated with flexibility and change? |
|
Definition
Clan Skills
Adhocracy Skills |
|
|
Term
| Who is responsible for setting direction within an organization? |
|
Definition
|
|
Term
| What is a foundation of self management? |
|
Definition
|
|
Term
| What is not generally seen as a question to be answered with the mission statement? |
|
Definition
| Where is our funding coming from |
|
|
Term
| What does not allow the supervisor to be effective in the job of a broker? |
|
Definition
| Represent upper management |
|
|
Term
| Four factors changing the character/appearance of local govt. |
|
Definition
Demographic
Technological
Legal
Employee Expectations and Attitudes |
|
|
Term
| People most vital to an organization's success |
|
Definition
|
|
Term
| Which two (management) skills are associated with Stability and Control? |
|
Definition
Heirarchy Skills
Market Skills |
|
|
Term
| Provides a vision of what success should look like. |
|
Definition
|
|
Term
| Four fundamental tasks of supervision |
|
Definition
Achieving predefined results/outcomes
Sustaining a spirit of teamwork
Developing Employees'skills and talents
Foster a flexible work environment, but maintain accountability |
|
|
